ICICI BANK Relationship Manager (ICICI Ascend Program- 2020) Interview Questions & Experience Guide

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied through Naukri.com and was interviewed before February 2022.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. Basic details like family background and work experience from the previous job.
      2. Job role in the previous job.
    • Your Approach: I answered honestly, providing clear and concise details about my family background and elaborated on my previous job responsibilities.
    • Outcome: The round was straightforward, and I passed it successfully.

Preparation Tips:

  • Not much preparation was required as the questions were basic and focused on personal details and work experience.

Conclusion:
The interview process was smooth and simple, with the HR round being the only step. It was more about verifying my background and experience rather than testing technical skills. For future candidates, I’d advise being honest and clear about your work history and personal details.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied via a walk-in interview before November 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None explicitly mentioned. The focus was on reviewing the resume for authenticity and relevance.
    • Your Approach: Ensured my resume was truthful and highlighted my relevant experience.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - One-on-One Interview:

    • Questions Asked:
      1. Questions about my past work experience.
      2. How I would manage products and a team.
      3. Reasons for leaving my previous job.
    • Your Approach: Answered honestly, focusing on my skills and experiences. For the team and product management question, I emphasized my organizational and leadership abilities.
    • Outcome: The interviewer seemed satisfied with my responses.

Preparation Tips:

  • Stay positive and answer questions truthfully.
  • Focus on your past experiences and how they align with the role.

Conclusion:
Overall, the interview process was straightforward. Being honest and confident in my answers helped me perform well. For future candidates, I’d advise preparing to discuss your resume in detail and practicing common interview questions related to team and product management.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via referral in July 2021.

Interview Rounds:

  • Round 1 - Technical Interview:

  • Questions Asked:

    • Tell us about yourself.
    • Can you describe your previous experience?
  • Your Approach: I kept my introduction concise and focused on my relevant skills and experiences. For the experience question, I highlighted my achievements and how they align with the role.

  • Outcome: I passed this round.

  • Round 2 - HR Interview:

  • Questions Asked:

    • Why do you want to join ICICI Bank?
    • How do you handle customer relationships?
  • Your Approach: I emphasized my passion for banking and customer service, sharing examples of how I’ve managed relationships in the past.

  • Outcome: I advanced to the next round.

  • Round 3 - Aptitude Test:

  • Questions Asked:

    • Basic numerical and logical reasoning questions.
  • Your Approach: I practiced similar questions beforehand and managed my time effectively during the test.

  • Outcome: Cleared the aptitude test.

  • Round 4 - Final Interview:

  • Questions Asked:

    • How would you handle a difficult customer?
    • What strategies would you use to meet sales targets?
  • Your Approach: I provided a structured response for handling difficult customers and shared my proactive approach to achieving sales goals.

  • Outcome: Successfully cleared the final round.

Preparation Tips:

  • Practice common HR and technical questions related to banking and relationship management.
  • Brush up on aptitude topics like numerical reasoning and logical puzzles.
  • Be ready with examples from your past experiences to demonstrate your skills.

Conclusion:
Overall, the interview process was thorough but manageable. I felt well-prepared, but I could have practiced more situational questions for the HR round. My advice to future candidates is to focus on clear communication and align your answers with the role’s requirements. Good luck!

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied via a referral and was interviewed before January 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None (resume screening round).
    • Your Approach: Ensured my resume was updated and highlighted relevant skills and experiences.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - HR Round:

    • Questions Asked:
      1. Why did you choose ICICI Bank?
      2. What was your study?
    • Your Approach: Answered honestly, emphasizing my interest in banking and aligning my academic background with the role.
    • Outcome: Cleared the round and received the offer.

Preparation Tips:

  • Be honest and confident in your responses.
  • Highlight relevant skills and experiences in your resume.
  • Research the company and role to answer “Why this company?” effectively.

Conclusion:
It was a great experience, and I’m glad to be working with ICICI Bank. For future candidates, focus on presenting your skills clearly and being genuine in your responses during the HR round.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via campus placement in November 2020.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked:
      1. Introduce yourself.
      2. Family background?
      3. Why ICICI Bank?
      4. Questions asked from CV.
    • Your Approach: I kept my answers concise and relevant, focusing on my strengths and aligning my responses with the role’s requirements.
    • Outcome: Cleared the round successfully.
  • Round 2 - Group Discussion:

    • Questions Asked: [No specific details provided]
    • Your Approach: Actively participated, listened to others, and contributed meaningful points.
    • Outcome: Cleared the round.
  • Round 3 - Aptitude Test:

    • Questions Asked: [No specific details provided]
    • Your Approach: Solved the questions systematically and managed time efficiently.
    • Outcome: Cleared the round.
  • Round 4 - Final Interview:

    • Questions Asked: [No specific details provided]
    • Your Approach: Stayed confident and answered questions with clarity.
    • Outcome: Cleared the round and received the offer.

Preparation Tips:

  • Just be confident and prepare basic HR questions in advance.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. Confidence and clarity in responses played a key role in my success. For future candidates, I’d recommend focusing on basic HR questions and staying calm during the process. All the best!

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: [No specific questions mentioned]
    • Your Approach: Ensure your resume is concise and highlights relevant skills and experiences.
    • Outcome: [Result not specified]
  • Round 2 - Group Discussion:

    • Questions Asked: [No specific topic mentioned]
    • Your Approach: Focus on contributing meaningfully to the discussion and reaching a consensus rather than arguing.
    • Outcome: [Result not specified]
  • Round 3 - HR Round:

    • Questions Asked:
      1. What are your salary expectations?
      2. What is your family background?
      3. Why should we hire you?
      4. Why are you looking for a change?
      5. Tell me about yourself.
    • Your Approach: Be honest and confident in your responses, aligning your answers with the role’s requirements.
    • Outcome: [Result not specified]

Preparation Tips:

  • Keep your resume crisp and focused.
  • Practice group discussions to improve communication and teamwork skills.
  • Prepare for common HR questions like salary expectations and self-introduction.

Conclusion:
The interview process was structured and focused on assessing both technical and interpersonal skills. Ensuring a well-prepared resume and practicing group discussions can significantly improve your chances. For the HR round, clarity and confidence in your answers are key.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Chennai

Application Process: Applied via campus placement at SSN School of Management & Computer Applications, Chennai, and was interviewed in February 2021.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked:
      • How will you tackle the target pressure for the current month on you?
      • Are you okay with sales and location preference?
    • Your Approach: I answered confidently, emphasizing my ability to handle pressure and my flexibility regarding sales and location.
    • Outcome: Cleared the round.
  • Round 2 - Group Discussion:

    • Questions Asked: Not specified.
    • Your Approach: Actively participated and contributed relevant points to the discussion.
    • Outcome: Cleared the round.
  • Round 3 - Personality Assessment:

    • Questions Asked: Not specified.
    • Your Approach: Stayed authentic and aligned my responses with the role’s requirements.
    • Outcome: Cleared the round.
  • Round 4 - Interview:

    • Questions Asked: Not specified.
    • Your Approach: Focused on showcasing my skills and enthusiasm for the role.
    • Outcome: Cleared the round.
  • Round 5 - Final Interview:

    • Questions Asked: Not specified.
    • Your Approach: Highlighted my strengths and how they align with the job.
    • Outcome: Cleared the round.

Preparation Tips:

  • Be bold enough to attend the interview.
  • Be precise and clear in your answers.

Conclusion:
Overall, the interview process was smooth, and I felt prepared. Being confident and clear in my responses helped me succeed. For future candidates, I’d advise staying calm and authentic throughout the process.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Mumbai

Application Process: Applied via campus placement at MET Institute of Management, Mumbai. The interview process took place before January 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: N/A (Resume-based shortlisting)
    • Your Approach: Ensured my resume was well-structured and aligned to highlight relevant skills and experiences.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - Aptitude Test:

    • Questions Asked: Online questionnaire to be solved within a given time.
    • Your Approach: Focused on time management and accuracy while solving the questions.
    • Outcome: Cleared the aptitude test.
  • Round 3 - HR Round:

    • Questions Asked:
      1. Tell me about yourself.
      2. Are you comfortable with sales?
      3. Are you good at convincing people to make a sale?
    • Your Approach: Answered confidently, emphasizing my communication skills and comfort with sales and persuasion.
    • Outcome: Successfully cleared the HR round.

Preparation Tips:

  • Be confident and transparent about yourself. Interviewers look for confidence and your ability to handle situations effectively.

Conclusion:
The overall experience was smooth, and the interviewers were professional. Being transparent and confident helped me navigate the rounds successfully. For future candidates, I’d advise focusing on clear communication and showcasing your ability to handle sales-related tasks confidently.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I was approached by the company directly for this role and interviewed in November 2021.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. Tell me something about yourself.
      2. What is special about today? (The interviewer asked this on 1st February, and the answer was the announcement of the Indian Finance Department’s budget.)
      3. Questions related to the budget.
      4. What are the repo rate and reverse repo rate?
    • Your Approach: I introduced myself concisely, highlighting relevant experience. For the budget-related question, I mentioned the budget announcement and discussed its implications. I also explained the concepts of repo rate and reverse repo rate clearly.
    • Outcome: I successfully cleared this round.

Preparation Tips:

  • Always stay updated with current affairs, especially financial news, as it might come up in interviews.
  • Know the significance of the day you are interviewing on, as it could be a talking point.
  • Brush up on basic financial terms like repo rate, reverse repo rate, etc.

Conclusion:
The interview was straightforward, and the HR round focused on general awareness and basic financial knowledge. Being prepared with current affairs and confidently answering the questions helped me clear the round. For future candidates, I’d advise staying updated with financial news and practicing self-introduction to make a good first impression.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I applied via the company website and was interviewed in July 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: No specific questions were asked in this round.

  • Your Approach: Ensured my resume was concise and relevant to the role, avoiding unnecessary personal details.

  • Outcome: Successfully shortlisted for the next round.

  • Round 2 - HR Round:

  • Questions Asked:

    1. What is your family background?
    2. Share details of your previous job.
    3. Why are you looking for a change?
    4. Tell me about yourself.
    5. HR can ask for any one product from your current profile.
  • Your Approach: Prepared answers in advance, focusing on clarity and confidence. Highlighted relevant experience and reasons for the career move.

  • Outcome: The round went well, and I was able to articulate my responses clearly.

Preparation Tips:

  • HR is the main round, so focus on presenting yourself confidently.
  • Product knowledge is a must, so ensure you’re well-versed with the products related to your current or previous roles.
  • Performance in your current profile and confidence level are key factors HR looks for.

Conclusion:
Overall, the interview process was smooth, and the HR round was the most critical. Being prepared with answers about my background, experience, and reasons for change helped me perform well. For future candidates, I’d recommend focusing on HR preparation and ensuring you can confidently discuss your current or past roles and products.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I applied via the company website and was interviewed in November 2021.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. What was your last year’s achievement?
      2. Tell us about your achievements.
      3. What are your sales techniques?
      4. How can you sell products during the COVID-19 pandemic?
    • Your Approach: I answered confidently, highlighting my achievements and explaining my sales strategies, especially adapting to the challenges posed by the pandemic.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Always speak with confidence.
  • Be prepared to discuss your achievements and how you handle challenges, especially in sales.

Conclusion:
Overall, the interview was a great experience. I felt confident in my responses, and the interviewer was supportive. For future candidates, I’d advise focusing on your achievements and being adaptable in your answers, especially when discussing sales strategies in challenging times.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via campus placement in March 2021.

Interview Rounds:

  • Round 1 - HR Interview:

  • Questions Asked:

    • About relocation preferences.
    • Willingness to relocate if the city is safe.
  • Your Approach: Stayed calm and positive, emphasizing flexibility and safety concerns.

  • Outcome: Successfully cleared the round.

  • Round 2 - Group Discussion:

  • Questions Asked: [Details not provided]

  • Your Approach: [Details not provided]

  • Outcome: [Details not provided]

  • Round 3 - Aptitude Test:

  • Questions Asked: [Details not provided]

  • Your Approach: [Details not provided]

  • Outcome: [Details not provided]

  • Round 4 - Interview:

  • Questions Asked: [Details not provided]

  • Your Approach: [Details not provided]

  • Outcome: [Details not provided]

Preparation Tips:

  • Stay calm and punctual during the interview.
  • Be positive and clear in your responses.

Conclusion:
The overall experience was positive, and being prepared with a calm and confident demeanor helped. Future candidates should focus on clarity and positivity in their answers.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied through campus placement at Barkatullah University.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume for accuracy and relevance.
    • Your Approach: I ensured my resume was error-free and highlighted my skills and experiences relevant to the role.
    • Outcome: My resume was shortlisted for the next round.
  • Round 2 - Group Discussion:

    • Questions Asked: Topics included general subjects like “Work from Home: Good or Bad,” “Indian Economy,” etc.
    • Your Approach: I actively participated, shared my viewpoints clearly, and listened to others to build on their points.
    • Outcome: I performed well and advanced further in the process.

Preparation Tips:

  • If you are good at sales, this role is a great fit for you. Focus on showcasing your sales skills during the interview.
  • Brush up on current affairs and general topics to perform well in the group discussion.

Conclusion:
Overall, the interview process was smooth and well-structured. The group discussion round was particularly engaging and tested our ability to think on our feet. For future candidates, I’d recommend being confident, articulate, and well-prepared with current affairs to ace the discussion round.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied via a referral and was interviewed before March 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Few basic technical questions as per my experience.
      2. The HR was really disappointed to know that I had taken an extension of maternity leave.
    • Your Approach: I answered the technical questions based on my prior experience and tried to explain my situation regarding the maternity leave extension professionally.
    • Outcome: [Result not specified]

Top Skills Recommended for ICICI Bank Relationship Manager Interview:

  • SME Sales
  • Current Account
  • CC/OD
  • Customer Relationship
  • Customer Service
  • Liabilities
  • Retail Liabilities

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via campus placement in December 2020.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked:
      1. Self-introduction.
      2. What do you know about ICICI Bank?
      3. Will you be able to travel?
    • Your Approach: I answered confidently and fluently, ensuring I didn’t stammer. For questions I didn’t know, I politely said no.
    • Outcome: Passed the round.
  • Round 2 - Group Discussion:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]
  • Round 3 - Personality Assessment:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]
  • Round 4 - Interview:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]
  • Round 5 - Interview:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

Preparation Tips:

  • Be confident and fluent in your responses.
  • Don’t hesitate to say no if you don’t know the answer.
  • Stay composed even under stress, as questions may come rapidly.

Conclusion:
The interview process was intense, with multiple rounds and rapid-fire questions. Confidence and clarity in responses were key. Observing and answering thoughtfully helped me navigate the stress. For future candidates, staying calm and prepared is crucial.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: Applied via the company website before November 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The initial round involved a resume screening process.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - One-on-One Interview:

    • Questions Asked:
      1. Tell me something about yourself.
      2. What are your hobbies?
      3. Are you comfortable visiting your customer’s office, if required?
      4. What is your long-term goal?
      5. Tell me something about your previous job.
    • Your Approach: Answered confidently, focusing on relevant experiences and aligning responses with the role’s requirements.
    • Outcome: Cleared the round and moved forward in the process.

Preparation Tips:

  • Be confident and maintain a positive mindset.
  • Speak clearly and avoid hesitation.
  • Highlight relevant skills like relationship management, sales, and banking knowledge during the interview.

Conclusion:
The overall experience was smooth, and the interviewers were professional. Being prepared with clear and concise answers helped. For future candidates, focus on showcasing your strengths and aligning them with the job role. Confidence and clarity in communication are key!

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via campus placement in October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions; resume was evaluated.
    • Your Approach: Ensured the resume was concise and highlighted relevant skills and experiences.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - Assignment:

    • Questions Asked: Essay writing on the topic “My Best Friend.”
    • Your Approach: Focused on clarity, creativity, and personal connection to the topic.
    • Outcome: Advanced to the next round.
  • Round 3 - Aptitude Test:

    • Questions Asked: Conducted by a coordinator; details of specific questions not provided.
    • Your Approach: Prepared by practicing general aptitude questions and staying calm during the test.
    • Outcome: Cleared the round.

Preparation Tips:

  • Be confident during the interview process.
  • Focus on highlighting relevant skills like corporate banking, wholesale banking, SME banking, and cross-selling in your resume.

Conclusion:
The overall experience was smooth, and the key was to stay confident and well-prepared. For future candidates, ensure your resume is tailored to the role and practice aptitude tests to perform well in the initial rounds.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Across India

Application Process: Applied through the ICICI Ascend Program for the Relationship Manager role. The application was submitted online, and the selection process involved multiple interview rounds.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. What is the work profile of ICICI Bank?
      2. Are you flexible to work in any profile as decided by ICICI Bank?
      3. What is the location of ICICI Bank?
      4. Are you willing to work in any branch across India?
    • Your Approach: I researched ICICI Bank’s operations and prepared answers highlighting my adaptability and willingness to relocate. I emphasized my understanding of the banking sector and customer relationship management.
    • Outcome: Cleared the round with positive feedback on my communication skills and enthusiasm.

Preparation Tips:

  • Research the bank’s operations, products, and services thoroughly.
  • Be prepared to demonstrate flexibility and adaptability in roles and locations.
  • Practice answering common HR questions confidently.

Conclusion:
The interview process was smooth, and the HR round was conversational. I felt well-prepared, but I could have delved deeper into specific banking products. My advice to future candidates is to focus on the bank’s core values and showcase a customer-centric approach.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: The application process involved three rounds: Resume Shortlist, Aptitude Test, and HR Interview.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The first round was a resume shortlist. Proper alignment and formatting of the resume were crucial, as recruiters spend less time on poorly formatted resumes.
    • Outcome: Successfully cleared this round.
  • Round 2 - Aptitude Test:

    • Details: Conducted by ICICI training partners, this round tested general aptitude.
    • Outcome: Cleared the aptitude test.
  • Round 3 - HR Interview:

    • Questions Asked:
      1. Introduce yourself and explain what you think about the job profile of a Relationship Manager.
      2. Tell us about your family.
    • Your Approach: I introduced myself professionally and shared my understanding of the role, emphasizing customer relationship skills. For the family question, I kept it concise and relevant to my professional journey.
    • Outcome: Successfully cleared the HR round.

Preparation Tips:

  • If you are in higher secondary, consider taking a professional course early to avoid regrets later.
  • For those from financially constrained backgrounds, persistence is key, but also accept that luck plays a role in outcomes.

Conclusion:
Overall, the interview process was smooth, and I felt prepared. However, I realized the importance of early professional courses and the role of luck in career progression. My advice to others is to stay persistent but also pragmatic about life’s uncertainties.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: Applied via the company website before July 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: N/A (Resume screening round)

  • Your Approach: Ensured my resume was professional and highlighted relevant experience.

  • Outcome: Shortlisted for the next round.

  • Round 2 - HR Round:

  • Questions Asked:

    • Tell me about yourself.
    • What have you done in your internship, and why in that field?
    • Who is the chairperson of ICICI Bank Ltd.?
    • Are you comfortable relocating?
  • Your Approach:

    • Prepared a concise introduction covering my background and interest in the role.
    • Explained my internship experience and how it aligns with the role.
    • Researched basic details about ICICI Bank (e.g., chairperson, history).
    • Confirmed my willingness to relocate if required.
  • Outcome: The interviewer thanked me and mentioned they would notify me via email.

Preparation Tips:

  • Research basic details about ICICI Bank, such as the founding year, current MD, full form of ICICI, and a brief history.
  • Be confident, loud, and clear in your responses.
  • Maintain humility and fluency in spoken communication.

Conclusion:
The interview process was straightforward, with a focus on basic knowledge about the bank and personal experiences. Being well-prepared with company details and maintaining a professional demeanor helped me perform well. For future candidates, I recommend thorough preparation and confidence in your responses.