Genpact Assistant Manager Operations Interview Questions & Experience Guide

Interview Preparation
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Genpact Assistant Manager Operations Interview Questions & Experience Guide

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - One-on-one Round:

  • Questions Asked:

    • Q1. Panda library in Python
    • Q2. MongoDB work

  • Your Approach:

    • For the Panda library question, I discussed its functionalities and how it is used for data manipulation and analysis.
    • For MongoDB, I explained its role as a NoSQL database and its advantages in handling unstructured data.

  • Outcome: [Not specified]

Top Skills Recommended:

  • Negotiation
  • Operations Management
  • RFP
  • RFPS
  • RFQ
  • RFQSS
  • SAP
  • SAP MM
3

Company Name: Genpact

Position: Assistant Manager Operations

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Question on your previous organization, what you do, etc.
      2. Question on Accounting concepts.
    • Your Approach:
      • For the first question, I discussed my role and responsibilities in my previous organization, highlighting relevant experience.
      • For the second question, I explained key accounting concepts as per my understanding and how they apply to the role.
    • Outcome: [Outcome of this round not specified]

Preparation Tips:

  • Overall, the interview was good, but the initial role offered (IC role) was unrelated to my profile. I later transitioned to FP&A, which aligned better with my skills and requirements.

Conclusion:

  • The experience was positive, but it’s important to ensure the role matches your profile. If it doesn’t, don’t hesitate to discuss and explore other opportunities within the company that align better with your expertise.
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Company Name: Genpact

Position: Assistant Manager Operations

Location: Hyderabad, Telangana

Application Process: Applied through an online job portal.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. What’s your name, and tell me about yourself.
      2. What’s your current job profile, and what are the best learnings you will bring to the new company?
      3. (Candidate’s response) My name is B.J. David Raj, I am from Hyderabad, Telangana. I am a B.Com. graduate, currently working at Lawrance & Mayo, handling daily accounting work.
    • Your Approach: I introduced myself concisely, highlighting my educational background and current role. For the second question, I focused on the skills and experiences from my current job that align with the Assistant Manager Operations role.
    • Outcome: Successfully cleared the round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Which company are you coming from, and what is your experience?
      2. What is your salary expectation?
    • Your Approach: I clearly stated my current employer and summarized my experience. For the salary expectation, I provided a realistic range based on industry standards and my experience.
    • Outcome: Cleared the round and moved forward in the process.

Preparation Tips:

  • Research the company and the role thoroughly to align your answers with their expectations.
  • Practice common HR and behavioral questions to articulate your responses clearly.
  • Be honest about your salary expectations but ensure they are reasonable for the role and your experience.

Conclusion:
The interview process was smooth and straightforward. I felt confident in my responses, especially when discussing my current role and how it prepares me for the new position. If I could improve anything, I would spend more time researching Genpact’s specific operations to tailor my answers even better. For future candidates, my advice is to stay calm, be honest, and showcase how your skills align with the job requirements.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I applied via a walk-in and was interviewed in February 2024.

Interview Rounds:

  • Round 1 - HR Round:

    • Questions Asked:
      1. Tell me something about yourself.
      2. Questions regarding salary negotiations.
    • Your Approach: I introduced myself concisely, highlighting my relevant experience and skills. For salary negotiations, I researched industry standards beforehand and was prepared to discuss my expectations.
    • Outcome: I passed this round and moved to the next stage.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Technical questions regarding the domain.
      2. Questions about team-leading experience.
    • Your Approach: I answered the technical questions based on my knowledge and experience in operations. For the team-leading questions, I shared specific examples of my leadership roles and achievements.
    • Outcome: Successfully cleared this round.

  • Round 3 - Assignment Round:

    • Details: Basic communication and logical questions assignment.
    • Your Approach: I focused on clarity and accuracy while completing the assignment, ensuring my responses were well-structured and logical.
    • Outcome: Cleared the assignment round.

Preparation Tips:

  • Research the company and role thoroughly to align your answers with their expectations.
  • Prepare for technical questions related to operations and team management.
  • Practice salary negotiation discussions to confidently handle such questions.

Conclusion:
Overall, the interview process was smooth and well-structured. I felt prepared for each round, which helped me perform confidently. For future candidates, I’d recommend focusing on domain knowledge and being ready to discuss leadership experiences in detail.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - One-on-one Round:

  • Questions Asked:

    • Questions related to Banking.
    • Past experience.

  • Your Approach:

    • For banking-related questions, I focused on my understanding of banking operations and how my skills align with the role.
    • For past experience, I highlighted relevant roles and achievements that demonstrate my capability for the position.

  • Outcome: [Not specified]

  • Round 2 - HR Round:

  • Questions Asked:

    • Salary discussion.
    • Offer letter generation.

  • Your Approach:

    • During the salary discussion, I was transparent about my expectations while remaining open to negotiation.
    • For the offer letter topic, I ensured clarity on the next steps and timelines.

  • Outcome: [Not specified]

Top Skills Recommended:

  • Spend Management
  • Vendor Development
  • Contract Management
  • Procurement
  • Ariba
  • Banking Operations
  • Global Procurement
  • Global Sourcing

Conclusion:

The interview process was straightforward, with a focus on both technical and HR aspects. Preparing for banking-related questions and being clear about my past experience helped me navigate the rounds effectively. For future candidates, I’d recommend brushing up on banking operations and being ready to discuss salary expectations openly.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: Applied via LinkedIn and was interviewed before July 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:

  • Questions Asked:

    • About Genpact and experience.
    • About the job description (JD) and past experience.

  • Your Approach:

    • Focused on aligning my past experience with the JD and highlighted relevant skills.
    • Researched Genpact beforehand to answer questions about the company confidently.

  • Outcome:

    • [Result not specified]

Preparation Tips:

  • Be confident but prepare well based on the job description (JD) and the skills required.
  • Align your past experience with the JD to showcase relevance.

Conclusion:
The interview was straightforward, focusing on my experience and how it aligns with the role. Preparing well for the JD and company background helped me feel more confident during the discussion.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I was approached by the company for this role and interviewed before July 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Basic aptitude test covering general knowledge.
    • Your Approach: I reviewed basic aptitude topics and general knowledge to prepare for this round.
    • Outcome: Successfully cleared the round.

  • Round 2 - One-on-One Interview:

    • Questions Asked:
      1. Self-introduction.
      2. Why should we hire you?
    • Your Approach: I prepared a concise self-introduction highlighting my relevant experience and skills. For the second question, I focused on aligning my strengths with the job requirements.
    • Outcome: The interview went well, and I felt confident about my responses.

Preparation Tips:

  • Be confident during the interview. It’s okay if you don’t know the answer to some questions, but your attitude and demeanor matter a lot.

Conclusion:
Overall, the interview process was smooth. I felt well-prepared, and my confidence played a key role in my performance. For future candidates, I’d recommend focusing on clarity in communication and staying calm under pressure.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Location not specified]

Application Process: I applied through a recruitment consultant and was interviewed before September 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None (resume screening).
    • Your Approach: Ensured my resume was concise and highlighted relevant experience.
    • Outcome: Passed to the next round.

  • Round 2 - Aptitude Test:

    • Questions Asked: Multiple-choice questions.
    • Your Approach: Prepared by practicing aptitude questions beforehand.
    • Outcome: Cleared the test.

  • Round 3 - HR Round:

    • Questions Asked: Salary negotiation and other requirements.
    • Your Approach: Researched industry standards for salary and was clear about my expectations.
    • Outcome: Successful negotiation.

Preparation Tips:

  • Be confident during the interview.
  • Speak up and raise concerns where required.

Conclusion:
Overall, the interview process was smooth. I ensured my resume was well-structured and practiced aptitude questions to clear the test. During the HR round, being prepared for salary negotiations helped. My advice to future candidates is to stay confident and articulate your requirements clearly.

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Company Name: Genpact

Position: Assistant Manager Operations

Application Process: Applied via Naukri.com and was interviewed in May 2022.

Interview Rounds:

  • Round 1 - HR Round:
    • Questions Asked:
      1. Walk through your profile and experience.
      2. Work knowledge questions and work experience.
    • Your Approach: I provided a detailed overview of my professional background, highlighting relevant experiences and skills. For the work knowledge questions, I focused on practical examples from my previous roles.
    • Outcome: The interview went well, and the discussion was primarily centered around my work knowledge and experience.

Preparation Tips:

  • Focus on thoroughly understanding your work experience and be prepared to discuss it in detail.
  • Brush up on operational management concepts and any specific tools or processes relevant to the role.

Conclusion:
The interview was a good experience, and the HR round was quite interactive. Being well-prepared with my work history and operational knowledge helped me navigate the questions confidently. For future candidates, I’d recommend emphasizing practical examples from your experience to showcase your expertise.

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Company Name: Genpact

Position: Assistant Manager Operations

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. How are you feeling right now?
      2. Little Nervous, very excited, and feeling hungry. (Always be honest with your interviewer and do not be overly confident.)
      3. Do you have any questions for us?
      4. When can you join? (Always show eagerness and interest in joining the company.)
    • Your Approach:
      • Answered honestly about my feelings (nervous, excited, and hungry).
      • Asked about the joining date to demonstrate enthusiasm for the role.
    • Outcome: [Result of this round not provided]

Preparation Tips:

  • Be honest and genuine in your responses.
  • Show eagerness to join the company by asking about the joining timeline.
  • Avoid being overly confident; maintain a balanced demeanor.

Conclusion:

The interview was a good learning experience. Being honest and showing genuine interest in the role worked well. For future candidates, I’d advise staying calm, being yourself, and preparing to ask relevant questions at the end of the interview.

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Company Name: Genpact

Position: Assistant Manager Operations

Application Process: I applied for the position through an online application process. The interview took place before July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: The recruiter reviewed my resume to assess my qualifications and experience.
    • Your Approach: I ensured my resume was concise and highlighted my relevant skills and experiences.
    • Outcome: My resume was shortlisted for the next round.

  • Round 2 - Aptitude Test:

    • Questions Asked: The test consisted of multiple sections, likely assessing quantitative, logical, and verbal abilities.
    • Your Approach: I prepared by practicing aptitude questions from various online resources.
    • Outcome: I cleared the aptitude test and moved to the final round.

  • Round 3 - One-on-One Interview:

    • Questions Asked:
      1. Questions about bank reconciliation, accounting entries, and Excel.
      2. Details about my past work experience.
    • Your Approach: I revised key accounting concepts and prepared to discuss my previous roles in detail.
    • Outcome: The interview went well, and I was able to answer the questions confidently.

Preparation Tips:

  • Keep your resume crisp and focused. Recruiters spend only a few seconds reviewing it.
  • Practice aptitude tests thoroughly, covering all sections.
  • Brush up on technical skills relevant to the role, such as accounting and Excel.
  • Be ready to discuss your past experiences in detail.

Conclusion:
Overall, the interview process was smooth and well-structured. I felt prepared for each round, but I could have spent more time practicing specific accounting scenarios. My advice to future candidates is to focus on both technical and aptitude preparation and to ensure their resume is tailored to the role.

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Company Name: Genpact

Position: Assistant Manager Operations

Application Process: I was approached by the company for this role and interviewed before October 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. General questions about work experience.
      2. About yourself, hobbies, and background.
    • Your Approach: I answered honestly, focusing on my relevant work experience and personal interests that align with the role.
    • Outcome: Successfully cleared this round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Salary structure and expectations.
      2. Reason for changing jobs.
    • Your Approach: I discussed my salary expectations based on industry standards and explained my career growth as the reason for the change.
    • Outcome: Cleared this round as well.

  • Round 3 - Aptitude Test Round:

    • Questions Asked: Excel test, including functions like LEFT/RIGHT, HLOOKUP, etc.
    • Your Approach: I practiced Excel functions beforehand and ensured I understood their applications.
    • Outcome: Performed well and moved to the next round.

  • Round 4 - One-on-one Round (Final Round with High Management):

    • Questions Asked:
      1. Job role-specific questions.
      2. General discussion with high management.
    • Your Approach: I focused on aligning my skills with the job requirements and maintained a professional demeanor.
    • Outcome: Cleared the final round successfully.

Preparation Tips:

  • Brush up on Excel functions, especially those relevant to operations roles.
  • Be clear about your work experience and how it relates to the job.
  • Research salary benchmarks to negotiate effectively.

Conclusion:
Overall, the interview process was smooth and well-structured. I felt prepared, but practicing more Excel functions beforehand could have made me even more confident. My advice to future candidates is to thoroughly understand the job role and prepare for both technical and HR rounds equally.

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Company Name: Genpact

Position: Assistant Manager Operations

Application Process: I applied via a referral and was interviewed before January 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

  • Questions Asked: N/A (Resume was reviewed for shortlisting)

  • Your Approach: Ensured my resume was concise, relevant, and free of unnecessary personal details.

  • Outcome: Cleared the round and moved to the next stage.

  • Round 2 - HR Round:

  • Questions Asked:

    1. Brief introduction about yourself.
    2. Why do you want to change?

  • Your Approach: Prepared a crisp introduction highlighting my experience and skills. For the second question, I focused on career growth and aligning with the role’s requirements.

  • Outcome: Successfully cleared the HR round.

  • Round 3 - One-on-one Round:

  • Questions Asked:

    1. Describe your current roles and responsibilities.
    2. Explain SLA’s and KPI’s in detail.
    3. Multiple questions on people handling (for TL and above roles).
    4. Multiple questions on customer handling.

  • Your Approach: I provided detailed answers about my current role, emphasizing leadership and operational skills. For SLA’s and KPI’s, I explained their significance with examples. For people and customer handling, I shared real-life scenarios to demonstrate my expertise.

  • Outcome: Cleared the round and received positive feedback.

Preparation Tips:

  • Be confident and authentic about the details on your resume.
  • Dress professionally (formals or business casuals).
  • Punctuality is key.

Conclusion:
Overall, the interview process was smooth and well-structured. Being well-prepared and confident helped me perform well. For future candidates, I’d advise focusing on your resume’s authenticity and practicing common HR and operational questions.

15

Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I applied via a walk-in interview before January 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: N/A (Resume screening)

  • Your Approach: Ensured my resume was crisp and highlighted relevant skills and experiences.

  • Outcome: Passed to the next round.

  • Round 2 - One-on-one Round:

  • Questions Asked:

    1. Tell me about yourself. (Brief about your family background and career journey, skills, and experiences.)
    2. How comfortable are you with night shifts?
    3. What do you know about personal banking/corporate banking?

  • Your Approach:

    • For the “Tell me about yourself” question, I focused on my career journey and relevant skills.
    • I expressed my willingness to work night shifts if required.
    • I shared my understanding of personal and corporate banking.

  • Outcome: Advanced to the next round.

  • Round 3 - HR Round:

  • Questions Asked:

    1. Why do you want to join Genpact? (Share how this job is important to you and what benefits Genpact offers for your career.)

  • Your Approach: Highlighted my career goals and how Genpact aligns with them, emphasizing growth opportunities.

  • Outcome: Successfully cleared the round.

Preparation Tips:

  • Dress formally for the interview.
  • Be precise and clear in your answers.
  • Work on improving your communication skills.
  • Prepare thoroughly about the role and the company.

Conclusion:
Overall, the interview process was smooth and well-structured. I felt confident because I had prepared well, especially for the HR round. For future candidates, I’d recommend researching the company thoroughly and practicing common interview questions to articulate your thoughts clearly.

16

Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I applied through the company website and was interviewed in September 2021.

Interview Rounds:

  • Round 1 - Technical Interview:

    • Questions Asked:
      • About my career and achievements.
    • Your Approach: I focused on highlighting my relevant work experience and key accomplishments.
    • Outcome: Successfully cleared this round.

  • Round 2 - HR Interview:

    • Questions Asked:
      • General HR questions about my background and fit for the role.
    • Your Approach: I kept my answers concise and aligned them with the job requirements.
    • Outcome: Cleared this round as well.

  • Round 3 - Final Interview:

    • Questions Asked:
      • Further discussions about my work exposure and how I could contribute to the role.
    • Your Approach: Emphasized my skills and the value I could bring to the team.
    • Outcome: Received positive feedback and moved forward in the process.

Preparation Tips:

  • Keep your responses precise and to the point.
  • Focus on showcasing your work exposure and how it aligns with the role.
  • Highlight your importance for the selected position.

Conclusion:
Overall, the interview process was smooth and well-structured. I made sure to present myself confidently and kept my answers relevant to the role. For future candidates, I’d advise focusing on your key achievements and how they relate to the job requirements. Good luck!

17

Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I applied via a referral and was interviewed before April 2021.

Interview Rounds:

  • Round 1 - Aptitude Test:

  • Questions Asked: Basic aptitude and Excel test.

  • Your Approach: I brushed up on basic quantitative aptitude and practiced Excel functions beforehand.

  • Outcome: Cleared the round successfully.

  • Round 2 - One-on-one Round:

  • Questions Asked: Accounting and Financial Analysis questions.

  • Your Approach: I relied on my understanding of accounting principles and financial analysis concepts.

  • Outcome: The round went well, and I was able to answer the questions confidently.

Preparation Tips:

  1. Prepare for basic accounting questions.
  2. Have working knowledge of lookups, index-match, and nested-if functions in MS-Excel.

Conclusion:
The overall interview experience was smooth, and the questions were aligned with the role’s requirements. I would advise future candidates to focus on accounting fundamentals and Excel skills, as these are critical for the role.

18

Company Name: Genpact

Position: Assistant Manager Operations

Application Process: I applied via a recruitment consultant and was interviewed in April 2021.

Interview Rounds:

  • Round 1 - Technical:

  • Questions Asked:

    • What were you doing for the last 10 years? Please elaborate.
    • What about your family?
    • What’s your expectation?

  • Your Approach: I provided a detailed overview of my professional journey over the last decade, highlighting key roles and achievements. For the family question, I kept it brief and professional. I also clearly stated my salary and career growth expectations.

  • Outcome: Passed this round.

  • Round 2 - HR:

  • Questions Asked: Similar to the first round, with additional focus on cultural fit and soft skills.

  • Your Approach: I emphasized my adaptability and teamwork skills, aligning my responses with the company’s values.

  • Outcome: Advanced to the next round.

  • Round 3 - Aptitude Test:

  • Questions Asked: General aptitude and reasoning questions.

  • Your Approach: I practiced basic aptitude problems beforehand and managed my time efficiently during the test.

  • Outcome: Cleared the test.

  • Round 4 - Case Study:

  • Questions Asked: A business scenario related to operations management was given to analyze.

  • Your Approach: I structured my analysis logically, identifying key issues and proposing practical solutions.

  • Outcome: Successfully completed the case study.

  • Round 5 - Final Interview:

  • Questions Asked: A mix of technical and behavioral questions, including situational challenges.

  • Your Approach: I combined my technical knowledge with examples from past experiences to address the questions.

  • Outcome: Received a positive response and moved forward in the process.

Preparation Tips:

  • Be cool and calm during the interview.
  • Brush up on aptitude and reasoning skills.
  • Prepare for case studies by practicing real-world business scenarios.

Conclusion:
The overall experience was smooth, and the interviewers were professional. I could have prepared more for the case study round, but staying composed helped me navigate it well. My advice to future candidates is to research the company thoroughly and practice articulating your thoughts clearly.

19

Company Name: Genpact

Position: Assistant Manager Operations

Location: Not specified

Application Process: Applied via Naukri.com and was interviewed before October 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Questions Asked: None (resume screening round).
    • Your Approach: Ensured the resume was well-structured, concise, and highlighted relevant skills and experience.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Why do you want to join Genpact?
      2. What value will you add to the process?
      3. Where do you see yourself after 5 years?
    • Your Approach: Prepared answers that aligned with the company’s values and the role’s requirements, emphasizing my skills and career aspirations.
    • Outcome: Awaiting results (as of the interview date).

Preparation Tips:

  • Focus on creating a short and crisp resume. Highlight key skills and experiences relevant to the role.
  • Research the company and role thoroughly to answer questions like “Why Genpact?” and “Value addition” effectively.

Conclusion:
The interview process was smooth and professional. Ensuring my resume was well-prepared helped me clear the first round. For future candidates, I recommend tailoring your resume and answers to the role and company to stand out.

20

Company Name: Genpact

Position: Assistant Manager Operations

Location: [Not specified]

Application Process: I applied via Naukri.com and was interviewed in January 2021.

Interview Rounds:

  • Round 1 - Technical Interview:

    • Questions Asked:
      • What’s your current role?
    • Your Approach: I answered honestly about my current responsibilities and how they align with the role I was applying for.
    • Outcome: Passed to the next round.

  • Round 2 - HR Interview:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

  • Round 3 - English Assessment:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

  • Round 4 - [Round Type Not Specified]:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

  • Round 5 - [Round Type Not Specified]:

    • Questions Asked: [Details not provided]
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

Preparation Tips:

  • Just be yourself; don’t make things up.

Conclusion:

  • The interview process was straightforward, but more details about the rounds would have been helpful for preparation. Being genuine and confident in your responses is key.