MakeMyTrip Product Manager Interview Questions & Experience Guide

Interview Preparation
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21

Company Name: MakeMyTrip

Position: Product Manager

Application Process: I got my interview through my college placement team. The whole process was very well structured, planned, and well-coordinated. The results were not delayed and were announced on the same day.

Interview Rounds:

  • Round 1 - Technical Interview:

  • Questions Asked:

    • Can you walk us through a product you’ve worked on and the challenges you faced?
    • How would you prioritize features for a new product?
    • Explain a time when you had to make a data-driven decision.

  • Your Approach: I focused on showcasing my problem-solving skills and how I used data to drive decisions. I also highlighted my ability to prioritize features based on user needs and business goals.

  • Outcome: Passed to the next round.

  • Round 2 - Case Study:

  • Questions Asked:

    • Given a scenario where user engagement is dropping, how would you identify the root cause and propose solutions?
    • How would you design a loyalty program for our travel platform?

  • Your Approach: I structured my answers using frameworks like the 5 Whys for root cause analysis and brainstormed creative solutions for the loyalty program, keeping user behavior in mind.

  • Outcome: Advanced to the final round.

  • Round 3 - HR Interview:

  • Questions Asked:

    • Why do you want to work at MakeMyTrip?
    • How do you handle conflicts within a team?

  • Your Approach: I emphasized my passion for the travel industry and my collaborative approach to conflict resolution.

  • Outcome: Received a positive response and was selected for the role.

Preparation Tips:

  • Brush up on product management frameworks like AARRR, RICE, and prioritization techniques.
  • Practice case studies related to user engagement and feature prioritization.
  • Be ready to discuss your past projects in detail, focusing on outcomes and learnings.

Conclusion:
The interview process was smooth and well-organized. I felt prepared, but I could have practiced more case studies to refine my responses. My advice for future candidates is to focus on clear communication and structured thinking during interviews.

22

Company Name: MakeMyTrip

Position: Product Manager

Location: IIT On Campus

Application Process: Applied through the on-campus hiring process at IIT.

Interview Rounds:

  • Round 1 - Guesstimates / Business Sense Check / New Product Building:

    • Questions Asked: Mostly focused on guesstimates, business sense checks, and building a new product to increase market coverage.
    • Your Approach: I tried to think out loud and structure my thoughts logically. Engaging in a conversation with the interviewer helped clarify my ideas.
    • Outcome: Passed this round successfully.

  • Round 2 - Product Case:

    • Questions Asked: A detailed product case was presented for discussion.
    • Your Approach: I broke down the case into smaller components, analyzed each part, and proposed a structured solution while justifying my reasoning.
    • Outcome: Cleared this round as well.

  • Round 3 - Basic Product + Behavioral Questions:

    • Questions Asked: A mix of basic product-related questions and behavioral inquiries.
    • Your Approach: I answered the product questions with clarity and used the STAR method for behavioral questions to provide concise and relevant examples.
    • Outcome: Successfully cleared the final round.

Preparation Tips:

  • Practice guesstimates and case studies to improve your problem-solving skills.
  • Brush up on basic product management concepts and frameworks.
  • Prepare for behavioral questions using the STAR method to articulate your experiences effectively.

Conclusion:
The interviewers were very supportive and encouraged a healthy dialogue throughout the process. Thinking out loud and maintaining engagement were key to performing well. Overall, it was a great learning experience, and I’d advise future candidates to focus on clarity and structured thinking.

23

Company Name: MakeMyTrip

Position: Product Manager

Application Process: I applied for the Product Manager role at MakeMyTrip and received a response via email nearly a month later, notifying me about the next steps in the process. The further rounds were conducted via email.

Interview Rounds:

  • Round 1 - Email Screening:

    • Questions Asked: The email contained a set of questions related to product management, such as:
      • How would you prioritize features for a new travel booking feature?
      • Describe a time when you had to make a data-driven decision.
      • How do you handle conflicting stakeholder requirements?
    • Your Approach: I took my time to structure my answers clearly, focusing on real-life examples and data-backed reasoning. I also made sure to align my responses with MakeMyTrip’s business model.
    • Outcome: I passed this round and was invited for the next stage.

  • Round 2 - Case Study Submission:

    • Questions Asked: I was given a case study to analyze and propose a solution for improving user engagement on the MakeMyTrip app.
    • Your Approach: I broke down the problem into user pain points, analyzed existing data, and proposed a feature enhancement with a mock-up.
    • Outcome: My submission was well-received, and I moved to the final round.

  • Round 3 - Final Interview (Virtual):

    • Questions Asked: This was a discussion with a senior product manager. Questions included:
      • How would you handle a situation where a feature launch is delayed?
      • What metrics would you track for a new loyalty program?
      • How do you collaborate with engineering and design teams?
    • Your Approach: I emphasized my problem-solving skills, cross-functional collaboration experience, and ability to prioritize tasks under pressure.
    • Outcome: The interview went well, and I received positive feedback.

Preparation Tips:

  • Brush up on product management frameworks like RICE, MoSCoW, and AARRR.
  • Practice case studies related to the travel and hospitality industry.
  • Be ready to discuss past experiences with data-driven decision-making.

Conclusion:
Overall, the process was thorough but slow in terms of communication. I learned the importance of patience and clarity in written responses. For future candidates, I’d recommend preparing well for case studies and being concise yet detailed in email responses.

24

Company Name: MakeMyTrip

Position: Product Manager

Location: Hyderabad (via ISB campus placement)

Application Process: Applied through campus placement at the Indian School of Business (ISB), Hyderabad.

Interview Rounds:

  • Round 1 - Product Management Round:

    • Questions Asked:
      1. What features would you add to WhatsApp, and what features would you remove or improve?
      2. Guess estimate: How many people are in ISB’s cafeteria right now?
      3. Behavioral questions like greatest failure, “Why ISB?”, “Why MakeMyTrip?”
      4. Questions about resume and past experience (connecting it to the role).
    • Your Approach:
      • For WhatsApp, I focused on user pain points and suggested features like message scheduling and improved privacy controls.
      • For the estimation question, I used a top-down approach, considering cafeteria capacity and peak hours.
      • For behavioral questions, I highlighted my learnings from failures and alignment with MakeMyTrip’s goals.
    • Outcome: Cleared the round.

  • Round 2 - Product Management Round:

    • Questions Asked:
      1. Design a business plan for RedBus entering the Indonesian market (market sizing, 4Ps, competition).
      2. Identify high drop-off points in an e-commerce user flow and suggest solutions (A/B testing, experiment design).
      3. Design UX to promote a new feature in MakeMyTrip (data-driven placement).
      4. Design a digital video streaming service (GTM and monetization).
      5. Resume and past work experience questions.
    • Your Approach:
      • For RedBus, I analyzed market potential, local competition, and pricing strategies.
      • For e-commerce, I mapped the user journey and proposed data-backed optimizations.
      • For UX design, I focused on high-traffic areas and user behavior patterns.
      • For the streaming service, I outlined content acquisition, subscription models, and partnerships.
    • Outcome: Advanced to the next round.

  • Round 3 - HR Round:

    • Questions Asked:
      1. Develop a 5-year strategy for MakeMyTrip.
      2. How am I a good fit for MakeMyTrip?
      3. Future goals (short-term and long-term) and how MakeMyTrip fits into them.
      4. Behavioral questions (e.g., handling conflicts between manager and team, going against manager’s requests).
    • Your Approach:
      • For the 5-year strategy, I emphasized expansion into new markets and tech-driven innovations.
      • I aligned my skills and aspirations with MakeMyTrip’s growth trajectory.
      • For behavioral questions, I shared real examples of conflict resolution and decision-making.
    • Outcome: Successfully cleared the HR round.

Preparation Tips:

  • Practice case studies on product design, market entry, and user flow optimization.
  • Brush up on estimation techniques and behavioral questions.
  • Research the company’s recent initiatives and align your answers with their goals.

Conclusion:
The interview process was rigorous but rewarding. I focused on structuring my answers clearly and linking my past experiences to the role. For future candidates, I’d recommend thorough preparation on product management frameworks and staying calm during problem-solving. Good luck!

25

Company Name: MakeMyTrip

Position: Product Manager

Location: [Not specified]

Application Process: I was approached by the company directly and interviewed in March 2024.

Interview Rounds:

  • Round 1 - One-on-one Round:
    • Questions Asked:
      1. How would you increase the conversion rate on the “Call Now” button on JD listings?
      2. Walk me through your profile, experience, and the impact you have been able to deliver.
    • Your Approach:
      • For the first question, I focused on understanding user behavior, A/B testing potential changes, and optimizing the button’s placement and design.
      • For the second question, I structured my response to highlight key experiences, measurable impacts, and how they align with the role.
    • Outcome: [Not specified]

Preparation Tips:

  • Brush up on product management fundamentals, especially in e-commerce and user experience.
  • Practice explaining your past work with a focus on measurable outcomes.
  • Be ready to think on your feet for problem-solving questions.

Conclusion:
The interview was a great opportunity to discuss real-world product challenges. I felt confident in my responses but realized the importance of being more data-driven in my explanations. Future candidates should prepare to articulate their impact clearly and be ready for case-study-style questions.

26

Company Name: MakeMyTrip

Position: Product Manager

Location: Hyderabad (via Indian School of Business - ISB)

Application Process: Applied through campus placement at ISB, Hyderabad.

Interview Rounds:

  • Round 1 - Product Management Round:

    • Questions Asked:
      1. What features would you add to WhatsApp, and what features would you remove/improve?
      2. Guess estimate: How many people are in ISB’s cafeteria right now?
      3. Behavioral questions like greatest failure, “Why ISB?” and “Why MakeMyTrip?”
      4. Questions about resume and past experience (connecting it to the role).
    • Your Approach:
      • For the WhatsApp question, I focused on user pain points and suggested features like message scheduling and improved privacy controls.
      • For the estimation question, I broke it down by cafeteria capacity and time of day.
      • For behavioral questions, I tied my answers to my career goals and the company’s mission.
    • Outcome: Advanced to the next round.

  • Round 2 - Product Management Round:

    • Questions Asked:
      1. Design a business plan for RedBus entering the Indonesian market (market sizing, 4Ps, competition).
      2. Identify high drop-off points in an e-commerce user flow and suggest solutions (A/B testing, experiment design).
      3. Design UX to promote a new feature in MakeMyTrip (data-driven approach).
      4. Design a digital video streaming service (GTM and monetization).
      5. Resume and past work experience questions.
    • Your Approach:
      • For RedBus, I analyzed market potential, local competition, and pricing strategies.
      • For e-commerce, I mapped the user journey and proposed A/B tests for optimization.
      • For MakeMyTrip, I used heatmap data to justify feature placement.
    • Outcome: Advanced to the HR round.

  • Round 3 - HR Round:

    • Questions Asked:
      1. Develop a 5-year strategy for MakeMyTrip.
      2. How am I a good fit for MakeMyTrip?
      3. Future goals (short-term and long-term) and how MakeMyTrip fits in.
      4. Behavioral questions (e.g., handling conflict between manager and team, going against manager’s requests).
    • Your Approach:
      • For the 5-year strategy, I focused on scalability, customer retention, and tech integration.
      • I aligned my skills and goals with the company’s vision.
      • For behavioral questions, I emphasized teamwork and problem-solving.
    • Outcome: Received a positive response and moved forward in the process.

Preparation Tips:

  • Practice case studies for product management roles (market sizing, UX design, monetization).
  • Brush up on behavioral questions and connect them to your resume.
  • Research the company’s products and competitors thoroughly.

Conclusion:
The interview process was rigorous but rewarding. I felt well-prepared for the product management questions but could have practiced more estimation problems. My advice: focus on structured problem-solving and align your answers with the company’s goals. Good luck!

27

Company Name: MakeMyTrip

Position: Product Manager

Location: Hyderabad (via Indian School of Business - ISB)

Application Process: Applied through campus placement at ISB.

Interview Rounds:

  • Round 1 - Product Management Round:

    • Questions Asked:
      1. What features will you add for WhatsApp, and what features will you remove/improve in WhatsApp?
      2. Guess estimate: How many people are there in ISB’s cafeteria right now?
      3. Behavioral questions like greatest failure, Why ISB? Why MakeMyTrip?
      4. Questions regarding resume and past experience (connecting past experience with the role).
    • Your Approach:
      • For the WhatsApp question, I focused on user pain points and suggested features like message scheduling and improved privacy controls.
      • For the estimation question, I used a bottom-up approach, considering cafeteria capacity and typical occupancy rates.
      • For behavioral questions, I aligned my answers with my career goals and the company’s values.
    • Outcome: Advanced to the next round.

  • Round 2 - Product Management Round:

    • Questions Asked:
      1. Design a business plan for RedBus if it wants to enter the Indonesian market (Market Sizing, 4Ps, Competition, etc.).
      2. In a normal e-commerce user flow, how will you determine the points at which the drop-off rates are high and what to do about them? (A/B Testing, experiment design).
      3. Design UX to promote a new feature in MakeMyTrip (data-driven UX, heat maps).
      4. Design a digital video streaming service (GTM and Monetization).
      5. Questions regarding resume and past work experience.
    • Your Approach:
      • For the RedBus question, I analyzed market potential, competition, and localization strategies.
      • For the e-commerce drop-off question, I mapped the user journey and suggested A/B testing for high-drop-off points.
      • For the UX design question, I proposed placing the new feature in a high-traffic area based on user behavior data.
    • Outcome: Advanced to the HR round.

  • Round 3 - HR Round:

    • Questions Asked:
      1. Develop a 5-year strategy for MakeMyTrip.
      2. How am I a good fit for MakeMyTrip?
      3. Future goals, long-term and short-term. How does MakeMyTrip feature in them?
      4. Behavioral questions like handling conflict between manager and team, going against manager’s requests.
    • Your Approach:
      • For the 5-year strategy, I focused on market expansion, technology adoption, and customer retention.
      • I highlighted my alignment with MakeMyTrip’s culture and growth trajectory.
      • For behavioral questions, I shared specific examples demonstrating problem-solving and leadership.
    • Outcome: Received a positive response and moved forward in the process.

Preparation Tips:

  • Practice case studies and market-sizing questions.
  • Brush up on behavioral questions using the STAR method.
  • Research the company’s recent developments and competitors.
  • Be ready to connect your past experiences to the role.

Conclusion:
The interview process was thorough and tested both analytical and behavioral skills. I felt well-prepared for the product management rounds but could have practiced more on monetization strategies for digital products. My advice for future candidates is to focus on structured problem-solving and clearly articulate your thought process during case interviews.