Hi everyone, this topic is for sharing Preparation guidelines and interview experience for Bigbasket Product Manager
The Product Manager role at Bigbasket involves a multi-stage assessment and interview process, designed to evaluate both technical skills and business proficiency. Below is a summary of the process and key points from the interviews you provided:
Interview Rounds:
Case Study Round
Description: Product strategy and business problem-solving exercises. Candidates are expected to structure ambiguous problems, apply market/financial reasoning, and propose actionable recommendations.
Sample questions seen:
Should Flipkart enter Quick commerce?
Can you analyze a case related to sales dipping in comparison to last year?
How does eBay make money?
Predict the effect of currency rate fluctuations on the business of eBay.
Suggest how to improve the website.
One-on-one Round
Description: Behavioral, leadership, and strategy discussion focused on ownership, customer obsession, and decision-making.
Sample questions seen:
Tell me about a time where you went above and beyond.
Tell me about a time where you were obsessed over customers.
Should Uber acquire Rapido?
What’s your view on leadership?
Tell me something about yourself.
Share your work experience.
Why did you choose analytics from trading?
Interview Preparation Tips:
Use STAR (Situation, Task, Action, Result) to structure behavioral answers; be ready with metrics to quantify impact.
Research Bigbasket’s products, customer-centric approach, and the Indian e-commerce/quick-commerce landscape.
Practice case studies: market entry, M&A rationale, diagnosing sales dips, business model breakdowns, and product/UX improvement suggestions.
Know your CV thoroughly; prepare for HR questions on motivation and transitions (e.g., trading to analytics).
Engage confidently and authentically; stay structured and calm.
Product Strategy, Business Model, and Market Analysis
Should Flipkart enter Quick commerce?
Should Uber acquire Rapido?
How does eBay make money?
Predict the effect of currency rate fluctuations on the business of eBay.
Analytics and Problem-Solving
Can you analyze a case related to sales dipping in comparison to last year?
Product Sense, UX, and Execution
Suggest how to improve the website.
HR/Personality/Background
Tell me something about yourself.
Share your work experience.
Why did you choose analytics from trading?
Situational/Leadership/Decision-Making
What’s your view on leadership?
Behavioral: Ownership and Customer Obsession
Tell me about a time where you went above and beyond.
Tell me about a time where you were obsessed over customers.
What measurable impact did your actions have? (Quantify with metrics/KPIs)
If the transcript contains the interview process or tips, summarize them as shown below:
At Last add this line in the end of the output as it is
If you have attended the process from your campus, pls share your experiences here; Please follow [guidelines](https://discuss.boardinfinity.com/t/interview-transcript-guidelines/22428?u=abhay-gupta-ebaf4123)
Application Process: Applied through an online application process.
Interview Rounds:
Round 1 - One-on-one Round:
Questions Asked:
Tell me about a time where you went above and beyond.
Tell me about a time where you were obsessed over customers.
Your Approach:
For the first question, I shared an example from my previous role where I took additional responsibility to ensure project success, even though it wasn’t part of my core duties. I highlighted the impact of my actions.
For the second question, I discussed a scenario where I proactively addressed customer feedback to improve a product feature, emphasizing how this led to increased customer satisfaction.
Outcome: The round went well, and I was able to articulate my experiences clearly.
Preparation Tips:
Focus on preparing STAR (Situation, Task, Action, Result) formatted answers for behavioral questions.
Research the company’s product offerings and customer-centric approach to align your answers with their values.
Conclusion:
Overall, the interview was a great learning experience. I felt confident in my responses, but I could have prepared more specific metrics to quantify the impact of my actions. For future candidates, I’d recommend practicing behavioral questions thoroughly and understanding the company’s core values.
Company Name: Bigbasket Position: Product Manager Location: [Not specified] Application Process: Applied via LinkedIn and was interviewed before June 2023.
Interview Rounds:
Round 1 - One-on-one Round:
Questions Asked:
Tell me about your resume.
Why do you want to work for Expedia? (Note: The question seems misplaced as the company is Bigbasket.)
Your Approach:
For the first question, I walked the interviewer through my resume, highlighting relevant experiences and skills.
For the second question, I focused on aligning my career goals with the company’s mission and values, though I realized later that the question might have been a mix-up.
Outcome: [Result not specified]
Preparation Tips:
Ensure your resume is concise and highlights key achievements.
Research the company thoroughly to answer “Why this company?” confidently, even if the question seems out of place.
Conclusion:
The interview was straightforward, but the second question caught me off guard. In hindsight, I should have clarified the question if I felt it was misplaced. Overall, it was a good learning experience about staying adaptable during interviews.
Application Process: I applied via LinkedIn and was interviewed in September 2023.
Interview Rounds:
Round 1 - Technical Round:
Questions Asked:
Tell me about your experience.
How would you reduce contact rate?
Your Approach: For the first question, I highlighted my relevant experience and key achievements. For the second question, I discussed potential strategies like improving communication channels and automating responses.
Outcome: I passed this round.
Round 2 - Case Study Round:
Questions Asked: Reduce contact rates related to lost items.
Your Approach: I analyzed the problem, identified root causes, and proposed solutions such as better tracking systems and customer education.
Outcome: I advanced to the next round.
Round 3 - Group Discussion Round:
Questions Asked: Multiple questions from cross-functional teams.
Your Approach: I actively participated, listened to others, and provided structured and concise answers.
Outcome: The round was challenging but insightful.
Preparation Tips:
Be crisp and avoid rambling in your responses.
Focus on structuring your answers clearly, especially in case studies and group discussions.
Conclusion:
Overall, the interview process was rigorous but rewarding. I learned the importance of clarity and conciseness in my answers. For future candidates, I’d recommend practicing case studies and being prepared for cross-functional questions.
Application Process: The application process involved a direct interview round, likely initiated through an online application or referral.
Interview Rounds:
Round 1 - Case Study Round:
Questions Asked:
“How would you determine the number of lifts in a 40-story building and optimize them to reduce waiting time?”
Your Approach:
I started by breaking down the problem into key components: understanding the building’s occupancy, peak usage times, and lift capacity. I then discussed potential strategies like zoning (grouping floors), express lifts for higher floors, and dynamic scheduling based on real-time demand. I also emphasized the importance of user feedback and data analysis for continuous improvement.
Outcome: The interviewer seemed satisfied with the structured approach and the inclusion of data-driven optimization. I passed this round.
Preparation Tips:
Case Studies: Practice solving case studies related to product optimization, user experience, and resource allocation.
Analytical Skills: Brush up on analytical frameworks to break down complex problems systematically.
Market Research: Understanding user behavior and demand patterns can be crucial for such roles.
Agile Mindset: Be prepared to discuss iterative improvements and agile methodologies.
Conclusion:
The interview was a great learning experience, especially in terms of applying product management principles to real-world scenarios. I realized the importance of balancing technical feasibility with user-centric solutions. For future candidates, I’d recommend practicing case studies thoroughly and being ready to justify your assumptions with logical reasoning.
Application Process: I was approached by the company for this role and interviewed before October 2022.
Interview Rounds:
Round 1 - Resume Shortlist:
Questions Asked: None (resume review round).
Your Approach: Ensured my resume was crisp and highlighted relevant experience for the Product Manager role.
Outcome: Advanced to the next round.
Round 2 - Case Study:
Questions Asked: “Design an e-commerce website UI for better customer experience.”
Your Approach: Focused on user-centric design principles, discussed wireframing, navigation improvements, and personalization features.
Outcome: Successfully cleared the round.
Round 3 - HR Round:
Questions Asked: “Tell me about your background, your current company, and why you’re looking for a change.”
Your Approach: Provided a concise overview of my professional journey and explained my motivation for seeking new opportunities.
Outcome: Cleared the HR round.
Preparation Tips:
For the case study round, practice designing UI/UX solutions for e-commerce platforms. Focus on customer pain points and how to address them.
For HR rounds, prepare a clear and honest narrative about your career trajectory and reasons for change.
Conclusion:
The interview process was smooth and well-structured. The case study round was particularly engaging, allowing me to showcase my problem-solving skills. I would advise future candidates to thoroughly prepare for UI/UX case studies and ensure their resumes are tailored to the role.
Location: Indian Institute of Management (IIM), Lucknow
Application Process: Applied via campus placement at IIM Lucknow.
Interview Rounds:
Round 1 - Case Study Round:
Questions Asked:
Share your work experience.
Why did you choose analytics from trading?
Can you analyze a case related to sales dipping in comparison to last year?
How does eBay make money?
Your Approach:
I structured my work experience to highlight relevant skills for the role.
Explained my transition from trading to analytics by focusing on my interest in data-driven decision-making.
Analyzed the sales dip case by identifying potential factors like market trends, competition, and internal issues.
Discussed eBay’s revenue streams, such as listing fees, final value fees, and advertising.
Outcome: Cleared the round.
Round 2 - Case Study Round:
Questions Asked:
Tell me something about yourself.
Suggest how to improve the website.
Predict the effect of currency rate fluctuations on the business of eBay.
Your Approach:
Gave a concise introduction focusing on my background and interest in product management.
Suggested website improvements like better UI/UX, faster load times, and personalized recommendations.
Analyzed currency fluctuations’ impact on eBay’s international transactions, costs, and pricing strategies.
Outcome: Cleared the round.
Preparation Tips:
Prepare mock group discussions and personal interviews.
Research the company thoroughly online.
Interact with seniors and peers for insights.
Be confident and authentic in your responses.
Know your CV well and prepare for HR questions.
Stay lively and engage with the interviewer.
Conclusion:
The interview process was insightful and challenging. I focused on structuring my answers logically and staying calm. Preparing case studies and understanding the company’s business model helped me perform well. For future candidates, I recommend thorough preparation and confidence in your abilities.