ICICI BANK Relationship Manager (ICICI Ascend Program- 2020) Interview Questions & Experience Guide

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: [Not specified]
    • Your Approach: Ensure your resume is well-aligned and formatted to make it easy for recruiters to read.
    • Outcome: [Not specified]
  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Personal details, education, location.
      2. Work experience and hobbies/interests.
    • Your Approach: Be prepared to discuss your background, education, and interests in detail. Highlight relevant work experience.
    • Outcome: [Not specified]

Preparation Tips:

  • ICICI Bank is a good place to work and grow, with relatively less pressure compared to other banks.
  • Focus on skills like Relationship Management, Sales, Banking, Working Capital, Portfolio Management, Term Loan, Business Banking, and Retail Banking.

Conclusion:

  • Overall, the interview process was straightforward. Ensure your resume is polished and be ready to discuss your personal and professional background in detail. ICICI Bank offers a supportive environment for career growth.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I was approached by the company directly for this role and interviewed in August 2022.

Interview Rounds:

  • Round 1 - One-on-One Round:
    • Questions Asked:
      1. Tell me about yourself.
      2. Some basic accounts-related questions.
    • Your Approach: I kept my introduction concise and focused on my relevant experience and skills. For the accounts-related questions, I relied on my foundational knowledge and tried to answer confidently.
    • Outcome: I passed this round.

Preparation Tips:

  • Topics to prepare: Accounting and Company Law.
  • Be formal throughout the interview, even if the panel is friendly.
  • Be ready for technical questions.
  • Ensure you can explain everything mentioned in your CV, as interviewers may ask about it.

Conclusion:
The interview was straightforward, and the panel was professional. I would advise future candidates to stay composed and thoroughly review their CV and basic accounting concepts before the interview.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via the company website before February 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Generic questionnaire.
    • Your Approach: Prepared by practicing aptitude questions and staying calm during the test.
    • Outcome: Cleared the round successfully.
  • Round 2 - One-on-one Interview:

    • Questions Asked:
      • Professional experience.
    • Your Approach: Highlighted relevant experience and skills confidently.
    • Outcome: [Not specified]

Preparation Tips:

  • Keep hustling and give your best.
  • Don’t be afraid of rejections; stay confident and short in your responses during the interview.

Conclusion:
The overall experience was positive. The key takeaway is to stay prepared and confident throughout the process. Rejections are part of the journey, so keep pushing forward.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via the company website and was interviewed in August 2022.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. What are the working experiences in your previous internship? What kind of work did you have to do?
      2. What are the related products present for sale in ICICI?
    • Your Approach: I answered confidently, highlighting my internship experiences and how they prepared me for the role. For the second question, I discussed the financial products ICICI offers, such as loans, credit cards, and investment options.
    • Outcome: The round went well, and I received positive feedback for my clarity and confidence.

Preparation Tips:

  • Be confident and always answer with a smile.
  • Always be prepared with your documents beforehand.

Conclusion:
Overall, the interview was a great learning experience. Being well-prepared and confident helped me perform well. For future candidates, I’d advise researching the company’s products thoroughly and practicing how to articulate your experiences clearly.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via the company website and was interviewed in September 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing my resume.
    • Your Approach: I ensured my resume was professional, well-structured, and highlighted relevant experience and skills.
    • Outcome: I successfully passed this round.
  • Round 2 - HR Round:

    • Questions Asked:
      1. Why do you want to leave your job?
      2. How much salary do you expect?
      3. How much is your total experience?
    • Your Approach: I answered honestly and confidently, aligning my responses with the role’s requirements and my career goals.
    • Outcome: The round went well, but I did not receive further updates on the outcome.

Preparation Tips:

  • Ensure your resume is professional and tailored to the role.
  • Be prepared to discuss your reasons for leaving your current job and salary expectations clearly.
  • Research the company and the role to align your answers with their expectations.

Conclusion:
Overall, the interview process was straightforward. I could have researched more about the specific expectations of the ICICI Ascend Program to tailor my responses better. For future candidates, I recommend focusing on clarity and confidence in your answers, especially during the HR round.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via the company website in April 2022.

Interview Rounds:

  • Round 1 - Aptitude Test:

  • Questions Asked: General aptitude questions.

  • Your Approach: Attempted the test with focus and clarity.

  • Outcome: Qualified for the next round.

  • Round 2 - Group Discussion (GD):

  • Questions Asked: Topics not specified.

  • Your Approach: Participated actively and contributed to the discussion.

  • Outcome: Selected for the next round.

  • Round 3 - Personal Interview:

  • Questions Asked:

    1. Personality development, personal details, and education-related questions.
    2. General questions about work experience and role suitability.
  • Your Approach: Answered confidently and truthfully, focusing on my strengths and alignment with the role.

  • Outcome: Successfully cleared the interview.

Preparation Tips:

  • Focus on personal development and understanding of the role.
  • Be prepared to discuss your work experience and how it relates to the position.
  • Practice aptitude tests and group discussions to build confidence.

Conclusion:
The overall interview process was enjoyable, and I successfully qualified all rounds. My advice to future candidates is to stay confident, be well-prepared for aptitude and GD rounds, and clearly articulate your experiences and skills during the personal interview.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: I was approached by the company for this role and interviewed before April 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Details: The recruiter reviewed my resume for accuracy and relevance to the role.
    • Outcome: My resume was shortlisted for further rounds.
  • Round 2 - Aptitude Test Round:

    • Questions Asked: The test covered banking knowledge and current affairs.
    • Outcome: I passed this round and moved to the next stage.
  • Round 3 - One-on-One Round:

    • Questions Asked:
      • Technical questions about banking products.
      • How to handle clients in high-pressure situations.
    • Your Approach: I answered based on my understanding of banking products and shared examples of handling difficult clients calmly.
    • Outcome: I successfully cleared this round.
  • Round 4 - HR Round:

    • Questions Asked: Salary discussion and negotiation.
    • Your Approach: I was transparent about my expectations and open to negotiation.
    • Outcome: The discussion went well, and I received a positive response.

Preparation Tips:

  • Familiarize yourself with banking products and how banks generate revenue.
  • Be prepared to discuss real-life scenarios, especially handling clients under pressure.

Conclusion:
Overall, the interview process was smooth and well-structured. Knowing the basics of banking and staying calm during the discussions helped me perform well. For future candidates, I’d recommend thorough preparation on banking fundamentals and practicing situational responses.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via a referral and was interviewed before March 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Few basic questions about my experience.
      2. The HR was very disappointed to learn that I had taken an extension of maternity leave and visibly reacted negatively.
      3. Explanation of the loan process.
      4. Strategies to retain accounts and avoid takeovers.
      5. Future of the steel industry in India.
    • Your Approach: I answered the questions based on my prior experience and knowledge of the banking sector. For the loan process and account retention, I provided practical insights. For the steel industry question, I shared my understanding of market trends.
    • Outcome: The round was challenging, especially due to the HR’s reaction to my maternity leave. However, I tried to stay composed and focused on the technical aspects.

Preparation Tips:

  • Brush up on banking processes, especially loans and account management.
  • Stay updated on industry trends, such as the steel sector.
  • Be prepared to handle personal questions professionally, even if they feel intrusive.

Conclusion:
The interview was a mix of technical and personal questions. While I felt confident about the technical aspects, the HR’s reaction to my maternity leave was unexpected and uncomfortable. My advice to future candidates is to prepare thoroughly for both technical and behavioral questions and to stay calm under pressure.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Awadesh Pratap Singh University, Rewa

Application Process: Applied via campus placement at Awadesh Pratap Singh University, Rewa in March 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: None (Resume screening round)

  • Your Approach: Ensured my resume was error-free and highlighted relevant skills and experiences.

  • Outcome: Successfully shortlisted for the next round.

  • Round 2 - HR Interview:

  • Questions Asked:

    1. “What is the most difficult experience in your life?”
    2. “Tell me something about yourself.”
  • Your Approach:

    • For the first question, I shared a personal challenge and how I overcame it, focusing on resilience and learning.
    • For the second question, I gave a concise overview of my background, skills, and why I was interested in the role.
  • Outcome: Cleared the HR round and received positive feedback.

Preparation Tips:

  • Keep your resume polished and free of errors.
  • Be prepared to discuss personal experiences and how they shaped you.
  • Stay calm and confident during the HR round—they are also looking for candidates who fit their requirements.

Conclusion:
Overall, the interview process was smooth and straightforward. The HR round was conversational, and the key was to stay genuine and articulate. For future candidates, focus on presenting yourself clearly and confidently, and don’t overthink the process—it’s just a conversation!

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: Applied via Naukri.com and was interviewed in December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: N/A (Resume screening round)

  • Your Approach: Ensured my resume was professional and highlighted relevant experience.

  • Outcome: Shortlisted for the next round.

  • Round 2 - One-on-one Round:

  • Questions Asked: “Tell me about yourself.”

  • Your Approach: Gave a concise summary of my background, skills, and why I was interested in the role.

  • Outcome: Progressed to the next round.

  • Round 3 - HR Round:

  • Questions Asked: “What is your previous job role?”

  • Your Approach: Explained my previous role in detail, focusing on responsibilities and achievements relevant to the Relationship Manager position.

  • Outcome: Awaiting final results.

Preparation Tips:

  • Prepare thoroughly for questions about your previous job role and the organization’s history.

Conclusion:
Overall, the interview process was smooth and professional. I made sure to present myself confidently and clearly. For future candidates, I’d recommend being well-prepared to discuss your past experiences and how they align with the role. Also, ensure your resume is polished and professional.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied via a referral and was interviewed in December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Questions Asked: N/A (Resume screening round)
    • Your Approach: Ensured my resume was well-formatted and aligned to make it easy for the recruiter to review.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - Group Discussion Round:

    • Questions Asked: Speak for 5 minutes on a given topic.
    • Your Approach: Prepared by practicing speaking on various topics beforehand to improve clarity and confidence.
    • Outcome: Cleared the group discussion round.
  • Round 3 - One-on-One Round:

    • Questions Asked:
      1. Interview held by HR.
      2. Why should we hire you?
    • Your Approach: Answered confidently, highlighting my skills and alignment with the role.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Be confident during the interview.
  • Practice speaking on diverse topics for the group discussion.
  • Ensure your resume is well-structured and easy to read.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. Confidence and clarity in communication played a key role in my success. For future candidates, I’d recommend focusing on these aspects and practicing regularly to build confidence.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied through the ICICI Ascend Program for the Relationship Manager role. The process involved resume submission and multiple interview rounds.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The first step was resume screening. The recruiter reviewed the resume to shortlist candidates for further rounds.
    • Outcome: Successfully shortlisted for the next round.
  • Round 2 - Aptitude Test:

    • Questions Asked: The test included sections on Hindi, English, reasoning, math, and an essay-writing component.
    • Your Approach: Focused on basic aptitude skills, time management, and clear communication in the essay.
    • Outcome: Cleared the aptitude test and moved to the final interview.
  • Round 3 - Final Interview:

    • Questions Asked: The interview was bank-related, focusing on understanding the role of a Relationship Manager and basic banking concepts.
    • Your Approach: Prepared by researching ICICI Bank’s products and services, and practiced common interview questions for the role.
    • Outcome: Selected for the role and proceeded to the 21-day training program.

Preparation Tips:

  • Keep your resume concise and relevant to the role.
  • Brush up on basic aptitude skills, including reasoning, math, and language proficiency.
  • Research the company and the specific role to answer interview questions confidently.

Conclusion:
The overall experience was fulfilling, and I am grateful for the opportunity to join ICICI Bank. The key to success was thorough preparation and staying calm during the interview process. For future candidates, I recommend focusing on the basics and being confident in your responses.

Top skills recommended for ICICI Bank Relationship Manager interview:

  • SME Sales
  • Current Account
  • Customer Relationship
  • Customer Service
  • Retail Liabilities

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: I applied via a referral and was interviewed in August 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing my resume.
    • Your Approach: I ensured my resume was concise, highlighting relevant experience and skills without unnecessary personal details.
    • Outcome: My resume was shortlisted for the next round.
  • Round 2 - HR Round:

    • Questions Asked:
      1. Operation and sales are compulsory to working in an official bank.
      2. Good knowledge and behavior.
      3. How to manage your customer portfolio?
      4. Self-sourcing is compulsory.
      5. Good and god forbid this email has.
    • Your Approach: I answered confidently, emphasizing my understanding of banking operations, sales strategies, and customer relationship management. For the customer portfolio question, I shared specific examples of how I’ve managed clients in the past.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Focus on understanding the role of a Relationship Manager in a bank, especially the balance between operations and sales.
  • Prepare examples of how you’ve handled customer portfolios or sales targets in previous roles.
  • Practice answering HR questions with clarity and confidence.

Conclusion:
Overall, the interview process was smooth, and the questions were aligned with the role’s requirements. I could have prepared more specific examples for the customer portfolio question. My advice to future candidates is to thoroughly research the role and practice answering common HR questions.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I applied through the company website and was interviewed before October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume.
    • Your Approach: I ensured my resume was crisp and highlighted relevant experience and skills.
    • Outcome: My resume was shortlisted for the next round.
  • Round 2 - HR Round:

    • Questions Asked:
      • If you have existing banking experience, the HR will ask relevant questions based on your profile.
    • Your Approach: I prepared to discuss my previous banking experience in detail, focusing on how it aligns with the role.
    • Outcome: The round went well, and I was able to articulate my experience effectively.

Preparation Tips:

  • Your experience will be the key to answering all questions during the interview. Make sure to highlight relevant skills and achievements.

Conclusion:
Overall, the interview process was smooth. I learned that having a well-prepared resume and being able to discuss your experience confidently are crucial. For future candidates, focus on tailoring your resume to the role and be ready to elaborate on your experience during the HR round.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I applied via the ICICI career portal and was interviewed in December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: Basic questions to verify the details mentioned in my resume.
    • Your Approach: I ensured my resume was truthful and well-structured, making it easy to discuss any point in detail.
    • Outcome: I passed this round successfully.
  • Round 2 - Aptitude Test:

    • Questions Asked: General aptitude questions to assess analytical and problem-solving skills.
    • Your Approach: I used the STAR method to frame my answers clearly and concisely.
    • Outcome: Cleared this round.
  • Round 3 - HR Round:

    • Questions Asked:
      1. Self-introduction and why I wanted to join ICICI Bank.
      2. “What is a bank?” and details about my hobbies.
    • Your Approach: I kept my answers professional, highlighting my interest in banking and aligning my hobbies with the role’s requirements.
    • Outcome: Successfully cleared the HR round.

Preparation Tips:

  • Be truthful in your resume to avoid discrepancies during the interview.
  • Use the STAR method to answer questions about your skills and experience.
  • Maintain a polite and formal tone during the interview.
  • Listen carefully to questions and think before responding.

Conclusion:
Overall, the interview process was smooth and well-structured. Being honest and prepared helped me clear all rounds. For future candidates, I recommend thorough preparation and staying calm during the interview. Good luck!

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied via the company website and was interviewed before March 2023.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      • Why leave previous company?
    • Your Approach: I answered fearlessly, ensuring I was comfortable and well-prepared. I focused on enjoying the process to boost my confidence.
    • Outcome: [Result not specified]

Preparation Tips:

  • Be fearless in your answers.
  • Stay comfortable and well-prepared.
  • Enjoy the interview process to ensure success.

Conclusion:
Overall, the interview was a positive experience. Being prepared and confident helped me navigate the questions effectively. For future candidates, I’d advise focusing on clarity and confidence in your responses.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I was approached by the company and interviewed in July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: N/A (Resume was reviewed for shortlisting)
    • Your Approach: Ensured my resume was honest and aligned with my years of experience.
    • Outcome: Passed to the next round.
  • Round 2 - Aptitude Test:

    • Questions Asked: Prioritizing personality traits judiciously.
    • Your Approach: Carefully evaluated each trait and ranked them based on relevance to the role.
    • Outcome: Successfully cleared the round.
  • Round 3 - HR Round:

    • Questions Asked:
      1. Tell us about yourself and your current profile. Why do you wish to join ICICI?
      2. Current CTC, higher qualifications, total work experience, job role, current position, previous experience, current location, and preferred location if hired.
      3. Whether any family or relative is working in the same bank.
      4. Do you know for which profile you are being interviewed (if applied for multiple profiles/openings)?
    • Your Approach: Answered honestly and confidently, ensuring clarity about my motivations and alignment with the role.
    • Outcome: Cleared the HR round successfully.

Preparation Tips:

  • Always stay calm and answer questions honestly.
  • Prepare your resume meticulously, ensuring it reflects your profile accurately.

Conclusion:
The interview process was smooth, and the team was very cordial. Being honest and well-prepared with my resume and answers helped me clear all rounds. For future candidates, I’d advise focusing on presenting yourself authentically and knowing your resume inside out.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via Naukri.com and was interviewed before March 2023.

Interview Rounds:

  • Round 1 - Group Discussion:

  • Questions Asked: Discussion about the profile.

  • Your Approach: Actively participated in the discussion, highlighting relevant skills and experiences.

  • Outcome: Successfully cleared the round.

  • Round 2 - Case Study:

  • Questions Asked: How you will achieve the specified task in the stipulated time frame, execution of the task.

  • Your Approach: Analyzed the case study thoroughly, proposed a structured plan, and focused on practical execution steps.

  • Outcome: Cleared the round and moved forward in the process.

Preparation Tips:

  • Excellent place for working. Focus on understanding the role and the bank’s expectations.
  • Brush up on case study analysis and group discussion skills.

Conclusion:
The interview process was smooth and well-structured. The key to success was staying confident and articulate during the group discussion and case study rounds. For future candidates, I recommend preparing thoroughly for case studies and being proactive in group discussions.

Company Name: ICICI Bank
Position: Relationship Manager (ICICI Ascend Program- 2020)
Location: Not specified

Application Process:
I applied for the position online and was interviewed in July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: The recruiter reviewed my resume for any spelling mistakes and assessed my communication skills.
    • Your Approach: I ensured my resume was error-free and highlighted relevant experience for the role.
    • Outcome: I successfully passed this round.
  • Round 2 - HR Round:

    • Questions Asked: The interviewer focused on vetting my suitability for the role, though specific questions weren’t detailed.
    • Your Approach: I remained confident, listened carefully, and answered questions concisely.
    • Outcome: I advanced further in the process.

Preparation Tips:

  • Familiarize yourself with the bank’s operations and the role of a Relationship Manager.
  • Work on your listening skills and body language during interviews.
  • Be prepared to discuss your resume in detail.

Conclusion:
The interview process was smooth, and I felt well-prepared. I would advise future candidates to double-check their resumes and practice active listening during interviews to make a strong impression.

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Not specified

Application Process: I applied via LinkedIn and was interviewed before December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing my resume.
    • Your Approach: I ensured my resume was concise and highlighted relevant skills and experiences.
    • Outcome: My resume was shortlisted for the next round.
  • Round 2 - HR Round:

    • Questions Asked:
      1. Questions related to cross-selling.
      2. Some banking-related questions.
      3. Questions about ICICI Bank.
    • Your Approach: I prepared thoroughly about banking products, with a focus on cross-selling strategies. I also researched ICICI Bank’s services and values.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Focus on understanding banking products and cross-selling techniques, as these are key for the role.
  • Research the bank’s services, values, and recent developments to answer questions about ICICI Bank confidently.

Conclusion:
The interview process was smooth, and I felt well-prepared for the HR round. I would advise future candidates to emphasize their knowledge of banking products and cross-selling during the interview. Being thorough with the bank’s background also helps in making a strong impression.