American Express Product Manager Interview Questions & Experience Guide

Interview Preparation
,
1

American Express Product Manager Interview Questions & Experience Guide

2

Company Name: American Express

Position: Product Manager

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - Technical Round:

  • Questions Asked:

    • Data science questions (specific questions not detailed).

  • Your Approach: [Candidate’s approach not provided]

  • Outcome: [Result of this round not specified]

Preparation Tips:

  • Focus on troubleshooting, advertising, automation testing, business analysis, change management, machine learning, product design, and automation skills as these are top skills recommended for the role.

Conclusion:

[Overall experience summary not provided]

3

Company Name: American Express

Position: Product Manager

Location: [Location not specified]

Application Process: [Details not provided]

Interview Rounds:

  • Round 1 - Technical Round:
    • Questions Asked:
      1. Talk about your previous projects.
      2. How did you align a person not performing well?
    • Your Approach:
      • For the first question, I discussed my past projects in detail, highlighting my role, challenges faced, and the outcomes. I focused on how these experiences prepared me for the Product Manager role.
      • For the second question, I shared a specific example of a time I helped a struggling team member by identifying their challenges, providing support, and aligning them with the team’s goals.
    • Outcome: [Result not provided]

Preparation Tips:

  • Focus on articulating your project experiences clearly, emphasizing your contributions and learnings.
  • Prepare examples of leadership and teamwork, especially situations where you helped others improve.

Conclusion:
The interview was a great opportunity to reflect on my past experiences and how they align with the Product Manager role. I could have been more concise in my answers, but overall, it was a positive experience. Future candidates should ensure they have concrete examples ready for behavioral and technical questions.

4

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: Applied via the company website before March 2023.

Interview Rounds:

  • Round 1 - HR Round:

  • Questions Asked:

    • About qualifications.

  • Your Approach:

    • Answered concisely, focusing on relevant qualifications and experience.

  • Outcome:

    • Successfully cleared the round.

  • Round 2 - Group Discussion Round:

  • Questions Asked:

    • Interview with people holding different roles in the company.

  • Your Approach:

    • Engaged actively in the discussion, listened carefully, and provided thoughtful responses.

  • Outcome:

    • The round was interactive, and the outcome was positive.

Preparation Tips:

  • Prepare your elevator speech.
  • Focus on listening and answering the interviewers’ questions rather than just talking about yourself.

Conclusion:
The overall interview experience was smooth and engaging. The key takeaway is to be prepared with a clear and concise introduction and to actively listen during discussions. For future candidates, practicing group discussions and refining your elevator pitch can be highly beneficial.

5

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: Applied via campus placement in September 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

  • Questions Asked: General aptitude questions with a technical focus.

  • Your Approach: Prepared with a strong technical foundation to tackle the aptitude questions.

  • Outcome: Successfully cleared the round.

  • Round 2 - Technical Round:

  • Questions Asked:

    1. What is a primary key?
    2. What is a foreign key?

  • Your Approach: Answered confidently by explaining the concepts clearly and providing examples where necessary.

  • Outcome: Cleared the round.

Preparation Tips:

  • Focus on strengthening your basic programming skills, as they form the foundation for technical rounds.

Conclusion:
The interview process was smooth, and the questions were aligned with the role’s requirements. Being thorough with the basics helped me perform well. For future candidates, I’d emphasize the importance of mastering fundamental concepts, as they are often the key to cracking technical rounds.

6

Company Name: American Express

Position: Product Manager

Location: [Location not specified]

Application Process: [Application process details not provided]

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: Questions from SQL, DSA, C/C++, and aptitude.
    • Your Approach: Prepared by revising core concepts in SQL, DSA, and C/C++ and practiced aptitude questions.
    • Outcome: Cleared the round successfully.

  • Round 2 - Group Discussion:

    • Topic Given: “UPI vs Credit Card”.
    • Your Approach: Focused on presenting balanced arguments, highlighting pros and cons of both payment methods, and actively participated in the discussion.
    • Outcome: Advanced to the next round.

  • Round 3 - Technical Round:

    • Questions Asked:
      1. Resume-based questions.
      2. Questions on Python and SQL (as mentioned in the resume).
    • Your Approach: Ensured thorough knowledge of all projects and skills listed on the resume, especially Python and SQL.
    • Outcome: Cleared the technical round.

  • Round 4 - HR Round:

    • Questions Asked:
      1. Strengths and weaknesses.
      2. Introduce yourself, etc.
    • Your Approach: Prepared a concise introduction and reflected on strengths and weaknesses honestly, aligning them with the role.
    • Outcome: Successfully cleared the HR round.

Preparation Tips:

  • Be well-prepared with all the skills mentioned in your resume.
  • Practice guestimates and puzzles to improve problem-solving skills.

Conclusion:
The interview process was comprehensive, covering aptitude, technical skills, and soft skills. Being thorough with my resume and practicing puzzles helped me perform well. Future candidates should focus on resume-backed preparation and active participation in group discussions.

7

Company Name: American Express

Position: Product Manager

Location: [Location not specified]

Application Process: I applied via Naukri.com and was interviewed in July 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

  • Questions Asked: None (resume screening).

  • Your Approach: Ensured my resume was crisp and highlighted relevant experience.

  • Outcome: Shortlisted for the next round.

  • Round 2 - Group Discussion Round:

  • Questions Asked: Discussed my current project, roles, and responsibilities.

  • Your Approach: Actively participated, clearly articulated my contributions, and listened to others.

  • Outcome: Advanced to the technical round.

  • Round 3 - Technical Round:

  • Questions Asked:

    1. SQL complex queries and PL/SQL, CRON JOBS, SERVICE NOW.
    2. Differences between SQL and PL/SQL.
    3. Explain types of joins.
    4. Difference between correlated and non-correlated subqueries.
    5. Find department-wise total salary.

  • Your Approach: Prepared thoroughly on SQL and PL/SQL concepts, practiced writing queries, and revised database fundamentals.

  • Outcome: Awaiting results.

Preparation Tips:

  • Focus on SQL and PL/SQL concepts, especially complex queries and joins.
  • Revise database fundamentals and practice writing queries.
  • Be clear about your current project and roles to articulate them well in discussions.

Conclusion:
The interview process was smooth, and the questions were aligned with the role’s requirements. I could have spent more time practicing CRON JOBS and SERVICE NOW specifics. For future candidates, ensure your resume is concise and practice technical concepts thoroughly.

8

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: I applied through the company website and was interviewed before March 2023.

Interview Rounds:

  • Round 1 - HR Round:

  • Questions Asked:

    • About qualifications.

  • Your Approach: I answered honestly about my qualifications and experience, ensuring clarity and relevance to the role.

  • Outcome: I passed this round and moved to the next stage.

  • Round 2 - Group Discussion Round:

  • Questions Asked:

    • Interview with people holding different roles in the company.

  • Your Approach: I actively listened to others, contributed relevant points, and ensured my answers aligned with the discussion.

  • Outcome: The round was interactive, and I received positive feedback.

Preparation Tips:

  • Prepare your elevator speech.
  • Focus on listening and answering the interviewers’ questions rather than just talking about yourself.

Conclusion:
Overall, the interview process was smooth and engaging. The HR round was straightforward, while the group discussion tested my ability to collaborate and communicate effectively. For future candidates, I recommend being concise and attentive during discussions.

9

Company Name: American Express

Position: Product Manager

Application Process: Applied via the company website in February 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. Tell me about yourself.
      2. Experience-related questions.
      3. Questions related to Scrum and situational scenarios.
    • Your Approach:
      • For the “Tell me about yourself” question, I focused on my relevant experience and skills that align with the Product Manager role.
      • For experience-related questions, I highlighted specific projects and achievements from my past roles.
      • For Scrum and situational questions, I drew from real-life examples to demonstrate my understanding of Agile methodologies and problem-solving skills.
    • Outcome: The round was conversational, and I felt confident about my responses. Awaiting further updates.

Preparation Tips:

  • Brush up on Agile and Scrum methodologies, as they are often key topics for Product Manager roles.
  • Be ready to discuss your past experiences in detail, focusing on outcomes and learnings.
  • Practice situational questions to articulate your thought process clearly.

Conclusion:
Overall, the interview was a great learning experience. I realized the importance of being concise yet detailed in my answers. For future candidates, I’d recommend preparing thoroughly for both technical and behavioral aspects of the role.

10

Company Name: American Express

Position: Product Manager

Location: Indian Institute of Management (IIM), Lucknow (Campus Placement)

Application Process: Applied via campus placement at IIM Lucknow.

Interview Rounds:

  • Round 1 - Case Study Round:

    • Questions Asked:
      1. Tell me about yourself.
      2. How will you identify whether a person who had earlier defaulted on paying credit card dues can now pay, assuming we have all the data sources?
      3. Suppose you have to open a store for musical instruments and you have access to all the data, what all sources of data can you think of and how will they be relevant?
    • Your Approach:
      1. Prepared a standard introduction.
      2. For the credit card question, broke it down into the person’s ability to pay by analyzing savings (bank balance, earnings) and expenditures (necessity vs. luxury).
      3. For the musical instruments store, listed direct (previous purchases, music-related affiliations) and indirect (time spent on music channels) data sources.
    • Outcome: The round lasted 20 minutes, with 8 minutes per situation. The interviewer kept probing for more data sources in the second question.

  • Round 2 - Case Study Round:

    • Questions Asked:
      1. How will you build an IPL fantasy team for a match using Cricbuzz data?
    • Your Approach:
      1. Clarified constraints (e.g., 100 points limit).
      2. Structured the team (4 batsmen, 1 keeper, 3 bowlers, 3 all-rounders).
      3. Framed it as a utility maximization problem, focusing on quantifying player utility based on batting, bowling, and other factors.
    • Outcome: The entire 25-minute interview revolved around this case, with deep dives into quantitative representations of player data.

Preparation Tips:

  • Engage in senior interactions to gain insights into real-world product management scenarios.
  • Practice breaking down problems into structured frameworks, especially data-driven ones.

Conclusion:
The interview process was intense but rewarding, with a strong focus on data-driven problem-solving. The key takeaway is to approach case studies methodically and be prepared to think on your feet. For future candidates, I’d recommend practicing situational case studies and being comfortable with data analysis.

11

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: Applied via campus placement in September 2023.

Interview Rounds:

  • Round 1 - Aptitude Test:

    • Questions Asked: General aptitude questions with a focus on technical topics.
    • Your Approach: Prepared by strengthening my technical fundamentals to tackle the aptitude questions effectively.
    • Outcome: Successfully cleared the round.

  • Round 2 - Technical Round:

    • Questions Asked:
      1. What is a primary key?
      2. What is a foreign key?
    • Your Approach: Answered the questions by explaining the concepts clearly and providing examples where necessary.
    • Outcome: Cleared the round with confidence.

Preparation Tips:

  • Focus on strengthening your basic programming skills, as they form the foundation for technical interviews.

Conclusion:
The interview process was smooth, and the questions were aligned with the role’s requirements. Being thorough with the basics helped me perform well. For future candidates, I’d recommend brushing up on core technical concepts and practicing problem-solving to ace the rounds.

12

Company Name: American Express

Position: Product Manager

Application Process: I applied via a job portal and was interviewed before July 2023.

Interview Rounds:

  • Round 1 - Technical Round:

    • Questions Asked:
      1. How does AMEX make money?
      2. How is AMEX different from Visa/Mastercard?
    • Your Approach: I researched AMEX’s business model beforehand and compared it with Visa/Mastercard to highlight the unique aspects of AMEX, such as its closed-loop network and premium customer base.
    • Outcome: I passed this round.

  • Round 2 - HR Round:

    • Questions Asked:
      1. What are your strengths and weaknesses?
    • Your Approach: I focused on aligning my strengths with the role’s requirements and discussed my weaknesses honestly while emphasizing how I work on them.
    • Outcome: The round went well, and I received positive feedback.

Preparation Tips:

  • Research the company’s business model and its competitors thoroughly.
  • Be prepared to discuss your strengths and weaknesses in a structured manner.
  • Practice answering questions about the company’s unique selling points.

Conclusion:
Overall, the interview process was smooth, and I felt well-prepared. I would advise future candidates to focus on understanding the company’s core business and how it stands out in the market. All the best for your interview!

13

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: Applied via Naukri.com in March 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:

    • Questions Asked:
      1. Have you faced a challenging situation at work? What was it?
      2. How do you prioritize a new requirement in the middle of a sprint?
      3. How does security work for an API?
    • Your Approach:
      • For the challenging situation, I shared a real-life example where I had to resolve a conflict between team members and how I handled it.
      • For prioritization, I explained my method of evaluating the impact and urgency of the new requirement and aligning it with the sprint goals.
      • For API security, I discussed common practices like authentication, encryption, and rate limiting.
    • Outcome: Successfully cleared the round.

  • Round 2 - One-on-one Round:

    • Questions Asked:
      1. Why do you want to work for Wells Fargo? (Note: This seems to be a misalignment with the company name; possibly a typo.)
    • Your Approach:
      • I focused on aligning my skills and career goals with the company’s mission and values.
    • Outcome: Awaiting further updates.

Preparation Tips:

  • Always ask questions to the panel to show your interest and clarify any doubts.

Conclusion:
The interview process was smooth, and I felt prepared for most questions. If I could do anything differently, I would double-check the company details to avoid confusion (like the Wells Fargo question). Overall, it was a great learning experience!

14

Company Name: American Express

Position: Product Manager

Application Process: Applied via a recruitment consultant in February 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist:

    • Questions Asked: No specific questions were asked in this round. The focus was on reviewing the resume.
    • Your Approach: Ensured my resume was concise, relevant, and free of unnecessary personal details like photos, gender, age, or address.
    • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Technical Round:

    • Questions Asked:
      1. Work-related questions (general).
      2. Finance knowledge was tested during the interview.
    • Your Approach: Prepared by reviewing my past work experiences and brushing up on finance-related concepts relevant to the role.
    • Outcome: The interview went well, and I was able to answer the questions confidently.

Preparation Tips:

  • Keep your resume clean and focused on relevant skills and experiences.
  • Brush up on domain-specific knowledge, especially if the role requires it (e.g., finance for a Product Manager role at a financial services company).

Conclusion:
Overall, the interview process was smooth. I learned the importance of tailoring my resume and being well-prepared for domain-specific questions. For future candidates, I’d recommend focusing on clarity in your resume and thorough preparation for technical aspects of the role.

15

Company Name: American Express

Position: Product Manager

Location: [Not specified]

Application Process: Applied via Naukri.com and was interviewed in July 2023.

Interview Rounds:

  • Round 1 - Resume Shortlist Round:

  • Questions Asked: N/A (Resume-based shortlisting)

  • Your Approach: Ensured the resume was crisp and highlighted relevant skills and experiences.

  • Outcome: Successfully shortlisted for the next round.

  • Round 2 - Group Discussion Round:

  • Questions Asked: About current project, roles, and responsibilities.

  • Your Approach: Actively participated, clearly explained my contributions, and listened to others.

  • Outcome: Advanced to the next round.

  • Round 3 - Technical Round:

  • Questions Asked:

    1. SQL complex queries and PL/SQL, CRON JOBS, SERVICE NOW.
    2. Differences between SQL and PL/SQL.
    3. Explain types of joins.
    4. Difference between correlated and non-correlated subqueries.
    5. Find department-wise total salary.

  • Your Approach: Prepared thoroughly for SQL and PL/SQL concepts, practiced writing queries, and revised key differences.

  • Outcome: Awaiting results.

Preparation Tips:

  • Focus on SQL and PL/SQL concepts, especially complex queries and joins.
  • Practice writing queries for common scenarios like aggregations and subqueries.
  • Be clear about your current project and responsibilities for the group discussion.

Conclusion:
The interview process was structured and tested both technical and communication skills. Preparing well for SQL and being articulate in the group discussion helped. For future candidates, ensure your resume is concise and practice SQL extensively.

16

Company Name: American Express

Position: Product Manager

Location: Indian Institute of Management (IIM), Lucknow (Campus Placement)

Application Process: Applied via campus placement at IIM Lucknow.

Interview Rounds:

  • Round 1 - Case Study Round:

    • Questions Asked:

      1. Tell me about yourself.
      2. How will you identify whether a person who had earlier defaulted on paying credit card dues can now pay, assuming we have all the data sources?
      3. Suppose you have to open a store for musical instruments and you have access to all the data. What all sources of data can you think of, and how will they be relevant?

    • Your Approach:

      1. Provided a standard introduction.
      2. For the credit card dues question, broke it down into ability to pay (expenditure vs. savings) and explained how to quantify these using available data.
      3. For the musical instruments store, listed direct and indirect data sources (e.g., previous purchases, time spent on music-related activities).

    • Outcome: The round lasted 20 minutes, with 8 minutes spent on each situation. The interviewer probed for more data sources in the second question.

  • Round 2 - Case Study Round:

    • Questions Asked:

      1. How will you build an IPL fantasy team for a match using Cricbuzz data?

    • Your Approach:

      1. Clarified constraints (e.g., 100-point limit).
      2. Structured the team (4 batsmen, 1 keeper, 3 bowlers, 3 all-rounders).
      3. Framed it as a utility maximization problem, quantifying player utility based on batting, bowling, and other factors.

    • Outcome: The entire 25-minute round revolved around this case, with deep dives into quantitative representation of player data.

Preparation Tips:

  • Engage in senior interactions to gain insights into case study approaches.
  • Focus on breaking down problems into structured components and quantifying data-driven solutions.

Conclusion:
The interview process was rigorous, with a strong emphasis on data-driven problem-solving. While I managed to structure my answers well, I could have prepared more diverse case studies to handle unexpected twists better. For future candidates, practicing a variety of case studies and honing quantitative reasoning will be key.