You can use the certain process to understand that you have right details and customer needs :
- Collect Direct Feedback from your customers
- Keep a close eye on your competitors
- Create a “customer needs” statement.
- Plan how to implement Customer needs into your operations
- Apply intelligent customer engagement.
- Create more Buyer persona to attract and tell the details.
- Generate Data from customer analytics.
- Anticipate, Predict and PLan for the future.
- Traverse your customer’s path.
10.Follow customer needs analysis via surveys, interviews, focus groups, or social listening.