Would you please describe your agency’s process in helping me meet my marketing goals?

Instead of asking about how they are going to help you accomplish your goals, be more exploratory in your question by asking about the process.

Sure, it’s easier for an agency to answer back that they are going to help you come up with a sound marketing strategy if you ask how On the other hand, asking about the process itself will yield more insights on the details of the strategy.

If an agency cannot articulate its process in detail including the tools required and the frequency of interaction with your team, consider that a red flag.