Delhivery Manager-Gateway Operations Interview Questions & Experience Guide

Interview Preparation
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Delhivery Manager-Gateway Operations Interview Questions & Experience Guide

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Company Name: Delhivery

Position: Manager-Gateway Operations

Location: Not specified

Application Process: Applied via the company website and was interviewed in July 2022.

Interview Rounds:

  • Round 1 - Telephonic Call:
    • Questions Asked:
      1. How many years of experience do you have in this industry?
      2. What is your total work experience? (Candidate mentioned 13 years.)
    • Your Approach: The candidate answered straightforwardly, highlighting their extensive experience in the industry.
    • Outcome: The candidate did not specify the outcome of this round.

Preparation Tips:

  • Continue working in teams. The candidate has been working at BigBasket.com since 2015 and emphasized the importance of teamwork.

Conclusion:
The candidate shared their experience briefly, focusing on their long-term work history and the importance of teamwork. No additional advice or reflections were provided.

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Company Name: Delhivery

Position: Manager - Gateway Operations

Application Process: I applied through the company website and was interviewed in May 2024.

Interview Rounds:

  • Round 1 - Coding Test:
  • Questions Asked: All operation handling (inward & outward).
  • Your Approach: I focused on understanding the operational workflows and demonstrated my ability to manage both inbound and outbound processes efficiently.
  • Outcome: Cleared the round successfully.

Preparation Tips:

  • Ensure you have a thorough understanding of all operational aspects, including inbound and outbound logistics.
  • Familiarize yourself with the company’s operational workflows and challenges in the logistics sector.

Conclusion:
The interview process was straightforward, and the questions were aligned with the role’s responsibilities. I would advise future candidates to focus on practical operational knowledge and problem-solving skills.

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Company Name: Delhivery

Position: Manager - Gateway Operations

Application Process: I applied via Naukri.com and was interviewed in July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: N/A (Resume screening round)
    • Your Approach: Ensured my resume was crisp and highlighted relevant experience in operations and team management.
    • Outcome: Shortlisted for the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Salary and other related questions.
      2. Performance-related questions.
    • Your Approach: Answered honestly and confidently, emphasizing my ability to handle teams and maintain high performance metrics.
    • Outcome: Awaiting feedback.

Preparation Tips:

  • Focus on maintaining high performance metrics (above 95%).
  • Highlight your experience in team handling and operational efficiency.

Conclusion:
The interview process was straightforward, and I felt prepared. Ensuring my resume was concise and tailored to the role helped me clear the first round. For future candidates, I recommend showcasing your ability to manage teams and maintain operational targets effectively.

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Company Name: Delhivery

Position: Manager - Gateway Operations

Location: University of Petroleum and Energy Studies (UPES), Dehradun

Application Process: Applied via campus placement at UPES, Dehradun before June 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Around 30 questions in half an hour.
    • Your Approach: Focused on time management and accuracy, ensuring I answered as many questions as possible within the given time.
    • Outcome: Cleared the round successfully.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Package Introductory Discussion.
      2. Location briefing.
    • Your Approach: Answered honestly about my expectations and flexibility regarding the location.
    • Outcome: Moved to the next round.

  • Round 3 - One-on-one Round:

    • Questions Asked:
      1. Brief discussion on educational background & past experience.
    • Your Approach: Highlighted relevant coursework and any prior experience in operations or logistics.
    • Outcome: Final selection.

Preparation Tips:

  • Focus on topics like Operations Management, Logistics, and Supply Chain Operations.
  • Brush up on problem-solving skills for the aptitude test.
  • Be clear and concise in HR discussions about expectations and location preferences.

Conclusion:
The interview process was smooth and well-structured. The aptitude test was challenging but manageable with good time management. The HR and one-on-one rounds were more conversational, focusing on fit and experience. For future candidates, I recommend preparing thoroughly for the aptitude test and being transparent in the HR discussions.

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Company Name: Delhivery

Position: Manager-Gateway Operations

Location: Not specified

Application Process: Applied via Naukri.com and was interviewed in July 2021.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Maths, English, logical reasoning (10th level).
    • Your Approach: Prepared basic aptitude topics and practiced logical reasoning questions.
    • Outcome: Cleared the round successfully.

  • Round 2 - F2F Interview (2 rounds):

    • Questions Asked: Work experience, basic GK, team handling experience.
    • Your Approach: Answered honestly and confidently, focusing on past experiences and team management skills.
    • Outcome: The interview was healthy and not too tough.

Preparation Tips:

  • The aptitude test was manageable with basic preparation.
  • The interview was conversational and focused on experience and soft skills.

Conclusion:
Overall, the process was smooth, and the questions were straightforward. Focus on your experience and team-handling skills for the interview. The aptitude round is basic, so brushing up on 10th-level topics should suffice.

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Company Name: Delhivery

Position: Manager - Gateway Operations

Application Process: I applied via the company website and was interviewed before March 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None (resume screening).
    • Your Approach: Ensured my resume was crisp and highlighted relevant experience in operations and logistics.
    • Outcome: Shortlisted for the next round.

  • Round 2 - Case Study:

    • Questions Asked: Discussed all aspects of outward and inward operations.
    • Your Approach: Presented a structured approach to handling operations, emphasizing efficiency and problem-solving.
    • Outcome: Advanced to the HR round.

  • Round 3 - HR Round:

    • Questions Asked: “How do you handle operations?”
    • Your Approach: Shared practical examples of managing operations, focusing on teamwork and process improvement.
    • Outcome: Received positive feedback.

Preparation Tips:

  • Focus on understanding all aspects of operations, including logistics, billing, and process improvement.
  • Be prepared to discuss real-world scenarios and how you handled them.

Conclusion:
The interview process was smooth and focused on practical knowledge. I recommend brushing up on operational case studies and being ready to discuss hands-on experiences. Keeping your resume concise and relevant is key to clearing the initial screening.

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Company Name: Delhivery

Position: Manager-Gateway Operations

Location: [Location not specified]

Application Process: Applied via Indeed in July 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Details: The initial round involved a resume screening process.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      • Relevance of experience to the role.
      • Expectations from the job.
    • Your Approach: Answered honestly, aligning my past experience with the role’s requirements and clearly stating my career goals.
    • Outcome: Progressed to the next round.

  • Round 3 - Technical Round:

    • Questions Asked:
      • Detailed discussion with the functional head about operational strategies and challenges.
    • Your Approach: Shared practical insights from my previous roles and demonstrated problem-solving skills.
    • Outcome: Awaiting final results.

Preparation Tips:

  • Focus on understanding the express industry and its operational nuances.
  • Be genuine in your responses, especially when discussing reasons for job changes.
  • Prepare to discuss your experience in operations management, logistics, and team handling.

Conclusion:
Overall, the interview process was smooth and well-structured. The HR round was conversational, while the technical round was more in-depth. I felt well-prepared, but I could have researched more about Delhivery’s specific operational models. My advice to future candidates is to be clear about your expectations and ready to discuss real-world scenarios in logistics and operations.

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Company Name: Delhivery

Position: Manager - Gateway Operations

Application Process: I applied for this position through Naukri.com and was interviewed before April 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

    • Questions Asked: This round was primarily about reviewing my resume to ensure it aligned with the job requirements.
    • Your Approach: I made sure my resume was well-structured and clearly highlighted my relevant experience in operations and logistics.
    • Outcome: My resume was shortlisted, and I moved to the next round.

  • Round 2 - One-on-One Round:

    • Questions Asked:
      1. What is the reason for the change?
      2. What is your biggest strength?
    • Your Approach: For the first question, I explained my career progression and how this role aligned with my long-term goals. For the second question, I highlighted my problem-solving skills and ability to manage large-scale operations efficiently.
    • Outcome: The interview went well, and I received positive feedback.

Preparation Tips:

  • Be confident during the interview.
  • Ensure your resume is well-formatted and clearly showcases your relevant skills and experience.

Conclusion:
Overall, the interview process was smooth, and the questions were straightforward. I would advise future candidates to focus on their strengths and be prepared to discuss their career motivations clearly.

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Company Name: Delhivery

Position: Manager-Gateway Operations

Location: Not specified

Application Process: Applied via Naukri.com and was interviewed before September 2021.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: Resume review for relevance and accuracy.

  • Your Approach: Ensured my resume was up-to-date and highlighted relevant experience.

  • Outcome: Passed to the next round.

  • Round 2 - Aptitude Test:

  • Questions Asked: Numeric aptitude, International Logistics, and ISO awareness.

  • Your Approach: Prepared by revising basic aptitude concepts and logistics principles.

  • Outcome: Cleared the test.

  • Round 3 - HR Round:

  • Questions Asked:

    1. Why do you want to join FedEx?
    2. About work culture and employee-friendly environment.
    3. How many years of experience do you have?
    4. How soon can you join if selected?
    5. Do you have your passport?

  • Your Approach: Answered honestly and professionally, emphasizing my interest in logistics and operations.

  • Outcome: Awaiting final results.

Preparation Tips:

  • Topics to prepare: Six Sigma, WMS, Inventory Management, Excel, Transportation, Warehouse Management, Team Management.
  • Be professional and maintain a proper dress code. Be very keen and precise with your answers.

Conclusion:
Overall, the interview process was smooth and well-structured. I focused on showcasing my expertise in operations and logistics. For future candidates, I recommend thorough preparation on logistics-related topics and maintaining professionalism throughout the process.