What is Total quality management ( TQM) in operations.?

[ansu-antony-1951a747 (Ansu Antony)]

TQM stands for total quality management this concept deals with creating and maximizing quality controls in the organization for better productivity and efficiency. This concept guides us to give primary importance to quality for the welfare of the company.
TQM can be summarized as a management system for a customer-focused organization that involves all employees in continual improvement
. It uses strategy, data, and effective communications to integrate the quality discipline into the culture and activities of the organization