ICICI BANK Relationship Manager (ICICI Ascend Program- 2020) Interview Questions & Experience Guide

Interview Preparation
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261

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied through campus placement.

Interview Rounds:

  • Round 1 - Group Discussion:

  • Questions Asked: The topic was simple and related to current or basic banking scenarios.

  • Your Approach: I actively participated, shared relevant points, and ensured my contributions were clear and concise.

  • Outcome: Successfully cleared this round.

  • Round 2 - HR Interview:

  • Questions Asked:

    1. Introduce yourself.
    2. Questions related to my internships.

  • Your Approach: I kept my introduction crisp and highlighted my strengths and experiences. For internship-related questions, I focused on my learnings and how they align with the role.

  • Outcome: Cleared the HR round and received positive feedback.

Preparation Tips:

  • Stay positive and confident throughout the process.
  • Brush up on basic banking concepts and current affairs related to the banking sector.
  • Practice speaking clearly and concisely for group discussions.

Conclusion:
The overall interview experience was smooth and well-structured. I felt prepared, but I could have researched more about ICICI Bank’s recent initiatives to add more value to my answers. My advice to future candidates is to stay calm, be yourself, and focus on showcasing your strengths and enthusiasm for the role.

262

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied through the company website and was interviewed in October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: This round involved a review of my resume. Proper alignment and formatting of the resume were crucial to pass this stage.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - One-on-one Interview:

    • Questions Asked:
      1. Tell me about yourself.
      2. Why did you choose to become part of ICICI Bank?
      3. How are you fit for the role?
      4. What are the assets and liabilities for a bank?
      5. What was the impact of the pandemic on the banking sector?
    • Your Approach: I answered honestly, focusing on my previous work experience and how it aligns with the role. I also researched ICICI Bank’s values and recent developments to tailor my responses.
    • Outcome: I successfully cleared this round.

Preparation Tips:

  • Be honest and thorough with the details mentioned in your resume.
  • Research ICICI Bank’s portal to understand their values and recent updates.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. Being honest and aligning my answers with the bank’s expectations worked in my favor. For future candidates, I’d recommend focusing on resume clarity and understanding the bank’s core values and recent trends in the banking sector.

263

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied for the position through a job portal.

Interview Rounds:

  • Round 1 - One-on-one Interview:
    • Questions Asked:
      1. Tell me about yourself.
    • Your Approach: I prepared a concise and structured response, highlighting my relevant experience, skills, and why I was interested in the role. I focused on my strengths in relationship management and financial services.
    • Outcome: The round went well, and I received positive feedback for my clarity and confidence.

Preparation Tips:

  • Focus on crafting a clear and engaging self-introduction.
  • Brush up on key skills like credit appraisal, business development, and financial services, as these are highly relevant for the role.
  • Practice answering behavioral questions to showcase your relationship management abilities.

Conclusion:
Overall, the interview was a great learning experience. I felt confident in my preparation, but I could have researched more about ICICI Bank’s specific products and services to tailor my answers better. For future candidates, I’d recommend thoroughly understanding the bank’s offerings and aligning your skills with the job requirements.

264

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: Manipal University

Application Process: Applied via campus placement at Manipal University in December 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Maths, reasoning, English, and situational questions.
    • Your Approach: Focused on solving the questions methodically, ensuring accuracy in the maths and reasoning sections, and paying attention to grammar and context in the English and situational parts.
    • Outcome: Cleared the round successfully.

  • Round 2 - HR Interview:

    • Questions Asked: “Why do you want to join ICICI Bank?”
    • Your Approach: Prepared a concise and genuine answer, highlighting my interest in banking, customer relationship management, and how ICICI Bank aligns with my career goals.
    • Outcome: The interviewer seemed satisfied with my response, and I advanced further in the process.

Preparation Tips:

  • Always try to make an attractive resume to increase your chances of getting shortlisted.
  • Brush up on basic maths, reasoning, and English skills for aptitude tests.
  • Prepare well for HR questions, especially the “Why this company?” type, to showcase your enthusiasm and alignment with the company’s values.

Conclusion:
The overall interview experience was smooth and well-structured. The aptitude test was standard, while the HR round was conversational. I could have prepared more situational questions for the aptitude test, but my genuine interest in the role helped me during the HR round. For future candidates, I’d recommend thorough preparation for both aptitude and HR rounds to ensure confidence and clarity during the interview.

265

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: [No specific questions mentioned]

  • Your Approach: Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, so make sure to leave the best impression.

  • Outcome: [Outcome not specified]

  • Round 2 - Aptitude Test:

  • Questions Asked: [No specific questions mentioned]

  • Your Approach: An aptitude test assesses cognitive ability or personality. It is common in job assessments to predict a candidate’s success in a role.

  • Outcome: [Outcome not specified]

  • Round 3 - Technical Round:

  • Questions Asked:

    1. Tell me something about yourself.
    2. How did you hear about this position?
    3. Why do you want to work here?
    4. Why did you decide to apply for this position?
    5. What is your greatest strength?
    6. What are your strengths and weaknesses?
    7. What do you know about this company/organization?
    8. Give an example of where you’ve been able to use your leadership skills.

  • Your Approach: [Approach not specified]

  • Outcome: [Outcome not specified]

Preparation Tips:

  • Focus on preparing for common interview questions like “Tell me about yourself” and “Why do you want to work here?”
  • Research the company thoroughly to answer questions about the organization.
  • Practice aptitude tests to improve cognitive and problem-solving skills.

Conclusion:
The interview process for the ICICI Ascend Program was structured and included a resume shortlist, aptitude test, and technical round. While the outcome of each round wasn’t specified, preparing for common interview questions and aptitude tests can significantly improve your chances. Make sure your resume is concise and tailored to the role, and practice answering behavioral and technical questions confidently.

266

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - HR Round:

    • Questions Asked:
      1. What is your family background?
      2. [No specific question mentioned]
    • Your Approach:
      • For the family background question, I kept my answer concise, highlighting key aspects of my family that reflect stability and support.
    • Outcome: [Not specified]

  • Round 2 - HR Round:

    • Questions Asked:
      1. What is your current role?
      2. What type of problems do you face on a day-to-day basis?
    • Your Approach:
      • I described my current role clearly, emphasizing responsibilities and achievements. For the day-to-day problems, I focused on challenges that demonstrate problem-solving skills and adaptability.
    • Outcome: [Not specified]

Preparation Tips:

  • No specific tips were provided by the candidate.

Conclusion:

  • The interview process was straightforward, with HR-focused questions. Being clear and concise in responses seemed effective. Future candidates should prepare to discuss their background and current role in detail.
267

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via Naukri.com and was interviewed in May 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Self Introduction
      2. Verification of proofs submitted
    • Your Approach:
      • For the self-introduction, I kept it concise, highlighting my relevant experience and skills.
      • For the verification of proofs, I ensured all documents were organized and readily available.
    • Outcome: [Not specified]

Preparation Tips:

  • Focus on presenting a clear and confident self-introduction.
  • Keep all necessary documents and proofs well-organized for verification.

Conclusion:
The interview process was straightforward, with a focus on basic verification and introduction. Ensuring all documents were in order and practicing a crisp self-introduction helped me feel prepared.

268

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via Naukri.com in December 2023.

Interview Rounds:

  • Round 1 - One-on-one Interview:
    • Questions Asked:
      1. They conducted a face-to-face interview and explained the job role.
      2. They completed document verification and confirmed the package details.
    • Your Approach: I listened carefully to the job role explanation and ensured all my documents were in order for verification.
    • Outcome: The round seemed positive, but I did not receive any further communication from the company after waiting for a month.

Preparation Tips:

  • Don’t keep high hopes that you will definitely be hired after clearing all rounds. My experience is an example—I waited for a month believing I would get selected, but nothing materialized.

Conclusion:
Overall, the interview process was straightforward, but the lack of follow-up communication was disappointing. Future candidates should remain cautious and continue exploring other opportunities even after clearing the rounds.

269

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via an online platform and was interviewed in April 2024.

Interview Rounds:

  • Round 1 - Group Discussion Round:

    • Questions Asked: General discussion about teamwork and readiness for the role.
    • Your Approach: Expressed enthusiasm and readiness to work in a team environment.
    • Outcome: Successfully cleared the round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Introduction and experience in the company.
      2. Details about family members.
      3. Current work or role.
      4. Knowledge about banking products.
      5. Handling customer queries and dealing with customer support.
    • Your Approach: Answered confidently, focusing on relevant experience and product knowledge.
    • Outcome: Cleared the HR round.

Preparation Tips:

  • Be prepared to discuss teamwork and customer handling scenarios.
  • Brush up on banking products and services.
  • Practice answering HR questions clearly and confidently.

Conclusion:
Overall, the interview process was smooth, and the questions were straightforward. Being well-prepared for both the group discussion and HR round helped me clear the interview. For future candidates, I recommend focusing on teamwork, product knowledge, and customer interaction skills.

270

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: I applied for the role through Naukri.com and was interviewed in October 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume for relevant qualifications and experience.
    • Your Approach: I ensured my resume was concise and highlighted my relevant skills and experiences.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - Group Discussion:

    • Questions Asked: The topic was related to a current situation (specific topic not mentioned).
    • Your Approach: I actively participated, shared my views clearly, and listened to others to build on their points.
    • Outcome: I performed well and moved to the next round.

  • Round 3 - Aptitude Test:

    • Questions Asked: The test included logical, verbal, and quantitative questions.
    • Your Approach: I practiced similar questions beforehand and managed my time efficiently during the test.
    • Outcome: I cleared the aptitude test.

  • Round 4 - One-on-one Round:

    • Questions Asked: The interview was conducted virtually, and specific questions were not detailed.
    • Your Approach: I prepared by reviewing common interview questions and stayed calm and confident during the session.
    • Outcome: The result of this round was not specified.

Preparation Tips:

  • Focus on building a strong resume that highlights relevant skills.
  • Practice group discussions on current topics to improve communication and teamwork.
  • Brush up on logical, verbal, and quantitative skills for aptitude tests.
  • Prepare for virtual interviews by testing your setup and practicing common questions.

Conclusion:
Overall, the interview process was structured and thorough. The group discussion and aptitude test were particularly challenging but manageable with preparation. For future candidates, I recommend practicing all aspects of the interview process, especially group discussions and aptitude tests, to ensure confidence and clarity during the rounds.

271

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I was approached by the company directly for this role.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

  • Questions Asked:

    • Resume was reviewed to ensure it was crisp and to the point.

  • Your Approach:

    • I ensured my resume was concise and highlighted relevant experience.

  • Outcome:

    • My resume was shortlisted for the next round.

  • Round 2 - One-on-one Round:

  • Questions Asked:

    1. Asked to do a self-introduction.
    2. Few questions related to banking.
    3. Previous employment details and responsibilities were discussed.
    4. Questions to check my understanding of the bank and the job role, including why I applied and why I would be a good fit.
    5. Salary expectations were discussed.

  • Your Approach:

    • I prepared a clear self-introduction and brushed up on basic banking concepts. I also researched the bank and the role to answer confidently.

  • Outcome:

    • The interview went smoothly, and I was selected for the role with a reasonable pay offer.

Preparation Tips:

  • Topics to prepare: MS Office, Investment Banking, Retail Banking, Key Account Management, Sales Management.
  • Having a basic understanding of the industry is crucial. Prior exposure to banking or financial domains increases your chances of selection.

Conclusion:
The interview process was straightforward, with only one round of discussion with key management. I was well-prepared and confident, which helped me secure the role. My advice to future candidates is to focus on industry basics and clearly articulate your fit for the role during the interview.

272

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via campus placement at International Management Institute (IMI), Delhi before August 2023.

Interview Rounds:

  • Round 1 - Group Discussion:

  • Questions Asked: Group discussion on the topic of EVs (Electric Vehicles). Other groups had topics on the latest trends.

  • Your Approach: I actively participated, shared relevant points, and ensured I was audible and clear. I also listened to others and built on their ideas.

  • Outcome: Successfully cleared this round.

  • Round 2 - One-on-One Interview:

  • Questions Asked:

    1. Tell me about yourself.
    2. What do you know about sales?
    3. Are you comfortable doing sales, cold calling, and going for client visits?
    4. What did you do in your internship?

  • Your Approach:

    • For “Tell me about yourself,” I kept it concise, highlighting my education, skills, and why I was interested in the role.
    • For sales-related questions, I emphasized my understanding of sales processes and my willingness to take on challenges.
    • I confidently affirmed my comfort with sales tasks like cold calling and client visits.
    • For the internship question, I detailed my responsibilities and learnings.

  • Outcome: Cleared the round and received positive feedback.

Preparation Tips:

  • Be thoroughly prepared with everything on your CV, as it forms the basis of most questions.
  • Practice group discussions on current trends to improve participation and articulation.
  • Brush up on sales-related concepts and be ready to demonstrate your enthusiasm for the role.

Conclusion:
The overall interview experience was smooth and well-structured. The key to success was being confident, well-prepared, and articulate. For future candidates, focus on your CV, stay updated on industry trends, and practice speaking clearly and confidently.

273

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - Technical Round:

  • Questions Asked:

    • What is your current job role and what all things you do?
    • What are the sources of leads that you get?

  • Your Approach:

    • For the first question, I described my current role in detail, including my responsibilities and tasks.
    • For the second question, I explained the various sources of leads I utilize, such as referrals, cold calling, and networking.

  • Outcome: [Not specified]

Preparation Tips:

  • Focus on understanding relationship management and sales techniques.
  • Brush up on banking terms and processes, especially related to retail banking and working capital.
  • Practice explaining your current role and lead generation strategies clearly.

Conclusion:

The interview was straightforward and focused on my experience and approach to generating leads. I felt confident in my responses, but I could have prepared more specific examples of successful lead conversions. For future candidates, I recommend being thorough with your current role details and having a clear strategy for lead generation.

274

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Not specified]

Application Process: Applied via the ICICI career portal in October 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: None (resume-based shortlisting).

  • Your Approach: Ensured the resume was concise and focused on relevant skills and experiences.

  • Outcome: Shortlisted for the next round.

  • Round 2 - One-on-one Interview:

  • Questions Asked:

    1. What do you know about loans? How will you sell them? What is the difference between a credit card and a debit card?
    2. What are the differences between various banking products?

  • Your Approach: Answered confidently, focusing on product knowledge and practical selling techniques.

  • Outcome: [Not specified]

Preparation Tips:

  • Be confident about your knowledge of banking products.
  • Research thoroughly about banking concepts, especially loans, credit/debit cards, and other financial products.

Conclusion:
The interview process was straightforward, with a focus on product knowledge and confidence. Preparing well about banking products and being articulate in responses can make a significant difference.

275

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: Applied via the company website in February 2024.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: The test included tough questions focused on sales experience.
    • Your Approach: Prepared by reviewing sales-related scenarios and practicing aptitude questions.
    • Outcome: Cleared the round successfully.

  • Round 2 - One-on-One Interview:

    • Questions Asked:
      • “Tell me about yourself.”
    • Your Approach: Structured my answer to highlight relevant experience, skills, and enthusiasm for the role.
    • Outcome: The interview went well, and I felt confident about my responses.

Preparation Tips:

  • Focus on sales-related scenarios and aptitude practice.
  • Be ready to discuss your background concisely and confidently.

Conclusion:
Overall, the interview process was smooth, and the questions were aligned with the role. Practicing sales scenarios and refining my self-introduction helped me perform well. For future candidates, I’d recommend thorough preparation on sales aptitude and clear communication.

276

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: [Details not provided]

Interview Rounds:

  • Round 1 - Presentation Round:

    • Questions Asked:
      • Basic details for customer
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

  • Round 2 - Group Discussion Round:

    • Topic: Planning for business increase
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

Preparation Tips:

  • Good experience

Conclusion:

  • [Details not provided]
277

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: Applied through the ICICI Ascend Program in 2020.

Interview Rounds:

  • Round 1 - Technical Round:

    • Questions Asked:
      1. Can you describe your previous job role?
      2. What location were you working in previously?
    • Your Approach:
      • For the first question, I highlighted my responsibilities and achievements in my previous role, focusing on skills relevant to the Relationship Manager position.
      • For the second question, I clearly stated the location and briefly explained how it might align with the new role.
    • Outcome: Successfully cleared the round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Can we discuss your expected salary?
      2. Are there any location preferences or constraints we should know about?
    • Your Approach:
      • For the salary discussion, I provided a reasonable range based on industry standards and my experience.
      • Regarding location, I expressed flexibility but also mentioned any preferences if applicable.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Focus on understanding the job role thoroughly, especially the skills required like Relationship Management, Sales, and Banking.
  • Be prepared to discuss your previous work experience in detail, emphasizing relevant skills.
  • Practice salary negotiation and be clear about your location preferences.

Conclusion:
The interview process was smooth, and the questions were aligned with the role. I felt well-prepared, but I could have researched more about the specific products and services of ICICI Bank to add more depth to my answers. For future candidates, I recommend brushing up on banking terminologies and being confident in discussing your previous roles.

278

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: I applied via the company website and was interviewed in January 2024.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked:
      • What is your self and family members working?
    • Your Approach: I answered honestly about my background and my family’s professional details.
    • Outcome: I passed this round.

  • Round 2 - One-on-One Round:

    • Questions Asked:
      1. What is your self?
      2. What is your name and family working?
      3. Communication skills assessment.
    • Your Approach: I introduced myself clearly, shared details about my family, and ensured my communication was confident and articulate.
    • Outcome: The round focused on assessing my communication skills and personal background.

Preparation Tips:

  • Focus on clear and concise communication.
  • Be prepared to discuss your personal and family background honestly.
  • Practice common interview questions to build confidence.

Conclusion:
Overall, the interview process was straightforward. I felt confident in my responses, but I could have prepared more thoroughly for the communication skills assessment. My advice to future candidates is to practice speaking clearly and confidently, as communication is a key skill for this role.

279

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - One-on-one Interview:
    • Questions Asked:
      1. Tell me about yourself.
      2. How do you find yourself fit for this role?
    • Your Approach:
      • For the first question, I briefly introduced myself, highlighting my educational background, relevant skills, and any prior experience that aligns with the role.
      • For the second question, I emphasized my understanding of the role, my ability to build and maintain customer relationships, and how my skills match the job requirements.
    • Outcome: [Outcome of this round not provided]

Preparation Tips:

  • Research the company and the role thoroughly to understand the expectations.
  • Practice common interview questions, especially those related to customer relationship management and sales.
  • Be ready to discuss your past experiences and how they relate to the role.

Conclusion:
The interview was straightforward, focusing on assessing my fit for the role. Preparing well for common questions and understanding the job requirements helped me feel confident during the interview. Future candidates should focus on aligning their skills and experiences with the role’s demands.

280

Company Name: ICICI Bank

Position: Relationship Manager (ICICI Ascend Program- 2020)

Application Process: Applied through the ICICI Ascend Program for 2020.

Interview Rounds:

  • Round 1 - One-on-one Interview:
    • Questions Asked:
      1. What is your aim?
      2. What do you know about our company?
    • Your Approach:
      • For the first question, I focused on aligning my career goals with the role of a Relationship Manager, emphasizing my passion for customer service and sales.
      • For the second question, I shared my research about ICICI Bank, its values, and its position in the banking sector.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Be confident during the interview.
  • Research the company thoroughly to answer questions about its operations and values.
  • Align your career goals with the role you are applying for.

Conclusion:
The interview was a great learning experience. Being well-prepared and confident helped me perform well. I would advise future candidates to focus on their communication skills and company research to ace such interviews.