HR has access to valuable employee data. How can this data be used to enable change in the organization?
There is a great deal of discussion on replicating the consumer experience in the employee experience. Essentially, the data on consumer behavior and mindset can help develop strategies to maximize sales by capitalizing on those factors. Similarly, the data useful for the HR function can be used to improve employee performance, the employee experience, and in turn, maximize business outcomes.
Collins offers an example of how HR analytics can be used to enhance business value. “HR analytics could be used to measure investments in reskilling, which will deliver the right competencies to support a new revenue model, using data-driven insights to modify the training offering as sales results emerge.”
This is definitive granular data that can not only impact the bottom line, it can also transform [employee engagement] in an organization.