Tech Mahindra Solution Designer Interview Questions & Experience Guide

Interview Preparation
,
1

Tech Mahindra Solution Designer Interview Questions & Experience Guide

2

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: The application process began with a resume shortlist round, followed by one-on-one interview rounds.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume for relevant skills and experience.
    • Your Approach: I ensured my resume was concise and highlighted my technical expertise, especially in CRM and Microsoft solutions, without including unnecessary personal details.
    • Outcome: My resume was shortlisted, and I moved to the next round.

  • Round 2 - One-on-One Round:

    • Questions Asked:
      1. Technical interview questions about CRM and Microsoft solutions.
      2. General questions about Dynamics, PowerApps, etc.
    • Your Approach: I prepared thoroughly by revising key concepts related to CRM products, Dynamics, and PowerApps. I also practiced explaining my past projects and how they aligned with the role.
    • Outcome: The interview went well, and I was able to answer the questions confidently.

Preparation Tips:

  • Focus on understanding CRM products and Microsoft solutions, as these are key topics for the interview.
  • Be ready to discuss your experience with Dynamics and PowerApps in detail.
  • Practice explaining your technical projects clearly and concisely.

Conclusion:
Overall, the interview process was smooth and focused on technical expertise. I found that being well-prepared with specific knowledge about CRM and Microsoft solutions helped me perform better. For future candidates, I recommend dedicating time to revise these topics and practicing how to articulate your experience effectively.

3

Company Name: Tech Mahindra

Position: Solution Designer

Location: [Location not provided]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - Technical Round:
    • Questions Asked:
      1. What type of caching strategy should be adopted?
      2. What is serverless architecture in the cloud?
      3. What are the different types of Cloud Strategies? Which one would you suggest?
    • Your Approach:
      • For the caching strategy, I discussed various caching techniques like in-memory caching, distributed caching, and their use cases based on the application requirements.
      • For serverless architecture, I explained its benefits, such as scalability and cost-efficiency, and gave examples like AWS Lambda.
      • For cloud strategies, I listed options like public, private, and hybrid clouds, and recommended a hybrid approach for flexibility and security.
    • Outcome: [Outcome of this round not provided]

Preparation Tips:

  1. Clearly explain the tech stack you have worked on.
  2. Be prepared to discuss the cloud transformation journey in any one cloud.
  3. Understand serverless architecture thoroughly.

Conclusion:
[Conclusion not provided]

4

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: I applied through a recruitment consultant and was interviewed in March 2024.

Interview Rounds:

  • Round 1 - Technical Round:
    • Questions Asked:
      1. Scenario-based Azure questions.
      2. Data warehousing questions.
    • Your Approach: I focused on explaining my experience with Azure and data warehousing, providing practical examples and solutions to the scenarios presented.
    • Outcome: The round went well, but I later learned that the company often keeps candidates as backups even after passing all rounds.

Preparation Tips:

  • Be prepared for scenario-based questions, especially around Azure and data warehousing.
  • Practice explaining your experience clearly with real-world examples.
  • Keep in mind that passing the interview doesn’t always guarantee an offer, as the company tends to keep candidates on hold.

Conclusion:
The interview process was straightforward, but the lack of immediate feedback or offer was disappointing. My advice to future candidates is to stay patient and continue exploring other opportunities even if you perform well in the interviews.

5

Company Name: Tech Mahindra

Position: Solution Designer

Location: [Not specified]

Application Process: I applied via LinkedIn and was interviewed in March 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Have you designed architecture solutions for large proposals? If so, give insights on that.
    • Your Approach: I shared my experience in designing solutions for large-scale proposals, highlighting specific projects, challenges faced, and how I addressed them. I also emphasized my ability to align solutions with client requirements and business goals.
    • Outcome: The interviewer seemed satisfied with my response, and I moved forward in the process.

Interview Preparation Tips:

  • For senior roles like Solution Architect, expect two more rounds after the initial one. Focus on showcasing your experience in solution design, presales, and communication skills. Familiarity with tools like AWS, Azure, and CList can also be beneficial.

Conclusion:
The interview was a good opportunity to discuss my expertise in solution design. I felt confident in my responses, but I could have prepared more case studies to illustrate my points better. For future candidates, I recommend thoroughly reviewing your past projects and being ready to discuss them in detail.

6

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: Applied through campus placement.

Interview Rounds:

  • Round 1 - Technical Interview:
    • Questions Asked:
      1. What was the last project you worked on, and what was your role in it?
      2. What was the most complex assignment you completed in the last four years?
    • Your Approach:
      • For the first question, I described my last project in detail, emphasizing my specific contributions and the technologies I used.
      • For the second question, I highlighted a challenging task I handled, explaining the problem, my solution, and the outcome.
    • Outcome: Passed the round successfully.

Preparation Tips:

  • Thoroughly prepare every point on your resume, as interviewers may dig deep into your experiences.
  • Be ready to elaborate on any aspect of your work, as they often build follow-up questions based on your initial answers.

Conclusion:
The interview was a great learning experience. I realized the importance of being able to articulate my contributions clearly. For future candidates, I’d advise practicing detailed explanations of your projects and roles to confidently handle such questions.

7

Company Name: Tech Mahindra

Position: Solution Designer

Location: [Location not specified]

Application Process: I applied through a recruitment consultant and was interviewed in July 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing my resume.
    • Your Approach: I ensured my resume was concise and highlighted my relevant skills and experience.
    • Outcome: I successfully cleared this round.

  • Round 2 - Technical Round:

    • Questions Asked:
      1. What is your overall approach towards Architecture?
      2. What is the difference between Solution and Enterprise Architecture?
    • Your Approach: I answered the questions by drawing from my practical experience and knowledge of architectural principles.
    • Outcome: I provided clear and concise answers, which helped me progress further in the process.

Preparation Tips:

  • Be yourself during the interview. Confidence and clarity in your responses are key.

Conclusion:
The interview process was smooth, and I felt well-prepared for the technical round. Ensuring my resume was well-structured and to the point was crucial for the initial shortlisting. For future candidates, I’d recommend focusing on understanding core architectural concepts and being confident in your responses.

8

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: I applied via a recruitment consultant and was interviewed in September 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. Explain projects on your resume.
      2. Explain how time series forecasting works.
    • Your Approach: I focused on detailing my projects, highlighting my contributions and the technologies used. For the time series forecasting question, I explained the concept and its applications, along with the algorithms commonly used.
    • Outcome: Passed this round.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Explain details of Machine Learning Techniques used.
    • Your Approach: I discussed various ML techniques I had worked with, emphasizing their practical applications and my hands-on experience.
    • Outcome: Advanced to the next round.

  • Round 3 - One-on-one Round:

    • Questions Asked:
      1. Explain your understanding of the product lifecycle.
      2. Discuss your resume experience.
    • Your Approach: I provided a structured explanation of the product lifecycle stages and linked my resume experience to demonstrate my alignment with the role.
    • Outcome: Successfully cleared this round.

Preparation Tips:

  • Focus on thoroughly understanding your resume and being able to explain every project in detail.
  • Brush up on fundamental concepts like time series forecasting and machine learning techniques.
  • Practice explaining technical concepts in a clear and concise manner.

Conclusion:
The interview process was smooth, and the questions were aligned with the role’s requirements. I felt well-prepared, but I could have spent more time refining my explanations of technical concepts. My advice to future candidates is to ensure they can articulate their experiences and knowledge clearly and confidently.

9

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: Applied through the company’s career portal.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. Solutioning on presales.
      2. Pricing and estimation.
    • Your Approach:
      • For the presales solutioning question, I discussed my experience in designing solutions for clients, focusing on scalability and cost-effectiveness.
      • For pricing and estimation, I shared my methodology for calculating project costs, including resource allocation and timeline considerations.
    • Outcome: Successfully cleared the round.

  • Round 2 - Behavioral Round:

    • Questions Asked:
      1. Future goals in mind.
      2. Value addition to the company.
    • Your Approach:
      • For future goals, I aligned my aspirations with the company’s growth trajectory, emphasizing my interest in leadership roles.
      • For value addition, I highlighted my problem-solving skills and ability to drive innovation.
    • Outcome: Advanced to the next round.

  • Round 3 - Behavioral Round:

    • Questions Asked:
      1. Future goals in mind.
      2. Value addition to the company.
    • Your Approach:
      • Repeated my earlier responses but added more depth by citing specific examples from my past projects.
    • Outcome: Received positive feedback and moved forward in the process.

Preparation Tips:

  • Brush up on presales solutioning techniques and pricing models.
  • Prepare clear and concise answers for behavioral questions, linking them to real-world experiences.
  • Research the company’s recent projects and align your responses with their business goals.

Conclusion:
The interview process was smooth, and the questions were aligned with the role’s requirements. I could have prepared more case studies to showcase my problem-solving skills. My advice to future candidates is to thoroughly understand the job description and tailor your responses accordingly.

10

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: I applied via a referral and was interviewed before April 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Pro Tip: Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, so make sure to leave the best impression.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - Technical Round:

    • Questions Asked: Based on experience.
    • Your Approach: I discussed my previous projects and how they aligned with the role.
    • Outcome: I cleared this round and moved to the next stage.

  • Round 3 - One-on-one Round:

    • Questions Asked: Questions about APIs, eTOM process.
    • Your Approach: I explained my understanding of APIs and the eTOM framework, relating it to my past work.
    • Outcome: I successfully cleared this round.

Preparation Tips:

  • Focus on your resume and ensure it highlights relevant experience.
  • Brush up on technical concepts like APIs and telecom processes (e.g., eTOM).
  • Be ready to discuss your past projects in detail.

Conclusion:
Overall, the interview process was smooth. The key was to be clear about my experience and how it fit the role. For future candidates, I’d recommend thoroughly preparing for technical discussions and ensuring your resume is concise and impactful.

11

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: Applied through a US MNC and received positive feedback from the interview panel, manager, and client manager. The process was smooth, and the package offered was competitive.

Interview Rounds:

  • Round 1 - Scenario and Problem-Based Interview:
    • Questions Asked: The interview focused on scenario and problem-based questions, particularly around project management, team dynamics, and support work. Questions also revolved around SLAs and related topics.
    • Your Approach: Answered all questions confidently and clearly, addressing each scenario with practical examples and solutions.
    • Outcome: Received positive feedback and moved forward in the process.

Preparation Tips:

  • Focus on understanding project management principles and real-world scenarios.
  • Be prepared to discuss your experience with support work, including SLAs and team collaboration.
  • Practice problem-solving and scenario-based questions to articulate your thought process effectively.

Conclusion:
The overall experience was very positive. The interview panel was professional, and the questions were relevant to the role. I felt well-prepared, and my responses were well-received. For future candidates, I’d recommend thoroughly reviewing your project management and support work experiences, as these are key areas for this role.

12

Company Name: Tech Mahindra

Position: Solution Designer

Location: [Location not specified]

Application Process: I applied through a combination of online application and referral. The initial contact was made via a phone interview, followed by a face-to-face meeting.

Interview Rounds:

  • Round 1 - Phone Interview:

    • Questions Asked:
      • Can you walk us through your previous experience relevant to this role?
      • How do you approach problem-solving in a team setting?
      • What tools or methodologies do you typically use for designing solutions?
    • Your Approach: I focused on highlighting my experience with solution design, emphasizing collaborative problem-solving and the tools I’ve used (like UML diagrams and Agile methodologies). I kept my answers concise and relevant to the role.
    • Outcome: Passed this round and was invited for the face-to-face interview.

  • Round 2 - Face-to-Face Interview:

    • Questions Asked:
      • Describe a complex project you worked on and how you designed the solution.
      • How do you handle disagreements within a team during the design phase?
      • What’s your process for ensuring the scalability of a solution?
    • Your Approach: I provided a detailed example of a past project, explaining the challenges and how I addressed them. For the teamwork question, I shared a scenario where I mediated a disagreement to reach a consensus. I also discussed my approach to scalability, focusing on modular design and future-proofing.
    • Outcome: Successfully cleared this round and received positive feedback on my problem-solving skills.

Preparation Tips:

  • Brush up on your knowledge of solution design methodologies and tools.
  • Prepare specific examples from your past projects to demonstrate your experience.
  • Practice explaining technical concepts in a clear and concise manner.

Conclusion:
Overall, the interview process was smooth and well-structured. I felt prepared, but I could have been more detailed in explaining certain technical aspects. My advice to future candidates is to thoroughly review your past projects and be ready to discuss them in depth. Also, stay calm and confident during the interview—it makes a big difference!

13

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: I applied through the company’s career portal after seeing the job posting. The process was straightforward, and I received a call for the interview rounds within a couple of weeks.

Interview Rounds:

  • Round 1 - Technical Interview:

    • Questions Asked:

      • Can you explain your experience with telecom frameworks like eTOM and OSS/BSS?
      • Have you worked with any COTS products? If yes, describe your experience.
      • How familiar are you with the fulfillment and assurance processes in telecom projects?
      • Do you have any experience with BT (British Telecom) projects?

    • Your Approach: I focused on highlighting my hands-on experience with telecom frameworks, especially eTOM and OSS/BSS. I also discussed my involvement in a project where we used a COTS product for CRM. For the fulfillment and assurance part, I explained my role in ensuring smooth project delivery. I mentioned my exposure to BT projects, which seemed to add value.

    • Outcome: I cleared this round and was called for the next technical round.

  • Round 2 - Technical Interview (Deep Dive):

    • Questions Asked:

      • Walk us through a challenging project you handled related to telecom frameworks.
      • How do you approach problem-solving in a high-pressure environment?
      • Can you explain the integration of OSS/BSS with other systems in a telecom setup?
      • What are the key challenges in CRM implementation for telecom clients?

    • Your Approach: I shared a detailed case study of a complex project I worked on, emphasizing the challenges and how I resolved them. For problem-solving, I discussed my methodology of breaking down issues into smaller tasks. I also elaborated on OSS/BSS integration and CRM challenges, drawing from my past experiences.

    • Outcome: The interviewers seemed satisfied, and I was shortlisted for the HR round.

  • Round 3 - HR Interview:

    • Questions Asked:

      • Tell us about yourself.
      • Why do you want to join Tech Mahindra?
      • How do you handle team conflicts?
      • What are your salary expectations?

    • Your Approach: I kept my introduction concise and aligned my career goals with Tech Mahindra’s vision. For the team conflict question, I shared an example of how I mediated a disagreement in a previous project. I also provided a realistic salary expectation based on industry standards.

    • Outcome: The HR round went well, and I received a positive response shortly after.

Preparation Tips:

  • Brush up on telecom frameworks like eTOM and OSS/BSS, as they are crucial for this role.
  • Be ready to discuss your projects in detail, especially those related to fulfillment, assurance, and CRM.
  • If you have BT project experience, make sure to highlight it.
  • Practice problem-solving scenarios to handle technical questions confidently.

Conclusion:
Overall, the interview process was smooth and well-structured. The technical rounds were challenging but fair, and the HR round was more about cultural fit. I would advise future candidates to focus on their project experiences and be prepared to discuss them in depth. Also, research the company well to align your answers with their expectations.

14

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: I applied through the company’s career portal after seeing the job posting. The process was straightforward, and I received a call for the interview rounds within a couple of weeks.

Interview Rounds:

  • Round 1 - Technical Interview:

    • Questions Asked:
      • Can you explain your experience with telecom frameworks like eTOM and OSS/BSS?
      • Have you worked with any COTS products? If yes, describe your experience.
      • How familiar are you with the fulfillment and assurance processes in telecom projects?
      • Do you have any experience with CRM systems in telecom?
      • Have you worked on projects related to BT (British Telecom)?
    • Your Approach: I focused on my hands-on experience with telecom frameworks, highlighting specific projects where I worked with eTOM and OSS/BSS. I also mentioned my familiarity with COTS products and how I contributed to fulfillment and assurance processes. For the CRM question, I discussed my involvement in CRM-related tasks in previous roles. I didn’t have direct BT experience, but I connected my other telecom experiences to show relevance.
    • Outcome: Cleared the round with positive feedback on my technical knowledge.

  • Round 2 - Technical Interview (Deep Dive):

    • Questions Asked:
      • Walk us through a project where you implemented eTOM or OSS/BSS. What challenges did you face?
      • How do you ensure seamless integration between different telecom systems?
      • Can you explain a scenario where you improved the fulfillment process in a project?
      • What tools or methodologies do you use for troubleshooting in telecom projects?
    • Your Approach: I provided a detailed case study of a project, emphasizing my role, the challenges (like integration issues), and how I resolved them. For the fulfillment process question, I shared a specific example where I optimized workflows. I also discussed my troubleshooting approach, mentioning tools like Wireshark and methodologies like root cause analysis.
    • Outcome: The interviewers seemed satisfied with my responses, and I advanced to the next round.

  • Round 3 - HR Interview:

    • Questions Asked:
      • Tell us about yourself.
      • Why do you want to join Tech Mahindra?
      • How do you handle work pressure?
      • What are your salary expectations?
    • Your Approach: I kept my introduction concise, focusing on my technical background and passion for telecom solutions. For the “why Tech Mahindra” question, I highlighted the company’s reputation in the telecom domain. I shared an example of handling work pressure from a previous project. For salary, I gave a range based on industry standards.
    • Outcome: The HR round was smooth, and I received a positive response.

Preparation Tips:

  • Brush up on telecom frameworks like eTOM, OSS/BSS, and COTS products.
  • Prepare detailed examples from past projects, especially those related to fulfillment, assurance, and CRM.
  • Practice explaining technical concepts in a clear and structured manner.
  • Research the company’s work in the telecom domain to align your answers.

Conclusion:
Overall, the interview process was well-structured and focused on practical experience. I felt confident because I had prepared thoroughly for the technical aspects. If I could do anything differently, I’d spend more time researching Tech Mahindra’s specific projects to tailor my answers better. My advice to future candidates is to emphasize hands-on experience and be ready to discuss real-world scenarios in detail.

15

Company Name: Tech Mahindra

Position: Solution Designer

Location: [Location not specified]

Application Process: Applied through the company’s career portal. The process involved submitting a resume and undergoing a preliminary screening based on experience and skills relevant to the role.

Interview Rounds:

  • Round 1 - Technical Interview:

  • Questions Asked:

    • Can you explain your experience with telecom frameworks like eTOM and OSS/BSS?
    • Have you worked with COTS products? If yes, describe your experience.
    • How would you handle fulfillment and assurance in a telecom project?
    • Any experience with CRM systems in telecom?

  • Your Approach:

    • Focused on highlighting my hands-on experience with eTOM and OSS/BSS frameworks.
    • Provided specific examples of COTS products I’ve worked with.
    • Explained my understanding of fulfillment and assurance processes, linking them to past projects.
    • Mentioned my exposure to CRM systems, though not extensive.

  • Outcome: Cleared the round successfully.

  • Round 2 - Technical Interview (Deep Dive):

  • Questions Asked:

    • Describe a project where you implemented eTOM framework.
    • How do you ensure seamless integration between OSS and BSS systems?
    • What challenges have you faced with COTS products, and how did you resolve them?
    • Any experience with British Telecom (BT) projects?

  • Your Approach:

    • Detailed a specific project where eTOM was applied, emphasizing my role and outcomes.
    • Discussed integration strategies and tools used in past projects.
    • Shared a real-world challenge with COTS products and the solution implemented.
    • Admitted no direct BT experience but highlighted transferable skills.

  • Outcome: Advanced to the HR round.

  • Round 3 - HR Interview:

  • Questions Asked:

    • Tell us about yourself.
    • Why do you want to join Tech Mahindra?
    • What are your salary expectations?
    • How do you handle work pressure?

  • Your Approach:

    • Gave a concise professional summary, aligning my skills with the role.
    • Expressed enthusiasm for the company’s work in telecom and growth opportunities.
    • Provided a realistic salary range based on research.
    • Shared examples of managing pressure in previous roles.

  • Outcome: Received positive feedback and moved forward in the process.

Preparation Tips:

  • Brush up on telecom frameworks like eTOM, OSS/BSS, and COTS products.
  • Review your project experiences thoroughly, especially those related to fulfillment, assurance, and CRM.
  • Prepare to discuss challenges and solutions in detail.
  • If you have BT experience, highlight it as it’s an added advantage.

Conclusion:
The interview process was smooth and focused on practical experience. I felt well-prepared for the technical rounds but realized I could have researched more about BT projects. My advice is to thoroughly understand your past projects and be ready to discuss them in detail. Also, aligning your answers with the company’s domain (telecom) helps a lot.

16

Company Name: Tech Mahindra

Position: Solution Designer

Application Process: Applied through the company’s career portal. The process was straightforward, and I received a call for the interview rounds after my profile was shortlisted.

Interview Rounds:

  • Round 1 - Technical Interview:

  • Questions Asked:

    • Can you explain your experience with telecom frameworks like eTOM and OSS/BSS?
    • Have you worked with COTS products? If yes, describe your experience.
    • How familiar are you with the fulfillment and assurance processes in telecom projects?
    • Do you have any experience with CRM systems in the telecom domain?

  • Your Approach: I focused on highlighting my hands-on experience with eTOM and OSS/BSS frameworks, emphasizing specific projects where I applied these. For COTS products, I mentioned the ones I had worked with and how they were integrated into the solutions. I also elaborated on my understanding of fulfillment and assurance, linking it to real-world scenarios.

  • Outcome: Cleared this round successfully.

  • Round 2 - Technical Interview (Project-Based):

  • Questions Asked:

    • Walk us through a telecom project you worked on, focusing on your role as a Solution Designer.
    • How did you handle challenges related to CRM integration in your project?
    • Can you discuss any BT (British Telecom) experience you have, if applicable?

  • Your Approach: I provided a detailed overview of a recent telecom project, explaining my contributions as a Solution Designer. For CRM integration challenges, I discussed the problem-solving steps I took and the outcomes. Since I had some BT experience, I highlighted it as an added advantage.

  • Outcome: Cleared this round as well.

  • Round 3 - HR Interview:

  • Questions Asked:

    • Tell us about yourself.
    • Why do you want to join Tech Mahindra?
    • What are your salary expectations?

  • Your Approach: I kept my introduction concise and relevant to the role. For the “why Tech Mahindra” question, I mentioned the company’s reputation in the telecom domain and my alignment with its values. I was honest about my salary expectations, ensuring they were realistic.

  • Outcome: Cleared the HR round and received the offer.

Preparation Tips:

  • Brush up on telecom frameworks like eTOM and OSS/BSS, as they are frequently discussed.
  • Be ready to discuss your projects in detail, especially those related to fulfillment, assurance, and CRM.
  • If you have BT experience, make sure to highlight it.
  • Practice explaining your role and contributions clearly, as project-based questions are common.

Conclusion:
Overall, the interview process was smooth and focused on my technical expertise and project experience. I felt well-prepared, but I could have spent more time refining my answers for the HR round. My advice to future candidates is to thoroughly understand the telecom frameworks and be ready to discuss your projects in depth.