ICICI BANK Deputy Manager II Interview Questions & Experience Guide

Interview Preparation
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ICICI BANK Deputy Manager II Interview Questions & Experience Guide

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Applied through campus placement.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      • Tell us about your background.
      • Describe a situation where you handled a tough scenario.
      • How do you communicate under pressure?
      • What would you do if you lacked knowledge about a task assigned to you?
    • Your Approach:
      • Answered honestly, focusing on my confidence and ability to adapt.
      • Shared a real-life example of handling a tough situation.
      • Emphasized my communication skills and willingness to learn.
    • Outcome: Cleared the round successfully.

Preparation Tips:

  • Focus on building confidence and clear communication.
  • Prepare real-life examples to demonstrate problem-solving skills.
  • Be honest about your strengths and areas for improvement.

Conclusion:
The interview was straightforward but emphasized honesty and confidence. Practicing situational responses and improving communication helped me perform well. For future candidates, I’d advise staying calm and being genuine in your answers.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: The application was made through the campus placement process.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      • Brief introduction about yourself.
      • Follow-up questions about your job/internship experiences.
      • Questions about your willingness to work towards specific goals.
    • Your Approach: I focused on presenting myself confidently and highlighted the positive aspects of my past experiences, emphasizing the learnings and skills I gained.
    • Outcome: Cleared the round successfully.

Preparation Tips:

  • Practice your introduction to make it concise and impactful.
  • Reflect on your past experiences and identify key learnings to discuss.
  • Be prepared to articulate your career goals clearly.

Conclusion:
The interview was straightforward and focused on assessing my presentation skills and alignment with the role. I felt confident about my responses, but I could have prepared more specific examples to showcase my skills. For future candidates, I’d advise focusing on clarity and confidence in your answers.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Applied via Campus Drive

Interview Rounds:

  • Round 1 - Resume Shortlisting:

    • Criteria: Candidates who looked smart and had potential for sales were shortlisted.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Interview (Panel of 2 - Jr. HR and Senior Manager):

    • Questions Asked:
      • Tell us about yourself.
      • Why do you want to join ICICI Bank?
      • How would you handle a difficult customer in a sales scenario?
      • Describe a time when you demonstrated leadership skills.
    • Your Approach:
      • Prepared a concise and confident self-introduction.
      • Researched ICICI Bank’s values and aligned my answers with their expectations.
      • Used the STAR method to structure my responses for situational questions.
    • Outcome: Cleared the round and received positive feedback on my communication skills.

Preparation Tips:

  • Focus on presenting yourself professionally during resume shortlisting.
  • Practice common HR and situational questions, especially those related to sales and leadership.
  • Research the company thoroughly to align your answers with their culture and values.

Conclusion:
The overall experience was smooth, and the interviewers were supportive. I could have prepared more real-life examples for situational questions. My advice to future candidates is to stay confident and articulate your thoughts clearly.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: The application process was smooth, and I applied through the company’s career portal.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked: The interviewer asked detailed questions about my previous organization, my roles and responsibilities there, and how my experience aligns with the Deputy Manager II position at ICICI Bank.
    • Your Approach: I focused on highlighting my relevant skills and experiences, connecting them to the requirements of the new role. I also emphasized my adaptability and eagerness to contribute to ICICI Bank.
    • Outcome: The round went well, and I felt comfortable throughout the discussion.

Conclusion:

The overall interview experience was smooth and comfortable. The questions were relevant, and the interviewers were supportive. I would advise future candidates to thoroughly understand their previous roles and be ready to explain how their experience aligns with the new position. Confidence and clarity in communication are key!

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Company Name: ICICI Bank

Position: Deputy Manager II

Location: [Campus Placement]

Application Process:
I applied through campus placement. The process was straightforward, and the recruiters were primarily focused on assessing my personality and confidence during the interviews.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked:
      • Tell us about yourself.
      • Why do you want to join ICICI Bank?
      • How do you handle pressure in a work environment?
      • What do you know about the banking sector?
    • Your Approach:
      I kept my answers concise and focused on highlighting my strengths and enthusiasm for the banking industry. I also made sure to demonstrate my understanding of basic banking operations.
    • Outcome:
      I passed this round successfully. The feedback was positive, and they appreciated my confidence.

  • Round 2 - Technical/Functional Interview:

    • Questions Asked:
      • Explain the role of a Deputy Manager in a bank.
      • How would you handle a difficult customer?
      • What are the key functions of a bank?
    • Your Approach:
      I linked my answers to real-life scenarios and emphasized problem-solving skills. I also showcased my knowledge of banking operations and customer service.
    • Outcome:
      I cleared this round as well. The interviewers seemed satisfied with my responses.

Preparation Tips:

  • Focus on building confidence and improving communication skills.
  • Brush up on basic banking concepts and operations.
  • Practice answering situational and behavioral questions.

Conclusion:
Overall, the interview process was smooth and well-structured. Confidence and a basic understanding of banking operations played a crucial role in my success. For future candidates, I’d advise staying calm, being yourself, and preparing thoroughly about the banking sector.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Applied through the company’s official career portal. The process was straightforward, and I received a call for the interview after my profile was shortlisted.

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked: The interviewer asked about my background, why I wanted to join ICICI Bank, and my understanding of the role of a Deputy Manager II. They also inquired about my previous work experiences and how they align with this role.
    • Your Approach: I focused on being honest and confident while answering. I made sure to highlight my relevant skills and experiences that match the job description.
    • Outcome: The interviewer seemed satisfied with my responses, and I was informed that I would proceed to the next round.

Preparation Tips:

  • Research the role thoroughly to understand the responsibilities and expectations.
  • Be prepared to discuss how your past experiences align with the job.
  • Practice answering common HR questions to build confidence.

Conclusion:
The overall experience was very positive. The interviewer was friendly and made the conversation comfortable, which helped me answer confidently. I would advise future candidates to focus on understanding the role well and to stay calm during the interview.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Profiles were shortlisted for Group Discussion (GD) as part of the campus placement process.

Interview Rounds:

  • Round 1 - Group Discussion (GD):

    • Questions Asked: The GD was based on a case study.
    • Your Approach: Focused on understanding the case study thoroughly and contributed relevant points during the discussion.
    • Outcome: Successfully cleared the GD round.

  • Round 2 - Interview:

    • Questions Asked: Basic questions related to the role and general banking concepts.
    • Your Approach: Ensured my fundamentals were clear and answered confidently.
    • Outcome: Cleared the interview round.

Preparation Tips:

  • Get your basics correct before the interview.
  • Practice case studies and group discussions to improve your performance in GD rounds.

Conclusion:
The overall process was straightforward and manageable. Preparing well for the basics and practicing GD helped me perform better. For future candidates, focus on clarity of concepts and active participation in GD.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process:
I registered myself on the ICICI Bank career portal and waited for further communication as per their turnaround time (TaT). The process was sequential, with each step scheduled appropriately. However, after joining, I realized that the role did not align with my expectations or the profile I had anticipated.

Interview Rounds:

  • Round 1 - Registration and Initial Screening:

    • Questions Asked: No specific questions were asked at this stage. It was more about submitting details and waiting for the next steps.
    • Your Approach: I ensured all my details were accurately filled in the portal and kept track of any updates.
    • Outcome: Proceeded to the next stage of the process.

  • Round 2 - Further Evaluation:

    • Questions Asked: The specifics of this round were not clearly communicated, but it likely involved a review of my profile and qualifications.
    • Your Approach: I remained patient and waited for updates from the recruitment team.
    • Outcome: Cleared this stage and moved forward.

  • Round 3 - Final Joining Process:

    • Questions Asked: No formal interview questions were asked here. The focus was on completing joining formalities.
    • Your Approach: I completed all required documentation and formalities promptly.
    • Outcome: Joined the organization, but the role did not match my expectations.

Conclusion:
The interview process was smooth and well-structured, but the actual role did not align with what I had envisioned. For future candidates, I would advise thoroughly researching the role and asking detailed questions during the hiring process to ensure clarity about the job profile before joining.

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Company Name: ICICI Bank

Position: Deputy Manager II

Location: [Not specified]

Application Process: The company came to my college for placements. I applied through the campus placement process.

Interview Rounds:

  • Round 1 - Psychometric Test:

    • Questions Asked: This was a standard psychometric test to assess personality traits and behavioral tendencies.
    • Your Approach: I answered honestly, ensuring my responses reflected my true personality and work style.
    • Outcome: I cleared this round and proceeded to the next stage.

  • Round 2 - Technical Interview:

    • Questions Asked: The interview focused on technical knowledge relevant to the role, including banking operations, financial concepts, and problem-solving scenarios.
    • Your Approach: I prepared by revising key banking and finance topics and practiced explaining my thought process clearly.
    • Outcome: The interview went well, and I was selected for the role.

Preparation Tips:

  • Brush up on basic banking and financial concepts.
  • Practice explaining your thought process clearly during technical discussions.
  • Be honest and confident during the psychometric test.

Conclusion:
The overall experience was smooth, and the interviewers were supportive. I focused on staying calm and confident, which helped me perform well. For future candidates, I’d recommend thorough preparation of technical topics and maintaining a positive attitude throughout the process.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: We were first asked to fill out a Google Form with all our details and upload our resumes. After that, the selection process included a group discussion followed by a short interview.

Interview Rounds:

  • Round 1 - Group Discussion:

    • Questions Asked: The topic for the group discussion was not specified in advance. It was a general topic related to current affairs or banking trends.
    • Your Approach: I tried to actively participate, listen to others, and present my points clearly and concisely. I ensured I was respectful of others’ opinions while making my own contributions stand out.
    • Outcome: I was selected to proceed to the next round.

  • Round 2 - Interview:

    • Questions Asked: The interview was very brief, around 5 minutes. The questions were mostly about my resume, my understanding of the role, and why I wanted to join ICICI Bank.
    • Your Approach: I kept my answers short and to the point, focusing on my relevant skills and enthusiasm for the role. I also tried to align my answers with the bank’s values and goals.
    • Outcome: The result of this round is pending or not specified.

Preparation Tips:

  • Brush up on current affairs, especially topics related to banking and finance, as they might come up in the group discussion.
  • Be clear and concise in your answers during the interview.
  • Know your resume well and be prepared to explain any part of it in detail.

Conclusion:
The overall experience was smooth and well-organized. The group discussion was a good opportunity to showcase communication skills, while the interview was more about fit and motivation. For future candidates, I’d advise staying calm, being confident, and preparing thoroughly for both rounds.

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Company Name: ICICI Bank

Position: Deputy Manager II (Tech Department)

Location: On-campus (Specific location not provided)

Application Process: Applied through on-campus placement drive for the Tech department role. The process included an Online Assessment, Group Discussion, and Personal Interview with HR. Results were announced a day later.

Interview Rounds:

  • Round 1 - Online Assessment:

    • Questions Asked: The assessment included technical questions related to programming, data structures, and problem-solving. Some general aptitude questions were also part of the test.
    • Your Approach: Focused on solving the coding problems efficiently and double-checked the logic for accuracy. For aptitude, practiced common quantitative and logical reasoning questions beforehand.
    • Outcome: Cleared the round successfully.

  • Round 2 - Group Discussion:

    • Questions Asked: Topics were related to current trends in technology, banking innovations, and teamwork scenarios.
    • Your Approach: Actively participated, listened to others, and contributed relevant points while maintaining a respectful tone. Avoided dominating the discussion.
    • Outcome: Advanced to the next round.

  • Round 3 - Personal Interview with HR:

    • Questions Asked: Questions ranged from technical knowledge (e.g., programming languages, projects) to behavioral aspects (e.g., teamwork, problem-solving under pressure). HR also asked about career goals and why I wanted to join ICICI Bank.
    • Your Approach: Prepared answers for common HR questions and linked my skills to the job requirements. For technical questions, explained my thought process clearly.
    • Outcome: Selected for the role.

Preparation Tips:

  • Practice coding problems on platforms like LeetCode and HackerRank.
  • Stay updated with current trends in banking and technology.
  • Work on communication skills for group discussions and interviews.

Conclusion:
The overall experience was smooth and well-organized. The key to success was thorough preparation and staying confident during each round. For future candidates, I’d recommend focusing on both technical and soft skills, as ICICI Bank values a balanced approach.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: The application was part of a campus placement drive. The process involved a two-stage interview, starting with a case study discussion followed by a personal interview (PI) for those who cleared the first round.

Interview Rounds:

  • Round 1 - Case Study Discussion:

    • Questions Asked: Candidates were given a case study where they had to provide a workable banking solution to a customer. The case revolved around addressing a specific banking-related issue faced by the customer.
    • Your Approach: I focused on understanding the customer’s problem thoroughly before proposing a solution. I ensured my solution was practical, aligned with banking regulations, and customer-centric. I also considered the feasibility of implementation and potential challenges.
    • Outcome: Cleared this round and moved to the next stage.

  • Round 2 - Personal Interview (PI):

    • Questions Asked: The interview covered a mix of technical and behavioral questions. Some topics included banking operations, customer service scenarios, and situational judgment questions.
    • Your Approach: I answered the technical questions based on my knowledge of banking processes and regulations. For behavioral questions, I used the STAR method to structure my responses, ensuring clarity and relevance.
    • Outcome: Successfully cleared the PI and received the offer for the role.

Preparation Tips:

  • Brush up on banking operations, regulations, and common customer service scenarios.
  • Practice case studies to improve problem-solving and analytical skills.
  • Prepare for behavioral questions using the STAR method to frame your answers effectively.

Conclusion:
The overall experience was enriching and well-structured. The case study round tested my ability to think critically and propose practical solutions, while the PI assessed my technical and interpersonal skills. I would advise future candidates to stay calm, think logically, and communicate clearly during the process.

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Company Name: ICICI Bank

Position: Deputy Manager II

Location: [Location not specified]

Application Process: Applied through an online application process.

Interview Rounds:

  • Round 1 - Skype Interview:
    • Questions Asked:
      • General understanding of ICICI Bank’s work and operations.
      • Scenario-based questions on how to handle specific situations related to the role.
    • Your Approach:
      • Prepared by researching ICICI Bank’s core functions and recent updates.
      • Practiced answering scenario-based questions by relating them to real-world banking situations.
    • Outcome:
      • The interview lasted about 30 minutes, and the feedback was positive.

Preparation Tips:

  • Research the company thoroughly, especially its recent initiatives and core operations.
  • Practice scenario-based questions to improve problem-solving skills.

Conclusion:
The interview was a great learning experience. The scenario-based questions helped me understand the practical aspects of the role. I would advise future candidates to focus on real-world applications of banking concepts and stay updated with the company’s latest developments.

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Company Name: ICICI Bank

Position: Deputy Manager II

Location: [Location not specified]

Application Process: The application process was initiated through campus placements. The company visited our college for recruitment, and I applied through the college placement cell.

Interview Rounds:

  • Round 1 - Psychometric Test:

  • Questions Asked: The test included basic questions to assess personality traits, decision-making skills, and situational judgment.

  • Your Approach: I answered honestly, focusing on consistency and clarity in my responses.

  • Outcome: Cleared the round successfully.

  • Round 2 - Technical Round:

  • Questions Asked: Questions revolved around financial ratios, banking concepts, and situational analysis related to the role.

  • Your Approach: I prepared by revising key financial concepts and ratios beforehand. During the interview, I structured my answers logically and provided examples where applicable.

  • Outcome: Cleared the round and received positive feedback on my understanding of financial concepts.

Preparation Tips:

  • Focus on revising core financial ratios and banking terminologies.
  • Practice situational judgment questions to improve decision-making skills.
  • Be honest and consistent in psychometric tests.

Conclusion:
The overall experience was smooth and well-structured. The psychometric test was straightforward, while the technical round required thorough preparation. I would advise future candidates to focus on financial concepts and stay calm during the interview process.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Applied through campus placement.

Interview Rounds:

  • Round 1 - Resume-Based Interview:
    • Questions Asked:
      • Can you walk us through your resume and highlight any academic or extracurricular projects you’ve worked on?
      • How do you handle client interactions or difficult situations with clients?
    • Your Approach:
      • I focused on explaining my academic projects in detail, emphasizing teamwork and problem-solving skills. For client-handling questions, I shared examples from internships where I managed client expectations and resolved conflicts.
    • Outcome: The interviewers seemed satisfied with my responses, and I was moved to the next round.

Preparation Tips:

  • Review your resume thoroughly and be ready to discuss any project or experience mentioned in it.
  • Practice explaining your role in team projects and how you contributed to the outcomes.
  • Prepare examples of how you’ve handled client interactions or challenging situations in the past.

Conclusion:
The interview was a positive experience, and the panel was very supportive. I felt well-prepared because I had rehearsed my resume points and client-handling scenarios. For future candidates, I’d recommend focusing on clear communication and being confident about your experiences.

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Company Name: ICICI Bank

Position: Deputy Manager II

Location: [Not specified]

Application Process:
The company came for campus placements. The process started with a Group Discussion (GD), followed by a Personal Interview for shortlisted candidates. Offer letters were issued after two months.

Interview Rounds:

  • Round 1 - Group Discussion (GD):

    • Questions/Topics: [Specific topics not mentioned]
    • Your Approach: Participated actively in the discussion, ensuring clear and concise points.
    • Outcome: Shortlisted for the next round.

  • Round 2 - Personal Interview:

    • Questions Asked: [Specific questions not mentioned]
    • Your Approach: Answered confidently, focusing on relevant skills and experiences.
    • Outcome: Received an offer letter after two months.

Preparation Tips:

  • Practice Group Discussions to improve communication and teamwork skills.
  • Be prepared for unexpected changes in job roles, as the company may not always clarify all details upfront.

Conclusion:
The overall experience was mixed. While the selection process was straightforward, the post-joining experience was challenging. Many candidates, including myself, were kept in sales for eight months before being transferred to the original profile, and some never got their intended roles. Be cautious and clarify all details about the role and training before accepting the offer.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: I applied through my campus. The entire process was conducted online due to the pandemic and took about 2 weeks to complete. It began with a CV-based shortlisting, followed by a personality test, and finally an interview.

Interview Rounds:

  • Round 1 - CV Shortlisting:

  • Questions Asked: The shortlisting was based on my resume, focusing on my academic background, internships, and extracurricular activities.

  • Your Approach: I ensured my resume was well-structured and highlighted my relevant experiences and skills.

  • Outcome: I was shortlisted for the next round.

  • Round 2 - Personality Test:

  • Questions Asked: This round included situational judgment questions and personality-based assessments to evaluate traits like teamwork, leadership, and problem-solving.

  • Your Approach: I answered honestly and tried to align my responses with the qualities required for the role.

  • Outcome: I cleared this round and moved to the final interview.

  • Round 3 - Final Interview:

  • Questions Asked: The interview was a mix of technical and HR questions. Some of the questions were:

    • “Tell me about yourself.”
    • “Why do you want to join ICICI Bank?”
    • “How would you handle a difficult customer?”
    • A few basic banking-related technical questions.

  • Your Approach: I prepared answers for common HR questions and brushed up on basic banking concepts. I also tried to stay calm and confident during the interview.

  • Outcome: I performed well and received positive feedback.

Preparation Tips:

  • Focus on building a strong resume with relevant experiences.
  • Practice situational judgment questions for the personality test.
  • Prepare answers for common HR questions and revise basic banking concepts.
  • Stay calm and confident during the interview.

Conclusion:
The overall experience was smooth and well-organized. I felt well-prepared, but I could have practiced more situational questions for the personality test. My advice to future candidates is to thoroughly prepare for each round and stay confident throughout the process.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: The application process was straightforward and transparent. I applied through the company’s career portal, and the entire process was well-organized.

Interview Rounds:

  • Round 1 - Technical/HR Interview:
    • Questions Asked: The questions were relevant to the role and covered both technical and HR aspects. The panel was knowledgeable and supportive.
    • Your Approach: I answered the questions confidently, focusing on my experience and how it aligns with the role. I also made sure to highlight my problem-solving skills and adaptability.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Brush up on both technical and HR-related topics relevant to the role.
  • Practice answering situational and behavioral questions.
  • Be confident and articulate your thoughts clearly.

Conclusion:
Overall, the interview experience with ICICI Bank was very positive. The process was simplified, and the panel was helpful. I would highly recommend others to consider joining this company. If I could do anything differently, I would perhaps prepare more case studies to showcase my analytical skills. For future candidates, my advice is to stay calm, be yourself, and thoroughly research the role and company beforehand.

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Company Name: ICICI Bank

Position: Deputy Manager II

Application Process: Applied through campus placement. The process was straightforward, and the focus was more on cultural fit than technical qualifications.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked: The interview was short and focused on understanding my personality and how well I would fit into the organization’s culture. Questions revolved around my attitude, adaptability, and alignment with ICICI Bank’s values.
    • Your Approach: I emphasized my ability to work in a team, adaptability, and enthusiasm for the banking sector. I also highlighted my problem-solving skills and willingness to learn.
    • Outcome: Passed this round. The feedback was positive, and they appreciated my alignment with their culture.

  • Round 2 - Psychometric Test:

    • Questions Asked: This round involved a psychometric test to assess personality traits, decision-making skills, and emotional intelligence.
    • Your Approach: I answered honestly and consistently, ensuring my responses reflected my true personality and work style.
    • Outcome: Cleared the test successfully.

Preparation Tips:

  • Focus on understanding the company’s values and culture. ICICI Bank places a lot of emphasis on attitude and cultural fit.
  • Be honest in the psychometric test; consistency is key.
  • Brush up on basic banking concepts, but don’t stress too much about technical qualifications.

Conclusion:
Overall, it was a good experience. The interviewers were friendly, and the process was smooth. I realized that showcasing my personality and cultural fit was more important than technical expertise. For future candidates, I’d advise being genuine and confident about your attitude and alignment with the company’s values.