What do you think is the next major trend in digital marketing?
In 2020, AI technology, video, voice search, and interactive content will be among the most prominent trends.
- Chatbots Will Dominate Customer Service
- Email continues to be a major channel of communication, with billions still using it for personal, commercial, industrial, legal, scientific, and academic purposes.
- Interactive Content Will Become Mainstream
- Voice Interaction Continues Upward
- Marketing in Messaging Apps Will Level-Up