What is a Operations Program Manager in Microsoft?

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Operations Program Manager in Microsoft

The Operations Deal Manager advises on multimillion-dollar, transformational deals, ensuring that systems are compliant and efficient. This position is responsible for delivering operational excellence across Sales and Operations by identifying and developing solutions to solve problems, enhance performance, and increase revenue. By working as a mediator across teams, the successful candidate will be able to influence his or her business group’s priorities, resulting in enhanced efficiencies across business groups and areas. Legal and Corporate Affairs, Contracts and Negotiations, Credit and Collections, and Finance are some of the business units with whom the Operations Deal Manager collaborates.

Through trusted partnerships, the Field and Operations Deal Management (FODM) team helps to modernise the field sales business to optimise income and ease working with Microsoft.

Basic Requirements:

  • A bachelor’s degree in operations, business, supply chain, finance, or a similar discipline is necessary and equivalent alternative education, abilities, and/or practical experience.
  • Account Management, Business, Operations, or Sales Experience

Qualifications that are preferred:

  • Client Focused - Constantly working to meet or exceed customer expectations
  • Strong project management and relationship-building abilities
  • Proven attention to detail, as well as good financial skills and a thorough understanding of financial principles.
  • Detail-oriented with a demonstrated ability to deal with ambiguity and work well in situations where there is confusion or a lack of knowledge Able to work under pressure and meet tight deadlines when necessary
  • Recognize industry goals, strategic direction, and significant competitors.
  • Strong problem-solving, analytical, and decision-making abilities
  • Operational analysis and cross-group communication skills are exceptional.
  • Excellent communication abilities, both written and oral
  • It’s a benefit if you have experience with systems, tools, or IT infrastructure management.
  • A growth mentality and a track record of adaptation are essential.
  • Specific expertise of Commercial Sales (Volume) business activity