What is the course outline for MBA in Operations Management?

The MBA in Operations follows the same course structure and syllabus as other MBA programs.

  • Candidates study core areas related to abilities involved with all elements of business administration in the first year of the degree. Students in the second year of the Operations management degree must select electives from the Operations domain.

  • After the first year, students participate in six to eight weeks of summer training/internship or industry training, which is designed to increase the student’s practical expertise in order to augment it with the theoretical aspects of the subjects taught in class.

  • A student must submit an evaluation report at the end of the training time. The report must be submitted in order to receive a degree from a specific institute.

  • The various topics covered in this course are – Quantitative techniques and methods, managerial economics, corporate environment, strategic management, human resource management, business policy, sales and distribution management, etc.


The postgraduate diploma in Operations Management can be taken as a full-time or part-time study, and the duration can vary. Project work, exams, and internships are part of the programme, spread out across four semesters.

The following are some or all of the primary topics covered in the course:

1.Understanding the management and strategy of operations

• be able to define operations management and the concepts that underpin it;

• be familiar with operations terminology;

• comprehend the 4Vs concept;

• be able to apply the five operations objectives both internally and externally;

• comprehend the contribution of operations to organisational performance.

The following are the topics that will be covered.

• The input-process-output paradigm

• The notion of operations management

• Operations strategy and contribution

• The five performance goals

• The four virtues and their impact on process management

2.Process design, type, layout and mapping

The relevance of process design in operations management is recognised through process design, type, layout, and mapping.

• distinguish between different sorts of processes and how volume/variety dimensions affect them;

• identify common process architectures and assess when and how they can be employed, as well as the costs involved challenges;

• Determine whether process tasks and capacities are properly configured and whether process variability is acceptable.

• Make use of process mapping.

The following are the topics that will be covered.

• Processes and volume/variety dimensions

• Processes and volume/variety dimensions

• Processes used in manufacturing and service

• Job design

• Process mapping

• Process layouts

3.Quality methodologies

The improvement philosophies discussed are linked to the concept of ‘continuous improvement,’ in the sense that operations performance will constantly gain from it. Lean is a well-known improvement philosophy. This session will cover the notion of quality management with a focus on operations improvement. Its origins can be traced back to Toyota.

• apply the gap model to your own organisation;

• critically assess quality expenses and their influence on an organisation; • recognise the importance of quality in operations management;

• be aware of quality assurance procedures;

• clearly explain lean and the concepts that support it;

The following are the topics that will be covered.

• The importance of quality

• The expectation-perception gap and the gap model

• Quality costs and Total Quality Management (TQM)

• Six Sigma

• Lean

4.Technology in operations management

Because of the requirement for planning, monitoring, and controlling operations, technology has emerged in operations. Technology allows managers to see how materials are being used and if products/services are being produced as planned, giving them control over their processes.

From the advancement of technology, we can see how it is being used more and more.

• recognise the importance of technology in operations;

• comprehend the significance of enterprise resource planning (ERP) systems;

• critically appraise emerging technologies and their expected roles in operations; and

• critically assess technology adoption issues.

The following are the topics covered:

• IT in operations management

• ERP systems

• Industry 4.0 in operations

• Technology adoption challenges