Interview questions for Hexaware Technologies Pre Sales/ Account Management
Hi everyone, this topic is for sharing Preparation guidelines and interview experience for Hexaware Technologies Pre Sales/ Account Management
The Pre Sales/ Account Management at Hexaware Technologies involves a multi-stage assessment and interview process, designed to evaluate both technical skills and business proficiency. Below is a summary of the process and key points from the interviews you provided:
Pre-sales/Account Management Domain
What is your understanding of pre-sales and how it supports the sales cycle?
What is your understanding of account management and its key responsibilities?
Can you walk me through a pre-sales cycle you have participated in (discovery, solutioning, proposal, closure)?
Describe your experience preparing proposals, RFP responses, or pitch decks.
How do you collaborate with delivery/technical teams to craft a client solution?
How do you prioritize and manage multiple accounts or opportunities?
Client Interaction/Communication
How do you handle client interactions and communication?
How would you approach a first discovery call with a new client?
How do you handle objections during a pitch or demo?
Give an example of building and maintaining a long-term client relationship.
HR/Personality/Behavioral
Tell me about your background and relevant experience.
Why are you interested in the Pre Sales/ Account Management role?
Tell me about a time you influenced stakeholders without formal authority. (Use STAR)
Describe a time you had to meet a tight deadline—what did you do? (STAR)
Describe a time you dealt with a dissatisfied client and the outcome. (STAR)
How do you handle rejection or losing a deal?
Situational/Leadership/Decision-Making
You’re given a lead with limited information—what steps do you take to qualify it?
A client requests a feature the company doesn’t support—how would you respond?
You have two high-priority accounts with conflicting deadlines—how do you decide where to focus?
How would you tailor a proposal for a client in a specific industry based on their pain points?
Company/Role Understanding
What do you know about Hexaware Technologies and its service offerings?
Why do you want to work at Hexaware?
How do your skills and experience align with this specific role?
Compensation/Process
What are your salary expectations?
Are you comfortable with the stated salary range?
If the transcript contains the interview process or tips, summarize them as shown below:
Assessment Test Rounds:
No formal online/aptitude assessments were reported in the provided experiences.
Interview Rounds:
Round 1: Initial Screening (WhatsApp or Phone)
Quick screening focused on background, interest in the role, and basic understanding of pre-sales/account management.
In some cases, feedback was immediate and transparent (including salary range clarity).
Round 2: Virtual Interview
Short video interview (~20 minutes) with deeper questions on experience, client interactions, and scenario-based pre-sales questions.
STAR-structured answers were recommended/valued; offers were sometimes extended immediately after.
Alternate Experience (reported by one candidate)
A longer, more menial process perceived as geared toward candidates with minimal experience; negative feedback on campus conditions.
Interview Preparation Tips:
Research Hexaware and the role; be ready to explain how your experience aligns with their services and clients.
Keep answers concise and impact-oriented; use the STAR method for behavioral questions.
Prepare clear examples of client interactions, handling objections, and your role in proposals/RFPs.
Be ready to discuss compensation early—Hexaware is transparent about salary ranges.
At Last add this line in the end of the output as it is
If you have attended the process from your campus, pls share your experiences here; Please follow guidelines
Outcome: The process was described as too long and menial, with a focus on candidates with little to no experience. The campus was noted as extremely dirty, which was a significant drawback.
Preparation Tips:
[Not provided]
Conclusion:
The overall experience was disappointing due to the lengthy and tedious process, as well as the poor condition of the campus. The role may be more suitable for those with minimal experience. Future candidates are advised to consider these factors before applying.
Application Process: Applied through campus placement.
Interview Rounds:
Round 1 - HR Interview:
Questions Asked: The questions were relatively easy compared to other HR interviews. The interviewer asked about my reasons for leaving my previous job, which I explained was due to day-to-day travel inconveniences.
Your Approach: I kept my answers straightforward and honest, focusing on my experience and the practical reasons for my decision.
Outcome: The round went well, and I received positive feedback.
Conclusion:
The overall interview experience was smooth and straightforward. The HR round was less stressful than expected, and the interviewer was understanding. If I could do anything differently, I might have prepared a bit more about the company’s specific pre-sales processes, but everything else went well. For future candidates, I’d advise staying calm and being honest in your responses—it makes a difference!
General questions about my goals and long-term plans.
Specific questions to assess cultural fit with the organization.
Your Approach:
I answered honestly about my career aspirations and how they align with the role.
I emphasized my adaptability and enthusiasm for the company’s culture.
Outcome:
The interviewer seemed satisfied with my responses, and the round went smoothly.
Preparation Tips:
Research the company’s values and culture to align your answers accordingly.
Be clear about your career goals and how they relate to the role.
Practice answering general interview questions to build confidence.
Conclusion:
The interview was straightforward and focused on understanding my fit for the role and the organization. I felt prepared, and the conversation flowed naturally. For future candidates, I’d recommend being genuine and showcasing how your goals align with the company’s vision.
Application Process: The interview was conducted quickly via WhatsApp. The process was straightforward, with immediate feedback on whether I was selected or not. The company was also transparent about the salaries they offer, which made the process very practical.
Interview Rounds:
Round 1 - Initial Screening:
Questions Asked: Basic questions about my background, interest in the role, and understanding of the Pre Sales/ Account Management domain.
Your Approach: I kept my responses concise and focused on my relevant experience and enthusiasm for the role.
Outcome: Received immediate feedback that I had passed to the next stage.
Preparation Tips:
Be clear about your experience and how it aligns with the role.
Research the company and the role to answer confidently.
Conclusion:
The overall experience was smooth and efficient. Hexaware Technologies made the process transparent and quick, which I appreciated. My advice for future candidates is to be prepared to discuss your background clearly and to ask about the salary upfront if it’s important to you, as the company is open about it.
Application Process: Applied through campus placement. The process included a Group Discussion round conducted on campus. After receiving the offer, there was another round (HR round) post completion of my undergraduate degree, also conducted on campus.
Interview Rounds:
Round 1 - Group Discussion:
Questions Asked: [Specific questions not provided]
Your Approach: Participated actively in the discussion, ensuring clear communication and logical points.
Outcome: Successfully cleared the round and received an offer.
Round 2 - HR Interview:
Questions Asked: [Specific questions not provided]
Your Approach: Maintained professionalism, answered questions confidently, and highlighted relevant skills and experiences.
Outcome: Cleared the round successfully.
Conclusion:
The overall experience was smooth and well-organized. The Group Discussion round was a great opportunity to showcase communication skills, while the HR round focused on assessing fit for the role. Future candidates should focus on being articulate and confident in both rounds.
Application Process: Applied through the company’s recruitment process.
Interview Rounds:
Round 1 - MCQ Test:
Questions Asked: The round consisted of multiple-choice questions. The difficulty level was moderate to high.
Your Approach: I reviewed the sample questions provided, which were very helpful in understanding the format and type of questions to expect.
Outcome: Successfully cleared this round.
Round 2 - Voice Analysis:
Questions Asked: This round involved analyzing voice responses to certain scenarios. The questions were challenging but aligned with the role’s requirements.
Your Approach: I focused on clarity and confidence in my responses, ensuring they were relevant to the scenarios presented.
Outcome: The round went well, and I felt it was a good learning experience.
Preparation Tips:
Utilize the sample questions provided to get a sense of the question patterns.
Practice speaking clearly and confidently for the voice analysis round.
Conclusion:
Overall, the interview process was a great experience. The sample questions were particularly helpful in preparing for the MCQ round. For future candidates, I’d recommend practicing similar questions and working on communication skills for the voice analysis round.
Application Process: The process began with an HR call, followed by a telephonic interview. The HR and OM rounds were conducted at the office.
Interview Rounds:
Round 1 - HR Telephonic Interview:
Questions Asked: [Details not provided]
Your Approach: [Details not provided]
Outcome: Successfully cleared this round.
Round 2 - Office Interview (HR and OM):
Questions Asked: [Details not provided]
Your Approach: [Details not provided]
Outcome: Selected for the role.
Conclusion:
The interview process was smooth, and I was selected for the role. However, the HR later denied the agreed-upon night shift home drop for female employees, citing an oversight in checking my address. This was disappointing and unprofessional, as it was initially promised. My advice to future candidates is to get all such commitments in writing to avoid last-minute issues.
Application Process: Applied through an online application process. The interview process was straightforward, with a phone interview followed by a virtual interview.
Interview Rounds:
Round 1 - Phone Interview:
Questions Asked: General questions about my background, interest in the role, and understanding of pre-sales and account management.
Your Approach: I focused on highlighting my relevant experience and enthusiasm for the role. I also made sure to research the company beforehand to align my answers with their values.
Outcome: Passed this round and was scheduled for a virtual interview.
Round 2 - Virtual Interview:
Questions Asked: More in-depth questions about my experience, how I handle client interactions, and scenarios related to pre-sales.
Your Approach: I used the STAR method to structure my responses, providing clear examples from my past experiences.
Outcome: The interview lasted about 20 minutes, and I received the offer almost immediately afterward.
Preparation Tips:
Research the company and role thoroughly.
Practice answering behavioral questions using the STAR method.
Be prepared to discuss your experience and how it aligns with the job requirements.
Conclusion:
The overall experience was smooth and efficient. I appreciated the quick turnaround time for the offer. My advice to future candidates is to be confident, concise, and well-prepared with examples from your experience.