Bigbasket Product Manager Interview Questions & Experience Guide

Bigbasket Product Manager Interview Questions & Experience Guide

Company Name: Bigbasket

Position: Product Manager

Application Process: Applied through an online application process.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Tell me about a time where you went above and beyond.
      2. Tell me about a time where you were obsessed over customers.
    • Your Approach:
      • For the first question, I shared an example from my previous role where I took additional responsibility to ensure project success, even though it wasn’t part of my core duties. I highlighted the impact of my actions.
      • For the second question, I discussed a scenario where I proactively addressed customer feedback to improve a product feature, emphasizing how this led to increased customer satisfaction.
    • Outcome: The round went well, and I was able to articulate my experiences clearly.

Preparation Tips:

  • Focus on preparing STAR (Situation, Task, Action, Result) formatted answers for behavioral questions.
  • Research the company’s product offerings and customer-centric approach to align your answers with their values.

Conclusion:
Overall, the interview was a great learning experience. I felt confident in my responses, but I could have prepared more specific metrics to quantify the impact of my actions. For future candidates, I’d recommend practicing behavioral questions thoroughly and understanding the company’s core values.

Company Name: Bigbasket
Position: Product Manager
Location: [Not specified]
Application Process: Applied via LinkedIn and was interviewed before June 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:
  • Questions Asked:
    • Tell me about your resume.
    • Why do you want to work for Expedia? (Note: The question seems misplaced as the company is Bigbasket.)
  • Your Approach:
    • For the first question, I walked the interviewer through my resume, highlighting relevant experiences and skills.
    • For the second question, I focused on aligning my career goals with the company’s mission and values, though I realized later that the question might have been a mix-up.
  • Outcome: [Result not specified]

Preparation Tips:

  • Ensure your resume is concise and highlights key achievements.
  • Research the company thoroughly to answer “Why this company?” confidently, even if the question seems out of place.

Conclusion:
The interview was straightforward, but the second question caught me off guard. In hindsight, I should have clarified the question if I felt it was misplaced. Overall, it was a good learning experience about staying adaptable during interviews.

Company Name: Bigbasket

Position: Product Manager

Application Process: I applied via LinkedIn and was interviewed in September 2023.

Interview Rounds:

  • Round 1 - Technical Round:

    • Questions Asked:
      1. Tell me about your experience.
      2. How would you reduce contact rate?
    • Your Approach: For the first question, I highlighted my relevant experience and key achievements. For the second question, I discussed potential strategies like improving communication channels and automating responses.
    • Outcome: I passed this round.
  • Round 2 - Case Study Round:

    • Questions Asked: Reduce contact rates related to lost items.
    • Your Approach: I analyzed the problem, identified root causes, and proposed solutions such as better tracking systems and customer education.
    • Outcome: I advanced to the next round.
  • Round 3 - Group Discussion Round:

    • Questions Asked: Multiple questions from cross-functional teams.
    • Your Approach: I actively participated, listened to others, and provided structured and concise answers.
    • Outcome: The round was challenging but insightful.

Preparation Tips:

  • Be crisp and avoid rambling in your responses.
  • Focus on structuring your answers clearly, especially in case studies and group discussions.

Conclusion:
Overall, the interview process was rigorous but rewarding. I learned the importance of clarity and conciseness in my answers. For future candidates, I’d recommend practicing case studies and being prepared for cross-functional questions.

Company Name: Bigbasket

Position: Product Manager

Application Process: [Details not provided]

Interview Rounds:

  • Round 1 - Case Study Round:

    • Questions Asked: Should Flipkart enter Quick commerce?
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]
  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Should Uber acquire Rapido?
      2. What’s your view on leadership?
    • Your Approach: [Details not provided]
    • Outcome: [Details not provided]

Top Skills Recommended: Stakeholder Management, Management, Analytical, E-commerce, Agile, Statistical Analysis, Recruitment, Supply Chain

Company Name: Bigbasket

Position: Product Manager

Application Process: The application process involved a direct interview round, likely initiated through an online application or referral.

Interview Rounds:

  • Round 1 - Case Study Round:
    • Questions Asked:
      • “How would you determine the number of lifts in a 40-story building and optimize them to reduce waiting time?”
    • Your Approach:
      • I started by breaking down the problem into key components: understanding the building’s occupancy, peak usage times, and lift capacity. I then discussed potential strategies like zoning (grouping floors), express lifts for higher floors, and dynamic scheduling based on real-time demand. I also emphasized the importance of user feedback and data analysis for continuous improvement.
    • Outcome: The interviewer seemed satisfied with the structured approach and the inclusion of data-driven optimization. I passed this round.

Preparation Tips:

  • Case Studies: Practice solving case studies related to product optimization, user experience, and resource allocation.
  • Analytical Skills: Brush up on analytical frameworks to break down complex problems systematically.
  • Market Research: Understanding user behavior and demand patterns can be crucial for such roles.
  • Agile Mindset: Be prepared to discuss iterative improvements and agile methodologies.

Conclusion:
The interview was a great learning experience, especially in terms of applying product management principles to real-world scenarios. I realized the importance of balancing technical feasibility with user-centric solutions. For future candidates, I’d recommend practicing case studies thoroughly and being ready to justify your assumptions with logical reasoning.

Company Name: Bigbasket

Position: Product Manager

Location: (Not specified)

Application Process: I was approached by the company for this role and interviewed before October 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: None (resume review round).

  • Your Approach: Ensured my resume was crisp and highlighted relevant experience for the Product Manager role.

  • Outcome: Advanced to the next round.

  • Round 2 - Case Study:

  • Questions Asked: “Design an e-commerce website UI for better customer experience.”

  • Your Approach: Focused on user-centric design principles, discussed wireframing, navigation improvements, and personalization features.

  • Outcome: Successfully cleared the round.

  • Round 3 - HR Round:

  • Questions Asked: “Tell me about your background, your current company, and why you’re looking for a change.”

  • Your Approach: Provided a concise overview of my professional journey and explained my motivation for seeking new opportunities.

  • Outcome: Cleared the HR round.

Preparation Tips:

  • For the case study round, practice designing UI/UX solutions for e-commerce platforms. Focus on customer pain points and how to address them.
  • For HR rounds, prepare a clear and honest narrative about your career trajectory and reasons for change.

Conclusion:
The interview process was smooth and well-structured. The case study round was particularly engaging, allowing me to showcase my problem-solving skills. I would advise future candidates to thoroughly prepare for UI/UX case studies and ensure their resumes are tailored to the role.

Company Name: Bigbasket

Position: Product Manager

Location: Indian Institute of Management (IIM), Lucknow

Application Process: Applied via campus placement at IIM Lucknow.

Interview Rounds:

  • Round 1 - Case Study Round:

    • Questions Asked:
      • Share your work experience.
      • Why did you choose analytics from trading?
      • Can you analyze a case related to sales dipping in comparison to last year?
      • How does eBay make money?
    • Your Approach:
      • I structured my work experience to highlight relevant skills for the role.
      • Explained my transition from trading to analytics by focusing on my interest in data-driven decision-making.
      • Analyzed the sales dip case by identifying potential factors like market trends, competition, and internal issues.
      • Discussed eBay’s revenue streams, such as listing fees, final value fees, and advertising.
    • Outcome: Cleared the round.
  • Round 2 - Case Study Round:

    • Questions Asked:
      • Tell me something about yourself.
      • Suggest how to improve the website.
      • Predict the effect of currency rate fluctuations on the business of eBay.
    • Your Approach:
      • Gave a concise introduction focusing on my background and interest in product management.
      • Suggested website improvements like better UI/UX, faster load times, and personalized recommendations.
      • Analyzed currency fluctuations’ impact on eBay’s international transactions, costs, and pricing strategies.
    • Outcome: Cleared the round.

Preparation Tips:

  • Prepare mock group discussions and personal interviews.
  • Research the company thoroughly online.
  • Interact with seniors and peers for insights.
  • Be confident and authentic in your responses.
  • Know your CV well and prepare for HR questions.
  • Stay lively and engage with the interviewer.

Conclusion:
The interview process was insightful and challenging. I focused on structuring my answers logically and staying calm. Preparing case studies and understanding the company’s business model helped me perform well. For future candidates, I recommend thorough preparation and confidence in your abilities.