ICICI Lombard Manager Interview Questions & Experience Guide

Interview Preparation
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21

Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: [Not specified]

  • Your Approach: Ensure your resume is crisp and to the point, as recruiters typically spend only about 6 seconds reviewing it.

  • Outcome: [Not specified]

  • Round 2 - Technical Round:

  • Questions Asked: IT GRC Audits, Patching

  • Your Approach: [Not specified]

  • Outcome: [Not specified]

  • Round 3 - Technical Round:

  • Questions Asked: Technology GRC Certification Audit

  • Your Approach: [Not specified]

  • Outcome: [Not specified]

Preparation Tips:

  • Focus on skills like Grievance Handling, LIMIS Reporting, Operations, Outbound Calling, Outbound Sales, People Management Skills, and Quality Standards.
  • Prepare for questions related to IT GRC audits and technology GRC certification audits.

Conclusion:
The interview process was structured and focused on technical aspects of the role. Ensuring a well-prepared resume and brushing up on key skills like GRC audits and certifications would be beneficial for future candidates.

22

Company Name: ICICI Lombard

Position: Manager

Application Process: I applied via a referral and was interviewed before December 2020.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. Monthly Target Achievement?
      2. I’m hoping the interview is conducted over a call for safety reasons.
    • Your Approach: I focused on discussing my experience with target achievements and emphasized the importance of safety during the interview process.
    • Outcome: The round was completed, and I awaited further updates.

Interview Preparation Tips:

  • Given the current situation, it’s advisable to prepare for virtual interviews and ensure you have a stable internet connection and a quiet environment.
  • Be ready to discuss your past achievements, especially related to targets and operational efficiency.

Conclusion:
The interview process was smooth, and the HR round was straightforward. I would recommend future candidates to be clear about their past experiences and adaptable to virtual interview settings.

23

Company Name: ICICI Lombard

Position: Manager

Location: Chandigarh (Sector 13 mentioned in the interview)

Application Process: I applied through a newspaper advertisement in December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None explicitly mentioned, but the focus was on reviewing my resume.
    • Your Approach: I ensured my resume was concise and highlighted relevant skills and experiences.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - Aptitude Test:

    • Questions Asked: The test covered English, Reasoning, Mathematics, and General Knowledge.
    • Your Approach: I brushed up on basic aptitude topics and practiced sample questions beforehand.
    • Outcome: I cleared the aptitude test and moved to the next round.

  • Round 3 - One-on-One Interview:

    • Questions Asked:
      1. Why do you want to join this company?
      2. General questions about my background and vision.
      3. Where is Sector 13 located in Chandigarh?
    • Your Approach: I answered confidently, relating my goals to the company’s values. For the Sector 13 question, I relied on my local knowledge.
    • Outcome: The interview went well, and I felt prepared for all questions.

Preparation Tips:

  • Focus on current affairs and topics related to your field of study.
  • Brush up on technical skills if required.
  • Be prepared to discuss your family background and personal vision.
  • Know your whereabouts and have clear career goals.
  • Dress professionally and maintain a calm, confident demeanor during the interview.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. I made sure to present myself confidently and answer questions thoughtfully. For future candidates, I’d advise staying updated on general knowledge, dressing appropriately, and keeping a positive attitude throughout the process.

24

Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: I applied through a recruitment consultant and was interviewed in March 2022.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. What is Insurance, and what are the types of insurance?
      2. Who is the First Party? What is Third Party Liability? What is desk investigation? What is indemnity?
      3. Motor Vehicle Act sections.
      4. Case laws: Salra Verma, Pranay Sethi.
      5. Case laws related to Breach of Policies.
      6. Defenses for Insurance Company.
    • Your Approach: I focused on explaining the basics of insurance, differentiating between first and third-party liabilities, and discussing relevant case laws and sections of the Motor Vehicle Act. I also emphasized practical examples to illustrate indemnity and desk investigations.
    • Outcome: I successfully answered the questions and moved forward in the process.

Preparation Tips:

  • Must know about Insurance, Contract Act, Motor Vehicle Act, IRDA Rules and Regulations, related claims intimation, and current judgments and laws.

Conclusion:
The interview was thorough and tested my knowledge of insurance laws and practical applications. Preparing well on the basics and staying updated with recent case laws helped me perform confidently. For future candidates, I recommend focusing on the fundamentals and being ready to discuss real-world scenarios.

25

Company Name: ICICI Lombard

Position: Manager

Location: Delhi

Application Process: I applied via a recruitment consultant and was interviewed before April 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Questions Asked: N/A (Resume screening)
    • Your Approach: Ensured my resume was crisp and highlighted relevant experience.
    • Outcome: Shortlisted for the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. About my job profile.
    • Your Approach: Clearly explained my current role and responsibilities.
    • Outcome: Moved to the next round.

  • Round 3 - One-on-one Round:

    • Questions Asked:
      1. Looking for a leadership profile.
      2. Bancassurance in Delhi.
    • Your Approach: Emphasized my leadership experience and interest in bancassurance.
    • Outcome: Awaiting final feedback.

Preparation Tips:

  • Keep your resume concise and tailored to the role.
  • Be prepared to discuss your job profile in detail.
  • Highlight leadership qualities if applying for a managerial role.

Conclusion:
The interview process was smooth, and the questions were aligned with the role. I would advise future candidates to focus on their resume presentation and be clear about their career aspirations.

26

Company Name: ICICI Lombard

Position: Manager

Location: [Not specified]

Application Process: Walk-in

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. About insurance product
      2. Insurance Product pitch
    • Your Approach:
      • For the first question, I explained the basics of insurance products, their types, and their relevance to customers.
      • For the second question, I prepared a concise pitch highlighting the benefits of ICICI Lombard’s insurance products and tailored it to customer needs.
    • Outcome: Cleared the round successfully.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Last job leave reason
      2. Salary discussion
    • Your Approach:
      • For the first question, I provided a professional and honest reason for leaving my previous job.
      • For the salary discussion, I was clear about my expectations and aligned them with industry standards.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Research the company’s insurance products thoroughly.
  • Practice pitching insurance products to different customer segments.
  • Be prepared to discuss your previous work experience and salary expectations clearly.

Conclusion:
The interview process was smooth and well-structured. I felt confident in my responses, especially during the product pitch. For future candidates, I’d recommend focusing on product knowledge and being clear about your career goals during the HR round.

27

Company Name: ICICI Lombard

Position: Manager

Location: (Not specified)

Application Process: I applied via a referral and was interviewed in October 2020.

Interview Rounds:

  • Round 1 - Technical:

  • Questions Asked:

    • About yourself.
    • Why Lombard?
    • Learnings from past experience.

  • Your Approach: I focused on presenting a concise yet comprehensive introduction, highlighting my relevant skills and experiences. For “Why Lombard?” I emphasized my interest in the insurance sector and Lombard’s reputation. For learnings, I discussed key takeaways from my previous roles.

  • Outcome: Successfully cleared the round.

  • Round 2 - HR:

  • Questions Asked:

    • Normal questions related to academic achievements and degrees.

  • Your Approach: I kept my answers straightforward, aligning my academic background with the role’s requirements.

  • Outcome: Cleared the round.

Preparation Tips:

  • Prepare for questions about your learnings in the previous company.
  • Be clear about why you want to join ICICI Lombard.
  • Brush up on general questions related to your academic achievements and degrees.

Conclusion:
The interview process was smooth, and the questions were aligned with the role. I felt well-prepared, especially for the “Why Lombard?” question. For future candidates, I’d advise focusing on your past experiences and being clear about your motivation for joining the company.

28

Company Name: ICICI Lombard

Position: Manager

Location: [Location not specified]

Application Process: The application process was initiated through a campus placement drive. The company visited our college for recruitment, and I applied through the placement cell.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked: The questions revolved around my understanding of the company’s policies, my previous work experience, and how I handle team management. They also asked situational questions like how I would handle conflicts within a team.
    • Your Approach: I focused on aligning my answers with the company’s values and policies. For situational questions, I used the STAR method (Situation, Task, Action, Result) to structure my responses.
    • Outcome: I cleared this round and was shortlisted for the next round.

  • Round 2 - Technical Interview:

    • Questions Asked: This round was more about the technical aspects of the role. Questions included how I would implement hiring processes, ensure compliance with company policies, and use data to make hiring decisions.
    • Your Approach: I highlighted my experience with HR tools and data analytics. I also shared examples from my previous roles where I streamlined hiring processes.
    • Outcome: The interviewers seemed satisfied with my responses, and I moved to the final round.

  • Round 3 - Final HR Round:

    • Questions Asked: This was a more in-depth discussion about my long-term career goals, why I wanted to join ICICI Lombard, and how I see myself contributing to the company.
    • Your Approach: I emphasized my passion for HR management and how my skills align with the company’s growth. I also asked thoughtful questions about the company culture and team dynamics.
    • Outcome: I received positive feedback and was offered the position.

Preparation Tips:

  • Research the company’s policies and values thoroughly.
  • Practice situational questions using the STAR method.
  • Brush up on technical aspects of HR, especially data-driven decision-making.

Conclusion:
Overall, the interview process was smooth and well-structured. The key to success was aligning my answers with the company’s expectations and demonstrating my problem-solving skills. For future candidates, I’d advise focusing on both technical and behavioral aspects of the role.