In his 1988 book The Design of Everyday Things, cognitive scientist, and designer Don Norman invented the phrase “user experience.” During his tenure at Apple in the 1990s, Norman became the first official user experience architect.
Designers of user experience (UX) work to improve the way people interact with things. Learn why you should seek a career in user experience design.
A user experience occurs whenever you engage with a product or service. This might be utilizing a smartphone app, visiting a website, engaging with a physical object (such as trying on a new pair of running shoes), or using a service (checking into a hotel or using public transportation for example).
All components of this contact are referred to as user experience (UX). Consider the last time you tried anything new. Were you successful in completing your task? How simple was it? What was your reaction? UX design is to provide simple, effective, and enjoyable products and services.
When you do this, you will get devoted consumers who will tell their friends and family about your product or service.