What is the best way to negotiate with a difficult person, or multiple people?

This question is asked to see if you can solve conflicts with diplomatic solutions. Make sure you emphasize your patience and willingness to work with diverse personalities.

Example Answer
I think communicating privately with people who are experiencing tension in the workplace is the most positive and productive way of resolving it. I would be sure to approach this person and keep the conversation calm and respectful. Once I got their attention, I would take a moment to express my appreciation for their work as a way to keep things positive and boost their confidence. Then, I would discuss whatever issue is causing difficulty and do my utmost to solve it without conflict.