ICICI Lombard Manager Interview Questions & Experience Guide

Interview Preparation
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ICICI Lombard Manager Interview Questions & Experience Guide

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Company Name: ICICI Lombard

Position: Manager

Application Process: The application process was straightforward, likely through an online portal or campus placement, though the exact method wasn’t specified.

Interview Rounds:

  • Round 1 - General Interview:
    • Questions Asked: The interviewers did not ask many technical or role-specific questions. Their focus seemed to be on whether the candidate would be willing to take responsibility for issues, even if they weren’t directly at fault.
    • Your Approach: I tried to gauge their expectations and responded honestly about my willingness to take ownership, but also showed enthusiasm for the role.
    • Outcome: Unfortunately, I was rejected, possibly because I balanced honesty with enthusiasm, which didn’t align with their preference for a more passive approach.

Conclusion:

The interview experience was quite unusual, as the focus wasn’t on skills or experience but rather on whether I would comply with being a “scapegoat” if needed. It was a learning experience about company culture and expectations. My advice to future candidates would be to research the company culture thoroughly and be prepared for unconventional interview dynamics.

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process:
I initially received a call from a recruiter, which was followed by a Skype interview with the HR of ICICI Lombard. The interview was delayed by an hour as the HR was busy interviewing other candidates.

Interview Rounds:

  • Round 1 - HR Interview (Skype):

  • Questions Asked:

    • General questions about my background and experience.
    • Why I was interested in the Manager role at ICICI Lombard.
    • How I handle pressure and deadlines.
    • My understanding of the insurance industry and ICICI Lombard’s role in it.

  • Your Approach:

    • I focused on highlighting my relevant experience and how it aligns with the responsibilities of the Manager role.
    • I also emphasized my ability to work under pressure and meet deadlines, providing examples from my past roles.
    • I researched ICICI Lombard beforehand to answer questions about the company and industry knowledge.

  • Outcome:

    • The round went well, and I was informed that I would proceed to the next stage.

Preparation Tips:

  • Research the company thoroughly, including its products, market position, and recent news.
  • Be prepared to discuss your experience in detail and how it relates to the role.
  • Practice answering behavioral questions, especially those related to handling pressure and teamwork.

Conclusion:
Overall, the interview was a positive experience. The delay was a bit frustrating, but I stayed patient and focused. I would advise future candidates to be prepared for such delays and use the extra time to calm their nerves. Also, having a clear understanding of the company and role can make a significant difference in the interview.

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Company Name: ICICI Lombard

Position: Manager

Application Process: Applied through an online portal.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked: The questions were very basic and straightforward, almost too easy. The HR seemed inexperienced or “innocent,” as the candidate described it.
    • Your Approach: Answered the questions casually, as they didn’t require much technical or managerial depth.
    • Outcome: The candidate felt the interview was underwhelming and didn’t challenge their skills.

Conclusion:
The overall experience was disappointing, as the interview lacked depth and rigor. The candidate felt that anyone with minimal knowledge could have attended and cleared it. They advise future candidates not to stress too much about this interview process.

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Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: Hired during Campus Placement. The process began with a Pre-Placement Talk (PPT) where the company was introduced to the candidates.

Interview Rounds:

  • Round 1 - Group Discussion (GD):

    • Questions Asked: Topics were based on recent news.
    • Your Approach: I actively participated in the discussion, sharing relevant points and listening to others to build on their ideas. I ensured my points were concise and backed by facts.
    • Outcome: Cleared the GD round and moved to the next stage.

  • Round 2 - Technical Interview (One-on-One):

    • Questions Asked: Technical questions related to the role of Manager, likely covering domain-specific knowledge and problem-solving scenarios.
    • Your Approach: I answered confidently, drawing from my academic knowledge and any prior internship experiences. I also asked clarifying questions when needed to provide precise answers.
    • Outcome: Successfully cleared the technical round and received the offer.

Preparation Tips:

  • Stay updated with current affairs to perform well in GD rounds.
  • Brush up on technical concepts relevant to the role, especially those covered in your coursework or internships.
  • Practice active listening and articulation for group discussions.

Conclusion:
The overall experience was smooth and well-organized. The GD round was a great opportunity to showcase communication skills, while the technical round tested my domain knowledge. I would advise future candidates to stay calm, be prepared, and engage actively in every round.

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Company Name: ICICI Lombard

Position: Manager

Application Process: The interview was scheduled, and although there was a slight delay initially, the process became smooth once the interviews began. It was a one-on-one interview with the panel.

Interview Rounds:

  • Round 1 - Panel Interview:
    • Questions Asked: The questions were role-based, focusing on the responsibilities and skills required for the Manager position.
    • Your Approach: I prepared by thoroughly reviewing the job description and aligning my experience with the role’s requirements. I also researched the company’s recent initiatives to tailor my answers.
    • Outcome: The interview lasted about 40 minutes, and I felt confident about my responses. The panel seemed engaged and interested in my experience.

Preparation Tips:

  • Review the job description in detail and match your skills and experience to the role.
  • Research the company’s recent projects or news to show your interest and alignment with their goals.
  • Practice answering role-specific questions to ensure clarity and confidence during the interview.

Conclusion:
Overall, the interview experience was positive. The slight delay at the start was the only hiccup, but the panel was professional and made the process comfortable. I would advise future candidates to focus on role-specific preparation and stay calm during any unexpected delays.

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: [Details not provided]

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      • Why do you want to join ICICI Lombard?
    • Your Approach: [Details not provided]
    • Outcome: [Result not specified]

Top Skills Recommended:

  • Channel Sales
  • Claim Settlement
  • Commercial
  • Corporate Sales
  • Customer Service
  • Direct Tax
  • Drafting Deeds
  • Escalation Management

Preparation Tips:
[No tips provided]

Conclusion:
[No conclusion provided]

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: I applied via a referral and was interviewed in July 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. MARINE INSURANCE AND HULL INSURANCE
      2. FIRE INSURANCE PERILS AND IAR DIFF
    • Your Approach: I prepared by reviewing key concepts related to marine, hull, and fire insurance, focusing on their differences and specific perils. I also ensured I understood the nuances of IAR (Insurance Advisory and Regulatory) differences.
    • Outcome: [Result not specified]

Preparation Tips:

  • Brush up on general insurance concepts, especially marine, hull, and fire insurance.
  • Understand the regulatory aspects like IAR and how they apply to different insurance types.
  • Practice explaining technical terms in simple language to demonstrate clarity.

Conclusion:
The interview was focused on technical knowledge, so having a strong grasp of the subject matter was crucial. I felt confident in my answers but would recommend future candidates to also prepare for scenario-based questions to showcase practical understanding.

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Company Name: ICICI Lombard

Position: Manager

Application Process: I submitted my resume and was shortlisted for the interview process. The selection involved two rounds: a Group Discussion (GD) and a face-to-face interview.

Interview Rounds:

  • Round 1 - Group Discussion (GD):

    • Topic: Changes in the insurance sector in recent days.
    • Your Approach: I focused on recent regulatory updates, technological advancements, and customer behavior shifts in the insurance industry. I made sure to contribute meaningfully while also listening to others’ points.
    • Outcome: I cleared the GD round and moved on to the next stage.

  • Round 2 - Face-to-Face Interview:

    • Questions Asked: The interviewer asked about my understanding of the insurance sector, my managerial experience, and how I would handle specific challenges in the role.
    • Your Approach: I highlighted my relevant experience, shared examples of problem-solving in previous roles, and linked my skills to the requirements of the position.
    • Outcome: The interview went well, and I felt confident about my responses.

Preparation Tips:

  • Stay updated with recent trends and news in the insurance sector.
  • Practice speaking clearly and concisely for the GD round.
  • Review your resume thoroughly and be ready to discuss your experiences in detail.

Conclusion:
Overall, the interview process was smooth and well-structured. The GD round tested my awareness of the industry, while the face-to-face interview assessed my fit for the managerial role. I would advise future candidates to prepare well for both rounds and stay confident throughout the process.

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Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: Applied via campus placement in February 2024.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. Questions related to my undergraduation.
      2. General questions about hospitals.
    • Your Approach: I answered confidently, ensuring my responses were clear and concise. For the undergraduation-related question, I highlighted relevant coursework and projects. For the hospital-related questions, I drew from general knowledge and current affairs.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Be bold and confident while answering questions.
  • Brush up on general knowledge, especially topics related to the role or industry.

Conclusion:
Overall, the interview was straightforward, and confidence played a key role in my success. For future candidates, I’d recommend staying calm and being well-prepared with general knowledge and role-specific insights.

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: I was recruited through a campus interview in November. The process was well-organized, and around 350 candidates participated in the initial rounds.

Interview Rounds:

  • Round 1 - Group Discussion (GD):

    • Questions Asked: The topic for the GD was not specified, but it was likely a general or business-related topic to assess communication and teamwork skills.
    • Your Approach: I actively participated, shared relevant points, and ensured I listened to others while maintaining clarity in my arguments.
    • Outcome: Cleared this round along with 90 other candidates.

  • Round 2 - Technical Interview:

    • Questions Asked: Specific technical questions related to the role of Manager were asked, though the exact questions weren’t mentioned.
    • Your Approach: I focused on demonstrating my technical knowledge and problem-solving skills, aligning my answers with the job requirements.
    • Outcome: Successfully cleared this round.

  • Round 3 - HR Interview:

    • Questions Asked: Typical HR questions about my background, career goals, and fit for the company culture.
    • Your Approach: I answered honestly, highlighting my strengths and how they align with the company’s values.
    • Outcome: Cleared this round and received the offer.

Preparation Tips:

  • Practice group discussions on diverse topics to improve communication and teamwork skills.
  • Brush up on technical knowledge relevant to the role.
  • Prepare for HR questions by reflecting on your experiences and career aspirations.

Conclusion:
The overall experience was positive, and the process was smooth. I would advise future candidates to stay confident, be prepared for all rounds, and ensure they understand the company’s expectations. Good luck!

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Company Name: ICICI Lombard

Position: Manager

Location: Not specified

Application Process: I applied via a referral and was interviewed before December 2020.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. Monthly Target Achievement?
      2. I’m hoping the interview is conducted over a call for safety guidance.
    • Your Approach: I focused on highlighting my experience in achieving monthly targets and emphasized the importance of safety during the interview process.
    • Outcome: The interview was conducted as expected, and I received feedback on my responses.

Preparation Tips:

  • Given the current situation, it’s advisable to prepare for virtual interviews and ensure you have a stable internet connection.
  • Be ready to discuss your experience in handling targets and operational tasks.

Conclusion:
The interview process was smooth, and the HR round was straightforward. I would advise future candidates to be clear about their achievements and adaptable to virtual interview setups.

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Company Name: ICICI Lombard

Position: Manager

Application Process: The application process began with a resume shortlist round, followed by two technical interview rounds.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume for relevance and clarity.
    • Your Approach: Ensured the resume was concise and highlighted key skills and experiences relevant to the role.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Technical Round 1:

    • Questions Asked:
      • IT GRC Audits Patching
    • Your Approach: Prepared by reviewing IT governance, risk, and compliance (GRC) frameworks and patching processes. Provided a structured answer linking GRC principles to patching practices.
    • Outcome: Advanced to the next technical round.

  • Round 3 - Technical Round 2:

    • Questions Asked:
      • Technology GRC Certification Audit
    • Your Approach: Focused on explaining the importance of certification audits in GRC, citing examples from past experiences.
    • Outcome: Awaiting final results.

Preparation Tips:

  • Brush up on IT GRC frameworks and their practical applications.
  • Be prepared to discuss real-world examples of audits and compliance processes.
  • Keep your resume updated and tailored to the role.

Conclusion:
The interview process was thorough and focused on technical expertise in GRC and related areas. Ensuring clarity in responses and linking answers to practical scenarios helped. Future candidates should emphasize their hands-on experience with GRC audits and certifications.

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Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: I applied through a recruitment consultant and was interviewed in March 2022.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. What is Insurance, and what are the types of insurance?
      2. Who is the First Party? What is Third Party Liability? What is desk Investigation? What is indemnity?
      3. MOTOR VEHICLE ACT SECTIONS.
      4. Case laws: Salra Verma, Pranay Sethi.
      5. Case laws related to Breach of Policies.
      6. Defences For Insurance Company.
    • Your Approach: I prepared thoroughly by revising key concepts of insurance, the Motor Vehicle Act, and recent case laws. I also practiced explaining these topics clearly and concisely.
    • Outcome: I successfully answered the questions and moved forward in the process.

Preparation Tips:

  • Must know about Insurance, Contract Act, Motor Vehicle Act, IRDA Rules and Regulations, related claims intimation, and current Judgements and Laws.

Conclusion:
The interview was quite detailed and focused on technical knowledge related to insurance and legal aspects. Being well-prepared with the fundamentals and recent case laws helped me perform well. For future candidates, I’d recommend focusing on practical applications of theoretical concepts and staying updated with the latest industry trends and legal updates.

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Company Name: ICICI Lombard

Position: Manager

Application Process: I applied via Naukri.com.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked: Brush up whatever is written on your CV and should be able to show your skills if tested. Should be aware of the basics for the profile you are applying for.
    • Your Approach: I ensured my CV was up-to-date and thoroughly reviewed all the details mentioned. I also brushed up on the fundamental concepts related to the role to confidently answer any questions.
    • Outcome: The round went well, and I was able to demonstrate my skills and knowledge effectively.

Preparation Tips:

  • Review and update your CV meticulously.
  • Be well-versed in the basics of the role you are applying for.
  • Practice explaining your skills and experiences clearly.

Conclusion:
The interview was a good experience, and I felt prepared due to my thorough review of my CV and the role’s basics. For future candidates, I’d advise focusing on clarity and confidence while discussing your CV and the role’s requirements.

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Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: Applied via campus placement in February 2024.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. Questions related to my undergraduation.
      2. General questions about hospitals.
    • Your Approach: I answered confidently, ensuring my responses were clear and concise. For the undergraduation-related questions, I highlighted relevant coursework and projects. For the hospital-related questions, I drew from general knowledge and personal observations.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Be bold and confident while answering questions.
  • Brush up on general knowledge, especially topics related to the role or industry.

Conclusion:
The interview was a positive experience, and I felt prepared. Being confident and clear in my responses helped me succeed. For future candidates, I’d recommend staying calm and ensuring you understand the questions before answering.

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Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: I applied via a referral and was interviewed in October 2020.

Interview Rounds:

  • Round 1 - Technical Interview:

  • Questions Asked:

    • About yourself.
    • Why Lombard?
    • Learnings from past experience.

  • Your Approach: I focused on presenting a concise introduction, highlighting my relevant skills and experiences. For “Why Lombard?”, I emphasized my interest in the insurance sector and how my background aligns with the company’s goals. For the learnings question, I shared specific takeaways from my previous roles.

  • Outcome: Successfully cleared the round.

  • Round 2 - HR Interview:

  • Questions Asked:

    • Similar to the technical round, with additional focus on academic achievements and degrees.

  • Your Approach: I reiterated my strengths and ensured my answers were aligned with the job requirements. I also prepared to discuss my academic background in detail.

  • Outcome: Cleared the round.

Preparation Tips:

  • Prepare thoroughly for questions about your learnings from previous roles.
  • Be clear about why you want to join ICICI Lombard.
  • Brush up on your academic achievements and be ready to discuss them.

Conclusion:

The interview process was smooth, and the questions were focused on my past experiences and motivations. I felt well-prepared, but I could have researched more about the company’s recent initiatives to add depth to my answers. My advice to future candidates is to be confident, articulate your thoughts clearly, and tailor your responses to the role and company.

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - One-on-one Interview:
    • Questions Asked:
      • Why do you want to join ICICI Lombard?
    • Your Approach: [Candidate’s approach not provided]
    • Outcome: [Result of this round not provided]

Top Skills Recommended:

  • Agency Sales
  • Agreements
  • Application Security Testing
  • B2B Sales
  • Back Office
  • Brand Campaigns
  • Calling
  • Certified Ethical Hacker

Conclusion:
[Summary of the overall experience not provided]

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Company Name: ICICI Lombard

Position: Manager

Location: Not specified

Application Process: I applied for the Manager position at ICICI Lombard through a referral in July 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Can you explain Marine Insurance and Hull Insurance?
      2. What are the differences between Fire Insurance perils and IAR?
    • Your Approach: I prepared thoroughly by revisiting key concepts in general insurance, focusing on marine, hull, and fire insurance. I also brushed up on industry-specific terms and practical applications to ensure clarity in my answers.
    • Outcome: The round was challenging but went well. I was able to articulate my understanding of the topics clearly.

Preparation Tips:

  • Focus on core concepts of general insurance, especially marine, hull, and fire insurance.
  • Understand the differences between various insurance types and their practical implications.
  • Stay updated with industry trends and terminology.

Conclusion:
Overall, the interview was a great learning experience. I felt confident in my preparation, but I could have delved deeper into real-world case studies to strengthen my answers. For future candidates, I’d recommend a mix of theoretical knowledge and practical examples to stand out.

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Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: The application process was initiated through a campus placement drive at my university. The company representatives conducted a pre-placement talk, followed by an online application submission.

Interview Rounds:

  • Round 1 - HR Interview:

  • Questions Asked:

    • Can you walk us through your resume?
    • Why do you want to join ICICI Lombard?
    • How do you handle team conflicts?

  • Your Approach: I focused on highlighting my relevant experiences and aligning my career goals with the company’s values. For the conflict question, I shared a real-life example of resolving a team issue.

  • Outcome: Cleared this round and moved to the next stage.

  • Round 2 - Technical Interview:

  • Questions Asked:

    • Explain your understanding of the role of a Manager in an insurance company.
    • How would you handle a situation where a client is unhappy with a claim settlement?
    • Describe a time when you had to make a quick decision under pressure.

  • Your Approach: I structured my answers using the STAR method (Situation, Task, Action, Result) to provide clear and concise responses. For the client scenario, I emphasized empathy and problem-solving.

  • Outcome: Successfully cleared this round.

  • Round 3 - Case Study Round:

  • Questions Asked:

    • Analyze a given case study about a declining customer satisfaction rate and suggest actionable solutions.

  • Your Approach: I broke down the case into key issues, prioritized them, and proposed data-driven solutions. I also discussed potential challenges and mitigation strategies.

  • Outcome: The panel seemed satisfied with my analysis, and I advanced to the final round.

  • Round 4 - Final HR Round:

  • Questions Asked:

    • Where do you see yourself in 5 years?
    • How do you align with ICICI Lombard’s culture?
    • Are you open to relocation if required?

  • Your Approach: I answered honestly about my career aspirations and demonstrated my adaptability and enthusiasm for the company’s culture.

  • Outcome: Received a positive response and was offered the position.

Preparation Tips:

  • Research the company’s policies, recent news, and industry trends.
  • Practice answering behavioral questions using the STAR method.
  • Brush up on case study analysis techniques for the managerial role.

Conclusion:
Overall, the interview process was thorough but well-structured. The key to success was being prepared, staying calm, and communicating clearly. I would advise future candidates to focus on understanding the company’s core values and aligning their responses accordingly.