TATA CONSULTANCY SERVICES (TCS) Technical Support Executive Interview Questions & Experience Guide

Interview Preparation
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TATA CONSULTANCY SERVICES (TCS) Technical Support Executive Interview Questions & Experience Guide

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Application Process: I applied via a referral and was interviewed before August 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: N/A (Resume screening round)
    • Your Approach: Ensured my resume was properly aligned and formatted to make it easy for the recruiter to read.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Aptitude Test:

    • Questions Asked: Questions on terms like TCP/IP, Internet troubleshooting, etc.
    • Your Approach: Reviewed basic networking concepts and troubleshooting techniques beforehand.
    • Outcome: Cleared the aptitude test.

  • Round 3 - One-on-one Round:

    • Questions Asked: Questions on terms like WAN, TCP/IP, etc.
    • Your Approach: Answered confidently, drawing from my prior knowledge and experience in troubleshooting.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Prior troubleshooting experience is highly valued. Make sure to brush up on basic networking concepts like TCP/IP, WAN, and troubleshooting techniques.

Conclusion:
Overall, the interview process was smooth, and my preparation paid off. I would advise future candidates to focus on networking fundamentals and ensure their resume is well-structured to pass the initial screening.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Location: [Location not specified]

Application Process: I applied via the company website and was interviewed in June 2023.

Interview Rounds:

  • Round 1 - Technical Round:
    • Questions Asked:
      1. Write the code to find the length of a string without using the string functions.
      2. How will you print the address of a variable without using a pointer?
    • Your Approach: For the first question, I iterated through the string manually until I encountered the null character to count the length. For the second question, I used the address-of operator (&) to print the address directly.
    • Outcome: [Result not specified]

Preparation Tips:

  • Focus on basic programming concepts, especially in C or C++, as the questions were language-specific.
  • Practice coding problems that require manual implementations of standard functions.
  • Brush up on pointer concepts and memory addressing.

Conclusion:
The interview was straightforward but tested fundamental programming skills. I realized the importance of understanding core concepts rather than relying on built-in functions. For future candidates, I’d recommend practicing manual implementations of common functions and revisiting pointer basics.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Location: [Not specified]

Application Process: I applied for this role through a job fair in February 2024.

Interview Rounds:

  • Round 1 - Aptitude Test:
    • Questions Asked: The test consisted of 60 questions to be answered in 20 minutes. The topics covered troubleshooting, Active Directory, administration, Agile, business applications, cloud, firewall, and focus-related questions.
    • Your Approach: I focused on answering the questions I was confident about first and then tackled the more challenging ones. Time management was key due to the tight timeframe.
    • Outcome: I successfully cleared this round.

Preparation Tips:

  • Practice aptitude tests under timed conditions to improve speed and accuracy.
  • Brush up on technical skills like troubleshooting, Active Directory, and cloud concepts.
  • Stay calm and manage time effectively during the test.

Conclusion:
Overall, the experience was smooth, and the aptitude test was challenging but manageable with proper preparation. For future candidates, I’d recommend practicing similar tests and ensuring a strong grasp of the technical topics mentioned.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Location: [Not specified]

Application Process: I applied via a walk-in interview in March 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: N/A (Resume screening)

  • Your Approach: Ensured my resume was concise and relevant to the role, avoiding unnecessary personal details.

  • Outcome: My resume was shortlisted for the next round.

  • Round 2 - HR Round:

  • Questions Asked: “Self introduction.”

  • Your Approach: Prepared a brief and professional introduction highlighting my skills and experience.

  • Outcome: Successfully cleared the HR round.

  • Round 3 - Aptitude Test:

  • Questions Asked: Grammar test (described as very easy).

  • Your Approach: Stayed calm and focused during the test.

  • Outcome: Passed the aptitude test.

  • Round 4 - One-on-one Round:

  • **Questions Asked": “Self intro” and “Previous experience.”

  • Your Approach: Expanded on my introduction and discussed my past roles in detail.

  • Outcome: Cleared the final round.

Preparation Tips:

  • Focus on creating a clean and professional resume.
  • Practice a concise self-introduction.
  • Brush up on basic grammar and aptitude skills.

Conclusion:
Overall, the interview process was straightforward. The key was to present myself confidently and clearly. I could have prepared more thoroughly for the grammar test, but the experience was positive. For future candidates, I’d recommend practicing common interview questions and ensuring your resume is tailored to the role.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Location: [Not specified]

Application Process: I applied for this role through Naukri.com and was interviewed in September 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The first round involved a resume screening process.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - One-on-One Round:

    • Questions Asked:
      1. Introduction about yourself.
      2. Technical questions related to the role.
    • Your Approach: I kept my introduction concise and focused on my relevant skills and experience. For the technical questions, I answered based on my knowledge and practical experience.
    • Outcome: I successfully cleared this round.

  • Round 3 - Aptitude Test:

    • Details: This round included aptitude, reasoning, scenario-based problems, vocabulary, and skill assessments.
    • Outcome: I performed well and moved forward in the process.

Preparation Tips:

  • Keep your resume crisp and to the point. Recruiters often spend only a few seconds reviewing it.
  • Brush up on technical knowledge relevant to the role.
  • Practice aptitude and reasoning questions to improve speed and accuracy.

Conclusion:
Overall, the interview process was smooth and well-structured. I focused on presenting my skills clearly and confidently, which helped me perform well. For future candidates, I recommend thorough preparation for both technical and aptitude rounds to ensure success.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Application Process: Applied through campus placement.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: None (resume-based shortlisting).

  • Your Approach: Ensured my resume was concise and highlighted relevant skills and experiences.

  • Outcome: Passed to the next round.

  • Round 2 - Aptitude Test:

  • Questions Asked: Basic reasoning questions.

  • Your Approach: Focused on logical reasoning and time management.

  • Outcome: Cleared the aptitude test.

  • Round 3 - Coding Test:

  • Questions Asked: One easy and one moderate coding problem.

  • Your Approach: Prioritized solving the easy problem first to ensure completion.

  • Outcome: Successfully cleared the coding round.

  • Round 4 - Technical Round:

  • Questions Asked: Questions were based on my resume (e.g., projects, skills).

  • Your Approach: Prepared thoroughly on topics mentioned in my resume and practiced explaining them clearly.

  • Outcome: Cleared the technical round.

Preparation Tips:

  • Keep your resume crisp and relevant.
  • Practice basic reasoning and coding problems.
  • Be prepared to discuss anything mentioned in your resume in detail.

Conclusion:
Overall, the interview process was smooth. I could have practiced more coding problems to feel more confident. My advice to future candidates is to focus on resume preparation and practice reasoning and coding thoroughly.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Location: [Not specified]

Application Process: I applied for the position through Naukri.com and was interviewed in October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: My resume was shortlisted for further rounds.
    • Outcome: Passed

  • Round 2 - Aptitude Test:

    • Questions Asked: Aptitude questions focused on analytical reasoning.
    • Outcome: Passed

  • Round 3 - Group Discussion:

    • Details: We were given a basic topic, and each candidate had to speak for 3 to 4 minutes.
    • Outcome: Passed

  • Round 4 - Technical Round:

    • Questions Asked:
      1. Explain OOPs concepts and cloud computing.
      2. Basic questions about location and salary expectations.
    • Outcome: Passed

Preparation Tips:

  • Focus on OOPs concepts and exception handling.
  • Practice speaking on general topics for the group discussion round.
  • Brush up on analytical reasoning for the aptitude test.

Conclusion:
Overall, the interview process was smooth and well-structured. The technical round was the most challenging, but preparing thoroughly for OOPs concepts helped me clear it. For future candidates, I’d recommend practicing aptitude tests and group discussions, as they are crucial for clearing the initial rounds.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Application Process: I applied through the company’s website and was interviewed before October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: N/A (Resume screening round)

  • Your Approach: Ensured my resume was well-formatted and aligned properly to make it easy for the recruiter to read.

  • Outcome: Cleared the round.

  • Round 2 - Aptitude Test:

  • Questions Asked: Aptitude, Reasoning, and English questions.

  • Your Approach: Practiced aptitude and reasoning questions beforehand and brushed up on English grammar.

  • Outcome: Cleared the round.

  • Round 3 - HR Round:

  • Questions Asked: Self-introduction and questions about the company.

  • Your Approach: Prepared a concise self-introduction and researched TCS to answer questions about the company.

  • Outcome: Cleared the round.

  • Round 4 - Technical Round:

  • Questions Asked: Overview of my resume and details about the project I mentioned. Questions about my intermediate/main subjects.

  • Your Approach: Reviewed my resume thoroughly and prepared to discuss my project and academic background in detail.

  • Outcome: Cleared the round.

  • Round 5 - Telephonic Call Round:

  • Questions Asked: “Why do you want to join TCS?”

  • Your Approach: Highlighted my interest in the role and how my skills align with TCS’s values and expectations.

  • Outcome: Cleared the round.

Preparation Tips:

  • Focus on aptitude, reasoning, and English for the initial rounds.
  • Research the company thoroughly for HR and telephonic rounds.
  • Be prepared to discuss your resume, projects, and academic background in detail for the technical round.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. I could have practiced more aptitude questions to feel even more confident. My advice to future candidates is to focus on all-round preparation, from aptitude to technical and HR rounds, and to stay calm and composed during the interviews.

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Company Name: TATA CONSULTANCY SERVICES (TCS)

Position: Technical Support Executive

Application Process: I applied via a referral and was interviewed in March 2024.

Interview Rounds:

  • Round 1 - Technical Round:
    • Questions Asked:
      1. Storage migration
      2. New node addition
      3. Storage upgrade
      4. Smart pool isilon
    • Your Approach: I focused on explaining the concepts clearly and providing practical examples where applicable. For storage-related questions, I highlighted my hands-on experience with similar tasks.
    • Outcome: The round went well, and I was able to answer all the questions confidently.

Preparation Tips:

  • Brush up on storage management concepts, including migration, upgrades, and node additions.
  • Practice explaining technical processes in a simple and structured manner.
  • Review real-world scenarios related to storage solutions like Isilon.

Conclusion:
Overall, the interview was a great learning experience. I felt prepared, but I could have practiced more real-world case studies to enhance my answers. For future candidates, I’d recommend focusing on practical knowledge and clear communication.