A sales organization’s functions can range from basic and varied to particular and sophisticated. The complexity and variety of sales organisations are usually determined by the maturity of the firm and the number of markets it serves.
1) Outside Sales
Outside sales is a conventional strategy in that it is done face-to-face, typically outside of the office, and involves direct connection with consumers. An outside sales representative will often spend more time in the offices of their clients than in their own. Outside sales requires you to be self-motivated and goal-oriented in order to fulfil your own deadlines with little to no supervision.
2) Inside Sales
As team-based sales operations become more widespread, working in sales assistance entails doing exactly what it says on the tin: assisting sales reps. Sales support works mostly “behind the scenes” to enable sales reps—those who undertake client-facing tasks such as outside sales—close transactions more quickly. This is a dynamic position that may help the firm save time and money. Sales support might be in charge of a variety of tasks, including following up on leads and establishing client profiles, evaluating data, and doing research.
3) Client Services
Client services is similar to inside sales in that it involves dealing with customers. As a client services representative, your job is to work with customers to ensure that their requirements are addressed and that a solid business connection is maintained. Client services aim to encourage corporate growth through current clients by assuring customer satisfaction. This work may be a good fit for you if you enjoy going above and beyond what is expected of you, building genuine connections, and constantly asking the appropriate questions.
4) Lead Generation
Research and networking to establish new business relationships are the responsibilities of lead generation/development. With the correct research, you may be able to uncover hitherto untapped sales possibilities. You’ll also be in charge of determining whether the link is viable and, if so, to what degree it’s worth exploring, as well as anticipating prospective outcomes. With the advancement of technology, there are a variety of inbound marketing tactics, such as eBooks and blogs, that may be used to create leads.
5) Business Development Managers
Business Development Managers use a variety of ways to bring in new business for your organization, including cold calling and door-to-door sales. They, like outside salespeople, do the majority of their sales face-to-face. To be successful in this position, you must continually bring in new sales and clients.
6) Account Managers
Account Managers are in charge of maintaining existing accounts. An account manager will discover new ways and novel strategies to continue marketing their company’s services in addition to ensuring that their clients’ demands are addressed. Client retention is an account manager’s primary priority.