It is a four-step technique for answering questions about past behaviors at work:
- Situation. Describe the situation or set the scene. Explain the place you were working for or the task you were given.
- Task. Describe the issue or problem you were confronted with.
- Action. Describe the action you took to intervene in the situation or solve the problem. This should introduce the key asset you would like to illustrate.
- Results. Describe the results your action generated. Explain how you helped solve the problem or improve the company in some way.