How to Answer Behavioral Interview Questions?

It is a four-step technique for answering questions about past behaviors at work:

  • Situation. Describe the situation or set the scene. Explain the place you were working for or the task you were given.
  • Task. Describe the issue or problem you were confronted with.
  • Action. Describe the action you took to intervene in the situation or solve the problem. This should introduce the key asset you would like to illustrate.
  • Results. Describe the results your action generated. Explain how you helped solve the problem or improve the company in some way.
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