Importance of relationship building with customer?

Business & Management
#1

Every organisation wants to build a strong relation with their customers. Hence from the long term point of view building a strong relation is very important and vital. Building relationships with customers will increase trust and the customer would rebuy the product and service again and again. If the product is good you can also get a free advertisment from customer in terms of word of mouth strategy. Hence building a strong customer relations are important and very vital.