Bharti Airtel Store Manager Interview Questions & Experience Guide

Interview Preparation
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Bharti Airtel Store Manager Interview Questions & Experience Guide

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I applied via LinkedIn and was interviewed in January 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. Current job role and learnings.
      2. Current company team members’ influencing skills and challenges.
    • Your Approach: I focused on highlighting my key responsibilities in my current role and the skills I’ve developed. For the second question, I shared specific examples of how I’ve influenced team dynamics and addressed challenges.
    • Outcome: Successfully cleared the round.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Current job role discussion and team handling skills.
      2. How to handle a stiff or not obedient team member.
    • Your Approach: I elaborated on my leadership style and provided a real-life example of how I managed a difficult team member by using effective communication and conflict resolution techniques.
    • Outcome: Cleared this round as well.

Preparation Tips:

  • Be confident and answer everything in a relaxed manner. Don’t hesitate to share your experiences and insights.

Conclusion:
Overall, the interview process was smooth and focused on practical scenarios. I felt prepared because I had reflected on my past experiences and was able to articulate them clearly. For future candidates, I’d recommend staying calm and being ready to discuss real-life examples of your skills and challenges.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: Applied via Naukri.com in April 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      • “5 qualities of a CRO (Chief Retail Officer).”
    • Your Approach: Answered based on my prior experience and understanding of retail operations.
    • Outcome: The interview lasted only 10 minutes, and no feedback was provided afterward. Despite my 4 years of experience with Airtel and willingness to relocate, I was not shortlisted.

Preparation Tips:

  • Ensure you thoroughly understand the job requirements and align your experience with them.
  • Be prepared to discuss specific skills like retail operations, team management, and consumer durables, as these are often key focus areas for such roles.

Conclusion:
The interview process was brief and lacked transparency, especially regarding feedback. Despite meeting the stated requirements (being a woman with an MBA and prior Airtel experience), the outcome was disappointing. For future candidates, I recommend following up persistently for feedback and ensuring your application aligns closely with the job description.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - One-on-One Interview:
    • Questions Asked:
      1. What are your strengths and weaknesses?
      2. How will you align your team?
      3. How will you manage the revenue?
    • Your Approach:
      • For strengths and weaknesses, I focused on highlighting my leadership skills and ability to adapt, while being honest about areas I’m working to improve.
      • For team alignment, I discussed strategies like clear communication, setting common goals, and regular feedback sessions.
      • For revenue management, I emphasized data-driven decision-making, customer satisfaction, and cost optimization.
    • Outcome: [Not specified]

Preparation Tips:

  • Brush up on team management and revenue optimization strategies.
  • Be ready to discuss real-life examples of leadership and problem-solving.
  • Practice answering common HR and situational questions.

Conclusion:
The interview was a good opportunity to reflect on my skills and how they align with the role. I felt confident in my answers but would prepare more specific examples for future interviews. For candidates, focus on clear communication and practical examples to showcase your experience.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: Applied via Naukri.com and was interviewed in April 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:

  • Questions Asked:

    • Current job role
    • Reason for change

  • Your Approach:

    • Answered honestly about my current responsibilities and explained my motivation for seeking a new opportunity.

  • Outcome:

    • [Result not specified]

Preparation Tips:

  • Focus on highlighting your experience in retail business, inventory control, and customer handling.
  • Be prepared to discuss your communication and interpersonal skills, as these are key for the role.

Conclusion:

The interview was straightforward, focusing on my current role and reasons for change. It would have been helpful to prepare more detailed examples of my achievements in retail and customer satisfaction to strengthen my responses. For future candidates, ensure you can articulate your skills and experiences clearly and confidently.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - HR Interview:
    • Questions Asked:
      1. Can you introduce yourself and share your background?
      2. Tell me about yourself.
      3. Why do you want to work at Bharti Airtel?
    • Your Approach:
      • For the introduction and background question, I kept it concise, focusing on my education, relevant experience, and key skills.
      • For “Tell me about yourself,” I structured my response to highlight my professional journey, strengths, and why I’m a good fit for the role.
      • For the “Why Bharti Airtel” question, I researched the company’s values and aligned my career goals with their mission, emphasizing my interest in the retail and telecom sectors.
    • Outcome: [Not specified]

Preparation Tips:

  • Brush up on your resume and be ready to explain any part of it in detail.
  • Research the company thoroughly, including its culture, values, and recent developments.
  • Practice common HR questions like “Tell me about yourself” and “Why this company?” to ensure clarity and confidence in your answers.

Conclusion:
The HR round was straightforward, focusing on understanding my background and motivation for joining Bharti Airtel. I felt prepared, but I could have been more specific about how my skills align with the Store Manager role. For future candidates, I’d recommend tailoring your answers to the job description and showcasing your enthusiasm for the retail industry.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: Approached by the company and interviewed in November 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None (resume-based shortlisting).
    • Your Approach: Ensured my resume was concise and highlighted relevant experience.
    • Outcome: Passed to the next round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. About your experience and journey.
      2. Strengths and family background.
    • Your Approach: Answered confidently, focusing on my professional journey and personal strengths.
    • Outcome: Successful progression in the interview process.

Preparation Tips:

  • Confidence, voice modulation, and a clear communication style are crucial.
  • Keep your resume crisp and to the point.

Conclusion:
The interview process was smooth, and the HR round was conversational. Being confident and articulate about my experiences helped me perform well. For future candidates, focus on presenting yourself clearly and confidently.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I applied for the position through Naukri.com and was interviewed in April 2021.

Interview Rounds:

  • Round 1 - Aptitude Test and Interview:
    • Questions Asked:
      1. Introduction.
      2. Questions regarding my job role and team handling experiences.
      3. Questions about my appraisals.
    • Your Approach: I focused on being transparent and confident while answering the questions. I shared practical experiences and ensured honesty in my responses.
    • Outcome: The round went well, and I was able to showcase my skills and experiences effectively.

Preparation Tips:

  • Be transparent, confident, practical, and honest during the interview.
  • Highlight your team handling experiences and any relevant achievements.

Conclusion:
The interview experience was smooth, and I felt prepared due to my practical approach. Being honest and confident helped me present myself well. For future candidates, I’d advise focusing on real-life examples and staying composed during the interview.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I applied through a recruitment consultant and was interviewed before January 2022.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Pro Tip: Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
    • Outcome: My resume was shortlisted for further rounds.

  • Round 2 - HR Round:

    • Questions Asked:
      1. Experience and job role details.
      2. How to manage the store and properly maintain store inventory.
      3. Questions about family background.
      4. Company-related test.
    • Your Approach: I answered honestly about my experience and shared practical insights on store management and inventory control. For the family background question, I kept it concise and professional.
    • Outcome: I cleared the HR round.

  • Round 3 - Aptitude Test Round:

    • Questions Asked: Basic computer skills, especially MS Excel.
    • Your Approach: I brushed up on my Excel skills beforehand and ensured I was comfortable with basic functions.
    • Outcome: I performed well in the aptitude test.

Preparation Tips:

  • Many good companies are open to employees choosing any role, so be flexible and open-minded.
  • Focus on skills like store inventory control, retail business, customer satisfaction, communication, interpersonal skills, cash handling, and customer handling.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. The HR round was more conversational, while the aptitude test required practical skills. For future candidates, I’d recommend being thorough with your resume and brushing up on basic computer skills, especially if the role involves store management.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: The application process involved multiple rounds, including resume shortlisting, aptitude test, group discussion, and an HR interview.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume for relevant qualifications and experience.

  • Your Approach: Ensured the resume was concise, professional, and highlighted key skills and experiences relevant to the role.

  • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Aptitude Test:

  • Questions Asked: Basic questions of 10th standard level, covering easy to medium difficulty topics.

  • Your Approach: Revised basic concepts and practiced sample questions to refresh knowledge.

  • Outcome: Cleared the aptitude test.

  • Round 3 - Group Discussion:

  • Questions Asked: Random hot topics from current news were given for discussion.

  • Your Approach: Stayed updated with current affairs, actively participated, and ensured clear and logical points were made.

  • Outcome: Performed well and advanced to the next round.

  • Round 4 - HR Interview:

  • Questions Asked:

    • Introduction, details about projects, family background, and interests.
    • Hobbies, specialization, and subjects studied.

  • Your Approach: Prepared a clear and concise introduction, discussed projects confidently, and answered personal questions honestly.

  • Outcome: The HR round went smoothly, and the overall performance was positive.

Preparation Tips:

  • Be confident and maintain good communication skills throughout the process.
  • Stay updated with current affairs for the group discussion round.
  • Revise basic aptitude concepts to ensure a strong performance in the test.

Conclusion:
The interview process was well-structured, and each round tested different skills. Confidence and clarity in communication played a crucial role. For future candidates, focusing on these aspects and staying prepared for diverse topics will be beneficial.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I applied via a job portal and was interviewed before September 2021.

Interview Rounds:

  • Round 1 - HR Round:

    • Questions Asked: “What are you doing?”
    • Your Approach: I answered honestly about my current activities and how they align with the role of a Store Manager.
    • Outcome: Passed this round.

  • Round 2 - Group Discussion Round:

    • Description: We were seated around a table with five other candidates. The interviewer gave us a topic to discuss, asked us to write our thoughts on paper, and later collected the papers to evaluate our understanding of the topic.
    • Your Approach: I focused on clearly articulating my points and ensured my written response was concise and relevant.
    • Outcome: Successfully moved to the next round.

  • Round 3 - One-on-one Round:

    • Questions Asked:
      • The interviewer reviewed my resume and asked why I left my previous company.
      • Questions about my skills, time management, thinking abilities, and planning skills.
      • Inquired about my hobbies and interests.
    • Your Approach: I provided straightforward answers, especially about my previous work experience, and highlighted my strengths in skills like time management and planning. For hobbies, I kept it genuine.
    • Outcome: The interviewer seemed satisfied with my responses.

Preparation Tips:

  • Be honest and concise in your answers. If you don’t know something, admit it politely.
  • Focus on your resume and be prepared to discuss every detail mentioned in it.
  • Practice articulating your thoughts clearly, especially for group discussions.

Conclusion:
Overall, the interview process was structured and focused on assessing practical skills and personality traits. Being honest and confident in my responses worked well for me. For future candidates, I’d advise thorough preparation on resume details and staying calm during the interview.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: I was approached by the company directly for this role and interviewed before May 2023.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      • KPIs (Key Performance Indicators) were discussed.
      • Reasons for switching jobs were asked.
      • Personal life questions, such as details about my family members, were also part of the conversation.
    • Your Approach: I answered honestly, highlighting my experience in store management and my motivation for the role. I kept my responses concise and relevant to the job requirements.
    • Outcome: I passed this round and moved to the next stage.

  • Round 2 - Group Discussion Round:

    • Questions Asked: The discussion involved the Zonal Manager and the State Head. Topics weren’t specified, but it was a collaborative discussion about store management scenarios.
    • Your Approach: I actively participated, shared my insights, and listened to others’ perspectives to contribute meaningfully.
    • Outcome: The round went well, and I advanced to the final HR round.

  • Round 3 - HR Round:

    • Questions Asked:
      • Salary expectations were discussed.
      • Growth perspectives within the company were also a topic of conversation.
    • Your Approach: I was transparent about my salary expectations and expressed my enthusiasm for long-term growth with the company.
    • Outcome: The HR round concluded positively, and I received feedback about the next steps.

Preparation Tips:

  • Brush up on KPIs and store management metrics.
  • Be ready to discuss your reasons for switching jobs clearly.
  • Practice group discussions to improve collaboration and communication skills.
  • Research the company’s growth trajectory to align your expectations during the HR round.

Conclusion:
Overall, the interview process was smooth and well-structured. The questions were relevant to the role, and the interviewers were professional. I could have prepared more specific examples of my past achievements to strengthen my responses. For future candidates, I’d advise being confident, honest, and well-prepared about both technical and personal aspects of the role.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: I applied via a walk-in interview in March 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: None specified.
    • Your Approach: Ensured my resume was crisp and to the point.
    • Outcome: Passed to the next round.

  • Round 2 - Coding Test:

    • Questions Asked: What is a data structure? What is a linked list?
    • Your Approach: Answered the questions based on my understanding of basic programming concepts.
    • Outcome: Passed to the next round.

  • Round 3 - Video Call:

    • Questions Asked:
      • What was your first work experience?
      • How much income did you generate for your previous company?
      • How did you manage your team? Explain two methods.
    • Your Approach: Shared my work experience details and explained my team management strategies.
    • Outcome: Passed to the next round.

  • Round 4 - Behavioral Round:

    • Questions Asked:
      • How would you handle an angry customer if the CRO couldn’t manage the situation?
      • If a customer abuses or physically assaults you, would you leave the job?
      • How would you improve team bonding among CROs to boost sales?
    • Your Approach: Provided practical solutions for handling difficult customers and emphasized teamwork.
    • Outcome: Passed to the next round.

  • Round 5 - Salary Package Round:

    • Questions Asked:
      • What was your last salary package (2.4 LPA)? What are your expectations now (4.5 LPA)?
    • Your Approach: Clearly stated my previous salary and justified my expected package.
    • Outcome: Passed to the next round.

  • Round 6 - Nil Round:

    • Questions Asked: None specified.
    • Your Approach: Shared my expectations.
    • Outcome: Final selection.

Preparation Tips:

  • I am more comfortable speaking in Hindi, so I prepared accordingly.
  • Building an online career brand and thorough interview preparation are key.

Conclusion:
Overall, the interview process was smooth, and I felt confident in my responses. I could have prepared more for the behavioral questions to articulate my answers better. My advice to future candidates is to focus on practical scenarios and stay calm during the interview.

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Company Name: Bharti Airtel

Position: Store Manager

Location: Kolkata

Application Process: I applied through campus placement and was interviewed before September 2020.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked: Basic HR questions.
    • Your Approach: Answered honestly and professionally.
    • Outcome: Cleared this round.

  • Round 2 - Group Discussion (GD):

    • Questions Asked: Topics related to retail and customer handling.
    • Your Approach: Participated actively and shared relevant insights.
    • Outcome: Cleared this round.

  • Round 3 - Problem Statement:

    • Questions Asked: Given a retail-related problem to solve.
    • Your Approach: Analyzed the problem and proposed a structured solution.
    • Outcome: Cleared this round.

  • Round 4 - Case Study:

    • Questions Asked: Presented with a case study on store management.
    • Your Approach: Evaluated the case thoroughly and provided a detailed response.
    • Outcome: Cleared this round.

  • Round 5 - On-Job Training (8 Days):

    • Tasks Assigned: Practical training in store management without any pay or official offer.
    • Your Approach: Gave my best effort and delivered a final presentation.
    • Outcome: Despite performing well, I was rejected for being “immature” for the position.

Preparation Tips:

  • Be prepared for multiple rounds, including HR, GD, and case studies.
  • Focus on retail management, customer handling, and problem-solving skills.
  • Be cautious about unpaid training or unclear job offers.

Conclusion:
The overall experience was disappointing. Despite clearing all rounds and performing well during the unpaid training, the rejection felt unfair. I would advise others to think twice before pursuing opportunities with Bharti Airtel, especially if they involve unpaid commitments.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I applied for the position through Naukri.com and was interviewed in August 2021.

Interview Rounds:

  • Round 1 - HR Interview:

    • Questions Asked: General questions about my background, experience, and motivation for applying.
    • Your Approach: I focused on aligning my past experiences with the role requirements and emphasized my leadership skills.
    • Outcome: Cleared this round successfully.

  • Round 2 - Aptitude Test:

    • Questions Asked: Basic aptitude and reasoning questions.
    • Your Approach: I brushed up on my quantitative and logical reasoning skills beforehand.
    • Outcome: Passed the test.

  • Round 3 - Video Call with CDO:

    • Questions Asked: Questions about team management, handling conflicts, and retail operations.
    • Your Approach: I shared practical examples from my previous roles to demonstrate my problem-solving and leadership abilities.
    • Outcome: Advanced to the next round.

  • Round 4 - Technical Interview:

    • Questions Asked: Specific questions about retail store operations, inventory management, and customer handling.
    • Your Approach: I highlighted my hands-on experience in retail and how I managed challenges in previous roles.
    • Outcome: Cleared this round.

  • Round 5 - Final Interview:

    • Questions Asked: Scenario-based questions like “How to manage when one of your team members is planning to switch?”
    • Your Approach: I discussed strategies for retention and maintaining team morale.
    • Outcome: Received positive feedback and moved forward in the process.

Preparation Tips:

  • Be confident and well-prepared. Focus on retail-specific scenarios and team management skills.
  • Brush up on aptitude and reasoning skills for the test.

Conclusion:
Overall, the interview process was thorough but fair. I felt well-prepared, but I could have practiced more scenario-based questions. My advice to future candidates is to focus on real-life examples and stay confident throughout the process.

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Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: [Not specified]

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: Resume screening to shortlist candidates.

  • Your Approach: Ensure your resume is concise and avoids unnecessary details like photos, gender, age, or address.

  • Outcome: Shortlisted for the next round.

  • Round 2 - Aptitude Test:

  • Questions Asked: Basic questions of 10th standard level, ranging from easy to medium difficulty.

  • Your Approach: Brush up on fundamental concepts from 10th-grade subjects.

  • Outcome: Cleared the test.

  • Round 3 - Group Discussion:

  • Questions Asked: Random hot topics from current news were given for discussion.

  • Your Approach: Stay updated with current affairs and practice speaking confidently in a group setting.

  • Outcome: Successfully participated and moved to the next round.

  • Round 4 - HR Round:

  • Questions Asked:

    • Intro, projects, family, and interests.
    • Hobbies, specialization, and subjects studied.

  • Your Approach: Be honest and confident while answering personal and professional questions.

  • Outcome: Final selection.

Preparation Tips:

  • Be confident and focus on good communication skills.
  • Stay updated with current affairs for the group discussion round.
  • Revise basic aptitude concepts.

Conclusion:
The interview process was smooth and well-structured. Confidence and clarity in communication played a key role in clearing all rounds. For future candidates, I’d recommend staying calm, being yourself, and preparing thoroughly for each stage.

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Company Name: Bharti Airtel

Position: Store Manager

Application Process: I was approached by the company for this role, and the interview process took place before May 2023.

Interview Rounds:

  • Round 1 - One-on-One Round:

    • Questions Asked:
      • KPIs (Key Performance Indicators) were discussed.
      • Reasons for switching jobs were asked.
      • Personal life questions, such as details about my family members, were also part of the conversation.
    • Your Approach: I answered honestly and confidently, aligning my responses with the role’s requirements.
    • Outcome: I successfully cleared this round.

  • Round 2 - Group Discussion Round:

    • Questions Asked: The discussion involved the Zonal Manager and the State Head.
    • Your Approach: I actively participated, shared relevant insights, and listened to others’ perspectives.
    • Outcome: This round went well, and I progressed to the next stage.

  • Round 3 - HR Round:

    • Questions Asked:
      • Salary expectations were discussed.
      • Growth perspectives within the company were also a topic of conversation.
    • Your Approach: I was transparent about my expectations and showed enthusiasm for long-term growth with the company.
    • Outcome: The HR round concluded positively.

Preparation Tips:

  • Brush up on key retail metrics like KPIs and store management fundamentals.
  • Be ready to discuss your career trajectory and reasons for switching roles.
  • Practice active listening and articulate your thoughts clearly for group discussions.

Conclusion:
Overall, the interview process was thorough but fair. I felt well-prepared for each round, and the interactions were professional. For future candidates, I’d recommend researching the company’s retail operations and being clear about your career goals. Honesty and confidence go a long way!

18

Company Name: Bharti Airtel

Position: Store Manager

Location: [Not specified]

Application Process: I applied via a walk-in interview in March 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

  • Questions Asked: None explicitly mentioned.

  • Your Approach: Ensured my resume was crisp and highlighted relevant experience.

  • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Coding Test:

  • Questions Asked: What is a data structure? What is a linked list?

  • Your Approach: Answered concisely with definitions and examples.

  • Outcome: Cleared the round.

  • Round 3 - Video Call:

  • Questions Asked:

    1. What was your first work experience?
    2. How much income did you generate for your previous company?
    3. How did you manage your team? Explain two methods.

  • Your Approach: Shared my work history, quantified achievements, and described team management strategies.

  • Outcome: Advanced to the next round.

  • Round 4 - Behavioral Round:

  • Questions Asked:

    1. How would you handle an angry customer if the CRO couldn’t manage the situation?
    2. If a customer abuses or physically assaults you, would you leave the job?
    3. How would you build team bonding among CROs to improve sales?

  • Your Approach: Demonstrated problem-solving skills, patience, and leadership qualities.

  • Outcome: Progressed further.

  • Round 5 - Salary Package Round:

  • Questions Asked:

    1. What was your last salary package (2.4 LPA), and what are your current expectations (4.5 LPA)?

  • Your Approach: Clearly stated my previous salary and justified my expectations.

  • Outcome: Negotiations were successful.

  • Round 6 - Nil Round:

  • Questions Asked:

    1. Nothing specific; just discussed my expectations.

  • Your Approach: Reiterated my enthusiasm for the role and company.

  • Outcome: Finalized the hiring process.

Preparation Tips:

  • I am more comfortable speaking in Hindi, so I ensured my communication was clear and confident.
  • Building an online career brand and preparing thoroughly for interviews is crucial.

Conclusion:
Overall, the interview process was thorough but manageable. I felt confident in my responses, especially in the behavioral and salary negotiation rounds. For future candidates, I recommend being clear about your expectations and showcasing your problem-solving and leadership skills effectively.