Marketing is nothing new; it’s been around for hundreds of years. But in the last decade, nearly every business has started to invest in digital marketing.
Let’s take you through a list of some of the top best practices of digital marketing.
Digital Marketing Best Practices
1) Identify the Target Audience
Before you even start thinking about the right digital marketing campaign your product, the first step is to define who your target audience is. Identify the goal of your campaign. Does it aim to acquire new customers, win back former ones, or retain the current customers?
The message of your campaign and the business offer has to change according to your target audience. Categorizing the audience correctly will make your message more relevant and specific.
2) Develop a Content Marketing Strategy
Marketing your content in the right way can attract more prospects. It can also move them through a marketing funnel to boost your sales and business. That’s why content creation has become such an essential aspect of digital marketing.
To do that, you will need to take your content outside of a blog or article. Although blogging is a useful marketing tool, it is not the complete picture of content marketing. Content marketing is a full-funnel technique that requires you to deliver quality content to the customer, throughout their journey with you.
3) Build Relevant Content
Most digital marketers have realized that the content you create for various audiences should be created with a solution in mind. In fact, creating relevant content is considered the most effective SEO tactic by nearly 72% of digital marketers.
Relevant content helps customers connect with the real benefits of important trends, products, or services. This content can be in the form of blog posts, articles, whitepapers, or webinars. This practice holds true particularly for the Business-to-Business or B2B service. B2B customers don’t just go looking around online for the latest machinery and gadgets. In fact, they require solutions to help them achieve their business targets, and informative content helps them find that.
4) Incorporate SEO Tactics
Online search results are the number one driver of traffic to many websites. In fact, search beats social media by more than a whopping 300%. And you thought Instagram was powerful!
As more and more people rely on Google and Bing to answer all their questions, search engine optimization (SEO) has become one of the most profitable areas of digital marketing. But improving your site’s search rankings isn’t always easy.
Building an SEO/SEM action plan requires enlisting the services of trained SEO experts. But once you have ensured that your team is sufficiently trained, you will see them generate the best ROIs. Implementing SEO/SEM involves deep analytics for optimizing your search reach, understanding the nuances of search algorithms, and knowing the best content placement strategies.
5) Try Omnichannel Marketing
It might sound complex, but omnichannel digital marketing simply means advertising across multiple platforms. It creates a number of touchpoints between you and your potential customers. The general idea of omnichannel marketing is to get your business message out there on a variety of platforms.
Research suggests that using omnichannel marketing produces:
- Higher engagement: Using a single-channel engagement in an automation workflow achieved an engagement rate of just 5.4%; whereas using 3 or more channels got an engagement rate of 18.96%.
- Increased purchase frequency: It was also found that when the customers interacted with 3 or more channels, they purchased 250% more frequently.
- Increased average order value: When customers engaged with campaigns having 3 or more channels, they were likely to spend 13% more on average.
- Higher customer retention rates: Buyers who interacted with 3 or more channels were 90% more likely to be repeat customers.
6) Use Accurate Data
Did you know that in just one year, around 20 to 30%of email addresses have become obsolete? An effective data-driven campaign is highly dependent on the accuracy of the data itself. Data cleansing requires removing inaccurate information, typographical errors, syntax errors, and more. Adding relevant information to your existing data is equally important. Successful digital marketing campaigns rely heavily on your data-cleansing techniques.
User details like physical addresses, contact numbers, social handles, and more can make your data precisely targeted and responsive. Nowadays, there are several specialized companies that can perform regular email hygiene and email appends to ensure the accuracy and integrity of your data.
7) Employ Email Campaigns
If you thought email marketing was a little old-school, think again. Email is alive and well, and it’s an essential part of your digital marketing strategy. All you need to do is use it effectively and it will provide your business with huge results.
According to a study by DMA and Demand Metric, e-mail was found to have a median Return on Investment (ROI) of a massive 3,800%-4,400%. In fact, that figure is four times higher than the ROI of any other marketing channel.
Of course, to achieve those results you would need to master the basics, such as:
- Ensure that your emails actually get delivered to your prospect’s inbox and don’t go to the spam folder.
- Write a strong and personalized subject line to get your email opened.
- Generate interactions in the email so that the recipient can take the actions that you want them to.
- Automate the entire process and increase your efficiency.
8) Utilize Chatbots
Chatbots are the most convenient way for new leads to interact with your business. They’re the direct line between the consumer’s problem and the solution that your business can provide. Chatbots have extensive customizable features and easy to use automation actions. Because of this, chatbots can simulate an in-person conversation between your prospects and your salespeople. They improve the user experience and streamline your sales process.
However, simulating and automating conversations using technology comes with its own unique challenges. For instance, if chatbots aren’t employed correctly i.e. scripted logically, they will fail to deliver seamless, consistent, and efficient user experiences.
Chatbots help automate your business and lighten your workload. They inevitably allow your business to flourish. Chatbots ensure that by the time your prospect interacts with your sales team, they have had most of their queries resolved.
What are the Benefits of Digital Marketing?
A powerful digital presence can help your business in multiple ways:
- It will make it easier to create awareness and engagement before and after the sale. It will help you convert new buyers into loyal customers.
- It will kickstart word-of-mouth advertisement and social sharing to help expand your presence even further.
- Lastly, it will shorten the buyer’s journey by presenting the right offers at the right time, in the right place.