ICICI Lombard Relationship Manager Interview Questions & Experience Guide

Interview Preparation
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ICICI Lombard Relationship Manager Interview Questions & Experience Guide

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Company Name: ICICI Lombard

Position: Relationship Manager

Application Process: Approached by the company and interviewed in July 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Tell me about yourself.
      2. What is your previous job experience?
      3. Why do you want to join health insurance?
      4. Tell me about your family.
      5. Why do you want to leave your current job?
    • Your Approach: I answered confidently, focusing on my relevant experience and enthusiasm for the health insurance sector. I avoided speaking negatively about my previous job.
    • Outcome: Successfully cleared the round.

Preparation Tips:

  • Be confident in your responses.
  • Avoid speaking negatively about your previous job or employer.
  • Highlight your relevant skills and experience clearly.

Conclusion:
The interview was straightforward, and the key was to stay confident and positive. Preparing answers to common questions in advance helped me articulate my thoughts clearly. For future candidates, focus on your strengths and align them with the role’s requirements.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: [Location not specified]

Application Process: I applied via a referral and was interviewed before April 2021.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. What are your salary expectations?
      2. What is your family background?
      3. Why are you looking for a change?
    • Your Approach: I answered honestly and aligned my salary expectations with industry standards. For the family background question, I kept it brief and professional. For the change question, I highlighted my career growth aspirations.
    • Outcome: [Result not specified]

Preparation Tips:

  • Prepare to talk about yourself concisely.
  • Be ready to discuss your previous company’s targets versus achievements.
  • Focus on skills like territory sales management, business development, and motor insurance knowledge.

Conclusion:
The interview was straightforward, with a focus on personal and professional background. Being honest and prepared about your career goals and expectations is key. For future candidates, ensure you can articulate your experience and aspirations clearly.

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Company Name: ICICI Lombard

Position: Relationship Manager

Application Process: I applied for the position through an online job portal. The process was straightforward, and I received a call for the interview shortly after submitting my application.

Interview Rounds:

  • Round 1 - One-on-One Interview:
    • Questions Asked:
      1. Where did you get information about the job?
      2. Tell me something about yourself.
    • Your Approach:
      • For the first question, I mentioned the job portal where I found the listing and also highlighted how the role aligned with my career goals.
      • For the second question, I gave a concise overview of my professional background, key skills, and why I was interested in the role.
    • Outcome: The interviewer seemed satisfied with my responses, and I moved forward in the process.

Preparation Tips:

  • Be confident during the interview. Confidence helps in articulating your thoughts clearly and leaves a positive impression.
  • Prepare a brief and impactful introduction about yourself, focusing on relevant skills and experiences.

Conclusion:
Overall, the interview experience was smooth and professional. I felt that being well-prepared and confident played a significant role in my performance. For future candidates, I would recommend researching the company and role thoroughly and practicing common interview questions to build confidence.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: Not specified

Application Process: Applied via Naukri.com and was interviewed in November 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None (resume screening round).
    • Your Approach: Ensured the resume was concise and highlighted relevant skills and experience.
    • Outcome: Passed to the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Tell me about yourself.
      2. Would you like working in our office?
      3. Why do you like working in ICICI Bank?
      4. When can you join our office?
      5. OK, thank you, Hanuman.
    • Your Approach: Answered confidently, emphasizing enthusiasm for the role and alignment with ICICI Bank’s growth.
    • Outcome: Advanced to the next HR round.

  • Round 3 - HR Round:

    • Questions Asked:
      1. OK, Hanuman, congratulations, you are selected.
    • Your Approach: Expressed gratitude and readiness to join.
    • Outcome: Received the job offer.

Preparation Tips:

  • Keep your resume crisp and to the point. Recruiters spend an average of 6 seconds reviewing it, so make a strong impression.
  • Be prepared to articulate why you are interested in ICICI Bank and the specific role.

Conclusion:
The interview process was straightforward, with a focus on HR questions. Being clear and confident in responses helped me succeed. For future candidates, I recommend researching the company and practicing common HR questions to ensure smooth communication during the interview.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: Not specified

Application Process: I applied via a referral and was interviewed before August 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing my resume.
    • Your Approach: I ensured my resume was concise and highlighted relevant experience and skills.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Basics questions in the HR round, as the Brand 1 Employee and AVP had already interviewed me.
      2. Discussion about salary expectations.
      3. Questions about my tenure in the previous company and any achievements or certifications.
      4. Whether I was comfortable with the role and expectations.
      5. Feedback about my previous reporting boss.
    • Your Approach: I answered confidently, focusing on my experience and how it aligned with the role. I was transparent about my salary expectations and previous work environment.
    • Outcome: The HR round went well, and I received positive feedback.

Preparation Tips:

  • Work on your basics and be confident about yourself.
  • Identify your career goals clearly.
  • Make networking a part of your everyday routine.
  • Keep yourself engaged and proactive.

Conclusion:
Overall, the interview process was smooth, and the HR round was more about fit and expectations. Being prepared with my career goals and confident in my responses helped me perform well. For future candidates, I’d advise focusing on clarity in your answers and ensuring your resume is tailored to the role.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: Not specified

Application Process: I applied for the position through Naukri.com and was interviewed before December 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The first round involved a resume screening process.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - One-on-one Interview:

    • Questions Asked:
      1. Can you explain your experience in past companies?
      2. How much business have you generated in your previous roles?
      3. Have you qualified for any contests?
      4. Have you achieved any good incentives?
      5. Have you qualified for any foreign trips?
      6. How many appraisals did you receive in your last designation?
      7. Did you receive any hikes or bonuses?
    • Your Approach: I answered honestly, highlighting my achievements and experiences relevant to the role.
    • Outcome: The interview went well, and I received positive feedback.

Preparation Tips:

  • Focus on your insurance background if you have one.
  • Be prepared to discuss your past achievements, incentives, and business generation.

Conclusion:
The interview process was straightforward, and the questions were centered around my experience and achievements. I would advise future candidates to be clear and confident while discussing their past roles and accomplishments.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: Kolhapur

Application Process: I applied for the position through Naukri.com and was interviewed before February 2023.

Interview Rounds:

  • Round 1 - Case Study Round:

    • Questions Asked: Situational-based solutions were discussed.
    • Your Approach: I focused on providing practical and logical solutions to the given scenarios, ensuring they aligned with the company’s goals.
    • Outcome: I passed this round and moved to the next stage.

  • Round 2 - One-on-One Round:

    • Questions Asked:
      1. Experience-based question.
      2. How is the market of Kolhapur as per the industry’s concern?
      3. How to deal with clients when the company’s product prices are higher than the competition?
      4. Which type of sales can boost the business?
    • Your Approach: I answered the experience-based question by highlighting my relevant skills. For the market-related question, I provided insights based on my understanding of the local market. For the pricing question, I emphasized value proposition and customer trust. For the sales question, I suggested strategies like upselling and cross-selling.
    • Outcome: The interviewer seemed satisfied with my responses, and I cleared this round as well.

Preparation Tips:

  • Make your resume strong and tailored to the role.
  • Be concise and specific in your answers.
  • Present yourself well—be well-groomed and maintain a professional demeanor.

Conclusion:
Overall, the interview process was smooth and focused on practical problem-solving and industry knowledge. I felt confident in my responses, but I could have prepared more specific examples for the situational questions. My advice to future candidates is to thoroughly research the company’s products and the local market dynamics to answer confidently.

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: Not specified

Application Process: Applied via a recruitment consultant before July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The recruiter reviewed my resume for alignment and formatting. Properly aligning and formatting text in the resume is crucial to avoid rejection.
    • Outcome: Passed to the next round.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Please tell me about yourself.
      2. What do you know about Aditya Birla Capital?
      3. What do you know about the insurance company?
      4. What was your previous company’s package?
      5. Why are you leaving the current company?
    • Your Approach: I answered concisely, highlighting my relevant experience and knowledge about the insurance sector. For the question about Aditya Birla Capital, I researched beforehand and shared key insights.
    • Outcome: Advanced to the HR round.

  • Round 3 - HR Round:

    • Questions Asked:
      1. Please tell me about yourself.
      2. Why do you want to leave the current company?
      3. What are your salary expectations for this role?
    • Your Approach: I reiterated my strengths and career goals while being transparent about my reasons for leaving. For salary expectations, I provided a realistic range based on industry standards.
    • Outcome: Awaiting final results.

Preparation Tips:

  • Research the company and its competitors thoroughly, especially if asked about them.
  • Be clear and concise when answering questions about your background and reasons for leaving your current job.
  • Align and format your resume properly to make a good first impression.

Conclusion:
The interview process was smooth, and the company culture seems positive, though the insurance sector can be demanding. I recommend preparing well for questions about the industry and being honest about your expectations. Good luck to future candidates!

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Company Name: ICICI Lombard

Position: Relationship Manager

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. About family and college.
      2. About the selection of the particular field/domain.
    • Your Approach:
      • For the first question, I shared details about my family background and my educational journey, focusing on how my college experience prepared me for this role.
      • For the second question, I explained my interest in the insurance domain and how it aligns with my career goals.
    • Outcome: [Not specified]

Preparation Tips:

  • Must read about the company before the interview to understand its values, products, and market position.

Conclusion:

  • The interview was straightforward, focusing on personal and domain-related questions. Preparing well about the company and being clear about my career choices helped me answer confidently. Future candidates should research the company thoroughly and be ready to discuss their interest in the field.