Interview questions for Tata AIG General Insurance Company Limited Relationship Manager
Hi everyone, this topic is for sharing Preparation guidelines and interview experience for Tata AIG General Insurance Company Limited Relationship Manager
The Relationship Manager at Tata AIG General Insurance Company Limited involves a multi-stage assessment and interview process, designed to evaluate both technical skills and business proficiency. Below is a summary of the process and key points from the interviews you provided:
Interview Rounds:
Resume Shortlist Round
Description: Resume-based screening. Emphasis on a crisp resume highlighting relevant sales experience, insurance exposure, and tools proficiency.
One-on-one Round (Technical/Sales Discussion)
Description: Focus on sales fundamentals such as market mapping, product knowledge, basics of general insurance, and comfort with Excel and PowerPoint. Discussion may extend to channel experience (branch banking/banca, OEM, retail), compliance, client servicing, new business development, and upselling.
HR Round
Description: Standard HR questions covering introduction, education, prior experience, and salary expectations. In some cases, queries about internal references may be asked.
Interview Preparation Tips:
Be confident and honest; avoid misrepresentation.
Maintain professional dress code and positive body language.
Research Tata AIG and its product portfolio thoroughly.
Strengthen sales fundamentals: market mapping, product knowledge, and basics of general insurance.
Brush up on Excel (PivotTables, lookups, SUMIFS, charts) and PowerPoint for reporting and client presentations.
Revise practical scenarios in: Branch Banking/Banca Sales, Compliance, OEM partnerships (e.g., motor insurance), New Business Development, Retail Sales, Client Servicing, and Upselling.
Keep your resume crisp and role-aligned to improve shortlisting odds.
Technical/Domain (Sales and General Insurance)
Explain how you would perform market mapping for your territory. How do you identify and prioritize prospects?
What is your understanding of Tata AIG’s general insurance offerings relevant to this role? Which products have you sold previously?
What are the key basics of general insurance a Relationship Manager must know? (e.g., underwriting basics, premium calculation, IDV/Sum Insured, NCB, claim ratios, endorsements, add-ons/riders)
How do you ensure compliance and avoid mis-selling in insurance sales?
How do you approach new business development and build a healthy pipeline?
Which sales KPIs do you track and how have you met or exceeded your targets?
Describe your experience with retail insurance sales and customer acquisition.
How do you manage client servicing, renewals, and claim coordination to drive retention?
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: Walk-in interview in March 2021.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked:
Previous company and work experience.
Working experience and how to adapt to the new role.
“I have experience as off-role for still 2 years, and I am excited to work with new opportunities and new challenges with new people.”
Your Approach: I focused on highlighting my relevant experience and enthusiasm for the new role, emphasizing my adaptability and eagerness to take on challenges.
Outcome: [Not specified, but the questions were straightforward.]
Preparation Tips:
The interview questions were not overly tough, so focus on presenting your experience clearly and confidently.
Conclusion:
The interview was a good experience with straightforward questions. Being prepared to discuss your past work and how it aligns with the new role is key. For future candidates, just stay confident and articulate your enthusiasm for the opportunity.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: (Not specified)
Application Process: I applied through a recruitment consultant and was interviewed before December 2020.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked:
Tell me about yourself.
What are your strengths?
What are your weaknesses?
Your Approach: I kept my answers concise and honest, focusing on my relevant skills and experiences. For weaknesses, I mentioned areas I was actively working to improve.
Outcome: The round went well, and I received positive feedback.
Preparation Tips:
Be brief and authentic during the interview. Avoid lying and present yourself genuinely.
Conclusion:
Overall, the interview was straightforward, and the HR round was conversational. Being honest and concise worked in my favor. For future candidates, I’d advise staying true to yourself and preparing to articulate your strengths and weaknesses clearly.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: I applied through a recruitment consultant and was interviewed in July 2020.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked:
What do you do in your daily work?
What can you contribute to our organization?
Your Approach: I answered honestly about my daily responsibilities and highlighted how my skills align with the company’s goals.
Outcome: The round went well, and I received positive feedback.
Preparation Tips:
Stay composed and confident during the interview.
Clearly express your attitude and how you can add value to the organization.
Conclusion:
The interview was a great learning experience. I realized the importance of being articulate about my contributions and staying calm under pressure. For future candidates, I’d advise focusing on how your skills can benefit the company and practicing clear communication.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Application Process: I applied via a referral and was interviewed before April 2021.
Interview Rounds:
Round 1 - One-on-one Round:
Questions Asked:
Product knowledge, sales figures in the current organization, technical questions, and ratings received.
Questions related to my current company work profile and the role I would be working in.
Your Approach: I focused on being confident and honest in my responses, ensuring I highlighted my experience and skills relevant to the role.
Outcome: The round went well, and I was able to provide clear and concise answers.
Preparation Tips:
Be confident and honest with your answers.
Brush up on product knowledge and sales figures from your current or previous roles.
Understand the role thoroughly and align your experience with its requirements.
Conclusion:
Overall, the interview was a good experience. Being prepared with my work details and staying confident helped me perform well. For future candidates, I’d advise focusing on your current role’s specifics and how they relate to the position you’re applying for.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: I applied via a walk-in interview in August 2020.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked:
Self-introduction.
Jam round and some questions about the role.
“Why do you need this job?”
Your Approach: I focused on presenting myself confidently and clearly during the self-introduction. For the jam round, I tried to articulate my thoughts coherently and answered the role-related questions based on my understanding of the job. For the “Why do you need this job?” question, I highlighted my interest in the insurance sector and how this role aligns with my career goals.
Outcome: I successfully cleared this round.
Preparation Tips:
Focus on introducing yourself clearly and confidently.
Be prepared to answer basic HR questions and articulate your interest in the role.
Conclusion:
Overall, the interview was straightforward, and the HR round was more about gauging my communication skills and motivation for the role. I would advise future candidates to prepare a concise self-introduction and be ready to explain why they are interested in the position.
Your Approach: Ensured my resume was concise and highlighted relevant skills and experience.
Outcome: Successfully shortlisted for the next round.
Round 2 - HR Round:
Questions Asked:
What is your work experience?
What is your location?
Your Approach: Answered honestly and confidently, focusing on my relevant experience and willingness to relocate if required.
Outcome: Cleared the HR round.
Preparation Tips:
Keep your resume crisp and to the point. Recruiters often skim resumes quickly, so make sure yours stands out.
Be prepared to answer basic HR questions about your experience and location.
Conclusion:
Overall, the interview process was straightforward. The key was having a well-prepared resume and being clear and confident in my responses during the HR round. For future candidates, I’d recommend practicing common HR questions and ensuring your resume is tailored to the role.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: [Not specified]
Interview Rounds:
Round 1 - HR Interview:
Questions Asked:
Tell me about yourself.
Previous experience.
Family background (Important One).
How you suit the current job role.
How your hobbies and interests suit the company’s objectives.
Your Approach: I focused on presenting a clear and concise introduction, highlighting my relevant experience, and aligning my personal background and interests with the company’s goals. I ensured I was confident and articulate in my responses.
Outcome: [Not specified]
Preparation Tips:
Be confident and maintain eye contact during the interview.
Clearly define yourself and speak only about topics you can handle reverse questions on.
Align your skills and interests with the company’s objectives.
Conclusion:
The interview was a great learning experience. I realized the importance of confidence and clarity in communication. For future candidates, I would advise thoroughly researching the company and practicing how to align personal strengths with the role’s requirements.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: Applied via campus placement in September 2021.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked: About my daily routine and willingness to travel.
Your Approach: Shared details about my daily activities and expressed my enthusiasm for travelling.
Outcome: Successfully cleared this round.
Round 2 - Group Discussion:
Questions Asked: [Details not provided]
Your Approach: [Details not provided]
Outcome: [Details not provided]
Round 3 - Aptitude Test:
Questions Asked: [Details not provided]
Your Approach: [Details not provided]
Outcome: [Details not provided]
Round 4 - Final Interview:
Questions Asked: [Details not provided]
Your Approach: [Details not provided]
Outcome: [Details not provided]
Preparation Tips:
Be prepared to discuss your daily routine in detail.
Highlight your willingness and ability to travel, as the role involves extensive travelling.
Conclusion:
The interview process was straightforward, with a focus on assessing my suitability for a role that requires travel. Being honest about my daily routine and expressing my love for travelling helped me stand out. For future candidates, I recommend being clear about your willingness to travel and showcasing how your daily habits align with the job requirements.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: Pune
Application Process: Applied via campus placement at ICFAI Business School, Pune, and was interviewed before January 2023.
Interview Rounds:
Round 1 - Aptitude Test:
Questions Asked: Basic maths, English, and logical reasoning questions.
Your Approach: Focused on solving the questions accurately and efficiently.
Outcome: Cleared the round successfully.
Round 2 - Group Discussion:
Questions Asked: Topics to test patience and opinions.
Your Approach: Actively participated, listened to others, and presented my viewpoints clearly.
Outcome: Performed well and moved to the next round.
Round 3 - One-on-one Round:
Questions Asked: About past experiences and thoughts on future growth.
Your Approach: Answered honestly, highlighting relevant experiences and aligning my goals with the company’s growth.
Outcome: The interview went well, and I received positive feedback.
Preparation Tips:
Be honest in your responses during the interview.
Brush up on basic maths, English, and logical reasoning for the aptitude test.
Practice group discussions to improve communication and teamwork skills.
Conclusion:
Overall, the interview process was smooth and well-structured. Being honest and prepared helped me perform well. For future candidates, I recommend staying calm, being yourself, and thoroughly preparing for each round.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Application Process: I was approached by the company directly and interviewed before December 2022.
Interview Rounds:
Round 1 - Resume Shortlist:
Details: The first round involved a resume review. Proper alignment and formatting of the resume were crucial to make a good impression.
Outcome: My resume was shortlisted for the next round.
Round 2 - Aptitude Test:
Details: This round consisted of multiple-choice questions to assess general aptitude.
Outcome: I cleared the aptitude test and moved to the next stage.
Round 3 - One-on-One Interview:
Questions Asked:
Questions about product knowledge.
Discussion about my past work experience.
Your Approach: I focused on highlighting my relevant experience and demonstrated my understanding of the insurance products.
Outcome: The interview went well, and I received positive feedback.
Preparation Tips:
Ensure your resume is well-formatted and highlights relevant experience.
Brush up on general aptitude topics for the test.
Be prepared to discuss your past work experience in detail and how it aligns with the role.
Conclusion:
Overall, the interview process was smooth and well-structured. I felt prepared, but I could have researched more about Tata AIG’s specific products to answer more confidently. For future candidates, I recommend thorough preparation on both general aptitude and company-specific knowledge.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Application Process: The application process involved two interview rounds: an Aptitude Test and a One-on-One Round. The details of each round are described below.
Interview Rounds:
Round 1 - Aptitude Test:
Questions Asked: The test included general aptitude questions to assess analytical and problem-solving skills.
Your Approach: I focused on solving the questions systematically and managing my time efficiently to cover all sections.
Outcome: I successfully cleared this round and proceeded to the next stage.
Round 2 - One-on-One Round:
Questions Asked:
About your skills and how you manage work under pressure.
Why should we hire you? What do you know about the company and its turnovers?
Your Approach: For the first question, I highlighted my ability to stay calm and prioritize tasks under pressure. For the second question, I researched the company beforehand and emphasized my alignment with their values and goals.
Outcome: The interviewer seemed satisfied with my responses, and I felt confident about my performance.
Preparation Tips:
Confidence and knowledge are key. Make sure to research the company thoroughly and be prepared to discuss your skills and how they align with the role.
Practice aptitude questions to improve speed and accuracy.
Conclusion:
Overall, the interview experience was positive. I felt well-prepared, and my research about the company paid off. For future candidates, I’d recommend focusing on building confidence and understanding the company’s background to answer questions effectively.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: [Not specified]
Interview Rounds:
Round 1 - One-on-One Interview:
Questions Asked:
“What are your qualifications and communication skills?”
Your Approach:
I highlighted my educational background and relevant certifications. For communication skills, I shared examples of how I effectively communicated in previous roles or projects.
Outcome:
[Result not specified]
Preparation Tips:
Focus on clearly articulating your qualifications and experiences.
Practice answering questions about communication skills with real-life examples.
Brush up on general insurance industry knowledge, as it might be relevant for the role.
Conclusion:
The interview was straightforward, with a focus on assessing my qualifications and communication abilities. It would have been helpful to prepare more about the company’s products and services to align my answers better with their expectations. Future candidates should ensure they are well-versed in both their own background and the company’s operations.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: I applied through campus placement and was interviewed before January 2022.
Interview Rounds:
Round 1 - Resume Shortlist Round:
Questions Asked: N/A (Resume screening)
Your Approach: Ensured my resume was concise and highlighted relevant skills and experiences.
Outcome: Successfully shortlisted for the next round.
Round 2 - Group Discussion Round:
Questions Asked: We were asked to share our views on online education during COVID times. The discussion was conducted online with 5-7 participants in a batch.
Your Approach: Actively participated, shared balanced views, and listened to others while maintaining clarity and confidence.
Outcome: Cleared the group discussion round.
Round 3 - One-on-one Round:
Questions Asked:
“You are doing an MBA in HR; why have you applied for a job in sales?”
“Why Tata AIG? What is so special about the organization?”
“What are the seven ‘S’ of marketing?”
“Tell me about yourself, something not mentioned in your resume.”
Your Approach: Answered honestly, linked my HR background to sales skills, and researched Tata AIG to answer the second question. For the seven ‘S’ of marketing, I recalled and explained them clearly.
Outcome: Successfully cleared the round.
Preparation Tips:
Stay true to yourself and avoid hiding anything.
If you’re not comfortable with English, focus on maintaining the flow of conversation without fumbling. Confidence and honesty are key.
Conclusion:
Overall, the interview process was smooth and well-structured. Being honest and confident helped me navigate the rounds effectively. For future candidates, I’d advise thorough research about the company and role, as well as practicing clear and concise communication.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Application Process: The application process was straightforward. I applied through the company’s career portal, and after a short screening, I was invited for an interview.
Interview Rounds:
Round 1 - Resume-Based Interview:
Questions Asked: The interviewer asked questions primarily about my resume, focusing on my past experiences and how they relate to the role of a Relationship Manager. They also inquired about my understanding of the insurance industry and customer relationship management.
Your Approach: I ensured my resume was up-to-date and highlighted relevant experiences. I also brushed up on basic insurance concepts and prepared to discuss my past roles in detail.
Outcome: I passed this round and moved forward in the process.
Round 2 - HR Discussion:
Questions Asked: This round was more conversational, with questions about my career goals, why I wanted to join Tata AIG, and how I handle customer interactions.
Your Approach: I kept my answers honest and aligned them with the company’s values and the role’s requirements. I also shared examples of how I’ve managed customer relationships in the past.
Outcome: The discussion went well, and I received positive feedback.
Preparation Tips:
Make sure your resume is clear and highlights relevant experiences.
Brush up on basic insurance terms and customer relationship management techniques.
Be prepared to discuss your past roles and how they relate to the position.
Conclusion:
The interview process was smooth and focused on understanding my fit for the role. I found it helpful to prepare by reviewing my resume and researching the company. For future candidates, I’d recommend being confident and ready to discuss your experiences in detail.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: [Not specified]
Interview Rounds:
Round 1 - Aptitude Test:
Questions Asked: General aptitude questions
Your Approach: Prepared by practicing aptitude questions beforehand.
Outcome: Cleared the round successfully.
Round 2 - One-on-One Interview:
Questions Asked:
Face-to-face interview experience.
Balancing career, family, and job.
How the profile relates to the job.
Experience in handling team members.
Starting a new job and adapting to it.
Your Approach: Answered honestly, focusing on relevant experiences and skills.
Outcome: [Not specified]
Preparation Tips:
Practice aptitude tests thoroughly.
Be honest and confident during the interview.
Thank the HR for the opportunity.
Conclusion:
The interview process was smooth, and the questions were straightforward. Preparing well for the aptitude test and being genuine in the interview helped. Future candidates should focus on their communication skills and relevant experiences.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Not specified]
Application Process: [Not specified]
Interview Rounds:
Round 1 - Interview:
Questions Asked: The questions varied depending on the interviewer’s mood. Some candidates faced minimal questioning, while others, like me, encountered a more challenging set of questions.
Your Approach: I tried to stay calm and composed, focusing on showcasing my communication skills and understanding of the role.
Outcome: The round was tricky, but I managed to navigate through it.
Preparation Tips:
Be prepared for variability in the interview process—some rounds may be straightforward, while others could be more intense.
Focus on improving your communication and interpersonal skills, as these are crucial for a Relationship Manager role.
Conclusion:
Overall, the experience was a mix of unpredictability and learning. While some parts were challenging, it was a good opportunity to understand the dynamics of the interview process at Tata AIG. My advice to future candidates would be to stay adaptable and confident, regardless of the interviewer’s approach.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Application Process: The application was likely submitted through a job portal or referral, though specific details were not provided.
Interview Rounds:
Round 1 - HR Round:
Questions Asked:
Self-introduction
Work experience
Family background
Expected salary package
Your Approach: I focused on presenting my professional background clearly and confidently, ensuring I highlighted relevant experience. I also researched the company beforehand to align my expectations with their offerings.
Outcome: Successfully cleared the round.
Round 2 - One-on-One Round:
Questions Asked:
Self-introduction
Previous working experience
Testing product knowledge
Your Approach: I reiterated my experience and demonstrated my understanding of insurance products, linking my past roles to the responsibilities of a Relationship Manager.
Outcome: Cleared this round as well.
Preparation Tips:
Research the company thoroughly to understand its products and values.
Be confident and straightforward in your answers.
Prepare to discuss your previous work experience in detail, especially if it relates to sales or insurance.
Conclusion:
The interview process was straightforward, with a focus on assessing my experience and fit for the role. Being well-prepared about the company and confident in my responses helped me succeed. For future candidates, I’d advise practicing your introduction and brushing up on product knowledge to make a strong impression.
Company Name: Tata AIG General Insurance Company Limited
Position: Relationship Manager
Location: [Location not specified]
Application Process: [Application process details not provided]
Interview Rounds:
Round 1 - Resume Shortlist Round:
Questions Asked: N/A (Resume-based shortlisting)
Your Approach: Ensured my resume was crisp and highlighted relevant skills and experiences.
Outcome: Shortlisted for the next round.
Round 2 - One-on-one Round:
Questions Asked:
Sales is all about Market mapping, Product knowledge, Technical knowledge like Excel, PowerPoint, etc., and Basics of insurance.
Your Approach: Focused on demonstrating my understanding of sales dynamics, market mapping, and technical skills. Also, highlighted my knowledge of insurance basics.
Outcome: Successfully cleared the round.
Round 3 - HR Round:
Questions Asked:
Tell me about yourself.
Educational background.
Previous work experience.
Salary expectation.
Your Approach: Provided a concise introduction, detailed my educational and professional journey, and gave a realistic salary expectation based on industry standards.
Outcome: Cleared the HR round.
Preparation Tips:
Be confident during the interview.
Avoid lying about any details.
Pay attention to dress code and body language.
Research the company and its products thoroughly.
Conclusion:
Overall, the interview process was smooth and well-structured. Being honest and well-prepared helped me navigate the rounds successfully. For future candidates, I’d recommend focusing on sales fundamentals, technical skills, and company-specific knowledge to ace the interview.